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Enterprise Account Manager - Portugal & LATAM

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

The Enterprise Account Manager will be responsible for generating new business sales revenue within Portugal and LATAM. This will be achieved through account planning, territory planning, working with Nexthink partners, using business development techniques and field-based sales activities.

Your role

  • Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
  • Developing a sales strategy in the territory with a target prospect list and a regional sales plan.
  • Develop a regional strategy and plan to leverage Nexthink partners while supporting the closure of deals. 
  • Developing marketing plans with the marketing team to drive revenue growth and pipeline
  • Taking a consultative approach with customers by understanding their existing challenges and future strategies to drive the Nexthink solution within the marketplace.
  • Prospect qualification and the development of new sales opportunities and ongoing revenue growth
  • Sales process management 
  • Ongoing account management to ensure customer satisfaction

Qualifications

  • New business sales focus
  • Previous sales experience gained within software or solution sales organizations
  • Demonstrable track record of achieving sales goals
  • Bachelor's Degree or equivalent
  • Fluent in Spanish, Portuguese & English
  • Willingness to Travel

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 

  • 💼 Permanent Contract and a competitive compensation package (Stock Options also included). 

  • 📍 Amazing centrally located offices near the Bernabeu Stadium. 

  • 🩺 Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. 

  • 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 

  •  🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. 

  • 🤸 Up to 25 EUR per month for a gym subscription. 

  • 🛴 Flexible retribution plan for kindergarten & transport tickets.  

  • 🧑‍🏫 Reimbursement of up to 50% of the cost of English & Spanish classes. 

  • 🍉 Fresh fruit, cookies, and occasionally some soft drinks as well.  

  • 🍕 Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! 

  • 📣  Bonuses for referring successful hires after three months of continuous employment. 

  • 🚚 We offer a relocation package to people who are coming from another country. 

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. 

 

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Average salary estimate

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What You Should Know About Enterprise Account Manager - Portugal & LATAM, Nexthink

At Nexthink, we're on a mission to revolutionize digital employee experience management, and we're looking for an enthusiastic Enterprise Account Manager to join our vibrant team in Madrid, Spain, focusing on the Portugal and LATAM regions. As the Enterprise Account Manager, you'll play a crucial role in driving new business sales revenue, leveraging your skills to engage with clients and understand their unique challenges. You will be crafting sales strategies, collaborating with our partners, and actively working in the field to make an impact. Your day will be filled with exciting activities like account planning, market development, and consultative customer engagements. You'll also take part in creating marketing plans that align with our business goals. Imagine the satisfaction of seeing your efforts translate into improved digital experiences for employees across various organizations! Your background in software sales and fluency in Spanish, Portuguese, and English will serve you well as you connect with diverse clients. Plus, if you're someone who thrives in a hybrid work environment, enjoys flexible hours, and values professional growth, Nexthink is the perfect place for you. Our commitment to diversity and inclusion means you’ll be part of a dynamic team where your contributions matter. If you're ready to embrace this challenge and have some fun along the way, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Enterprise Account Manager - Portugal & LATAM Role at Nexthink
What are the main responsibilities of the Enterprise Account Manager at Nexthink?

The main responsibilities of the Enterprise Account Manager at Nexthink include generating new business sales revenue within Portugal and LATAM, developing a targeted sales strategy, engaging in account management to ensure customer satisfaction, and leveraging partnerships to close deals. Additionally, you will be involved in consultative selling, understanding clients' challenges, and working with the marketing team to drive growth.

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What qualifications are required for an Enterprise Account Manager at Nexthink?

To qualify for the position of Enterprise Account Manager at Nexthink, candidates should have a new business sales focus with previous experience in software or solution sales organizations. A demonstrable track record of achieving sales goals, a Bachelor's Degree or equivalent, and fluency in Spanish, Portuguese, and English are also required. A willingness to travel is important as well.

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How does Nexthink support the development of its Enterprise Account Managers?

Nexthink supports the development of its Enterprise Account Managers through a structured onboarding process, ongoing training, and the opportunity to collaborate closely with various teams including marketing and partner networks. The company fosters a culture of innovation and teamwork, providing resources that help you grow professionally and achieve your sales targets effectively.

