Head of Strategic Partnership (Business Development Executive) - Latin America

As the Head of Strategic Partnership at Outsourced, you will lead the complete sales process for incoming leads, source new opportunities from North America, and build strong relationships with key decision-makers. You’ll take charge of the sales pipeline, ensuring not just deal closures but also a seamless transition to our delivery teams, which fosters long-term client relationships.

To excel as the Head of Strategic Partnership at Outsourced, candidates should possess 5-7 years of experience in sales or business development with a proven track record of managing full sales cycles. Strong B2B sales experience, particularly in outsourcing services, is preferred. Excellent communication, analytical, and problem-solving skills are also essential.

The Head of Strategic Partnership plays a crucial role in driving Outsourced's growth in Latin America by designing and implementing strategies that target North American companies interested in expanding their teams to Colombia and Argentina. You’ll continuously monitor market trends and client needs, adapting strategies to ensure sustained growth and competitiveness.

The ideal candidate for the Head of Strategic Partnership at Outsourced should have a strong drive for growth, exceptional interpersonal skills, and an impressive ability to adapt to diverse cultural environments. A customer-centric mindset focused on exceeding expectations and a self-motivated, entrepreneurial spirit are also vital traits for success in this role.

The Head of Strategic Partnership at Outsourced offers a competitive salary of USD 1,500 per month along with a commission structure based on performance. This outlines a robust financial incentive to drive growth and success within the role.

When approaching leads, I prioritize understanding market needs through research and networking. For inbound leads, leveraging our existing client relationships is key. For outbound, I actively identify potential companies in North America that would benefit from our services, build targeted outreach strategies, and initiate dialogues.

In my previous role, I identified an opportunity where a North American tech firm was looking to expand into LATAM. I initiated contact through networking events, nurtured the relationship, and ultimately led them through a tailored needs analysis, offering solutions that addressed their growth objectives, resulting in a multi-year contract.

I would first conduct a detailed market analysis to pinpoint key sectors in Colombia and Argentina that align with our services. Additionally, I would establish partnerships with local firms and utilize client testimonials to enhance credibility and attract North American clients looking to expand into the region.

Maintaining relationships with senior-level stakeholders requires ongoing engagement through regular check-ins, providing valuable insights about market trends, and ensuring that their evolving needs are met. I also find that proactive problem-solving and open lines of communication foster trust and partnership in these relationships.

In such situations, it’s vital to understand the underlying concerns of the prospect. I would engage in an open dialogue to explore their hesitations, provide tailored solutions that address their concerns, and share success stories from similar clients to build confidence and reassess their decision.

Market analysis is foundational in my sales process. It informs my understanding of customer needs, identifies emerging trends, and helps me position our services effectively. It also enables me to stay one step ahead of competitors by recognizing gaps in the market we can capitalize on.

I have extensive experience using CRM software like Salesforce to manage my sales pipeline efficiently. I leverage it for tracking lead engagement, forecasting sales, and generating performance reports that inform our strategies. This ensures smooth tracking of opportunities and facilitates data-driven decision-making.

Adapting my sales approach involves thorough research into local customs, business practices, and communication styles. I make it a point to listen actively and be respectful of cultural nuances, which assists in building rapport and trust, essential for successful client relations.

I measure my sales success using various metrics including lead conversion rates, the average time taken to close deals, total revenue generated, and client retention rates. These indicators give a comprehensive overview of my performance and areas that may require improvement.

The most rewarding part is the ability to build impactful relationships and see the tangible effects of my efforts on a company's growth in a new market. Contributing to a client’s success story and observing our services positively transforming their operations gives me a great sense of fulfillment.