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What is the work environment like for an Enterprise Account Manager at Nexthink?

The work environment for an Enterprise Account Manager at Nexthink is dynamic and inclusive, emphasizing a hybrid work model that allows for both in-office and remote work. The company values a positive atmosphere, encouraging collaboration and innovation among diverse team members, making it a great place to build relationships and engage in meaningful work.

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What growth opportunities does Nexthink offer to its employees?

Nexthink offers a multitude of growth opportunities for its employees, including professional development through training programs, mentorship, and access to language courses. The company promotes internal mobility and encourages Nexthinkers to explore different roles within the organization as they develop their skills and career paths.

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What benefits does Nexthink provide to its Enterprise Account Managers?

Nexthink provides numerous benefits to its Enterprise Account Managers, including a competitive compensation package, private health insurance, flexible work hours, and unlimited vacation. Additional perks include gym subscription reimbursements, meal vouchers, and involvement in regular company events, creating a well-rounded employee experience.

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What skills are essential for an Enterprise Account Manager at Nexthink?

Essential skills for an Enterprise Account Manager at Nexthink include strong communication and negotiation skills, strategic thinking, and a consultative approach to sales. Being able to work collaboratively with diverse teams, adaptability, and an understanding of digital employee experience management will also contribute to success in this role.

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Common Interview Questions for Enterprise Account Manager - Portugal & LATAM
Can you describe your experience with new business sales in software solutions?

When answering this question, share specific examples of your previous roles in sales, focusing on your strategies, achievements, and how you navigated challenges. Discuss any software solutions you've sold and the impact on your clients, demonstrating your understanding of market needs and client engagement.

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How do you approach account planning and territory management?

For this question, outline your process for successful account planning, which may include market research, identifying potential clients, and developing targeted sales strategies. Provide insights into how you prioritize accounts and adapt your approach based on the territory's unique challenges and opportunities.

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What strategies do you use to engage with clients and understand their needs?

Highlight your consultative sales approach, emphasizing active listening and asking open-ended questions that encourage clients to share their challenges. Discuss how you leverage feedback to tailor Nexthink solutions and build strong relationships that drive long-term partnerships.

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Can you give an example of how you met or exceeded your sales targets?

Use the STAR method (Situation, Task, Action, Result) to describe a specific situation where you achieved or surpassed your sales targets. Focus on the actions you took, the strategies you implemented, and the lessons learned from that experience.

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How do you handle objections from potential clients?

Explain your approach to dealing with objections, including staying calm, seeking to understand the client's concerns, and using that information to provide tailored solutions. Share a specific instance where you effectively turned an objection into a successful commitment.

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What do you know about Nexthink and its solutions?

In answering this question, express your knowledge of Nexthink's position as a leader in digital employee experience management, emphasizing its innovative solutions that enhance visibility and satisfaction in workplaces. Refer to any examples of how Nexthink's offerings align with current industry trends.

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What is your experience with working in a hybrid work model?

Share your experiences with hybrid work models, highlighting how you've successfully managed remote work and in-office collaboration. Discuss tools and strategies that have helped you stay productive and engaged while building relationships in a flexible environment.

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Describe a time when you had to collaborate with a diverse team.

Provide an example of a situation where you worked collaboratively with colleagues from varied backgrounds. Emphasize the importance of open communication and how the diversity enhanced the project outcome, showcasing your adaptability and team spirit.

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How do you prioritize your tasks when managing multiple accounts?

Answer by explaining your organizational skills and how you prioritize based on urgency and potential value. Discuss tools or methods you use to remain effective, ensuring that all accounts receive the necessary attention for growth.

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What motivates you to succeed in a sales role?

Share your personal motivations for working in a sales role, which may include goals of helping clients succeed, achieving personal performance benchmarks, or being part of a successful team. Conveying genuine enthusiasm will resonate well with interviewers.

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Experience is Everything – It’s in our DNA We think experience and people matter the most. In fact, we’re not just the leader in the digital employee experience management category, we invented the category. At the end of the day, we get to say we...

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November 30, 2024

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