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Company Description

Location: Remote in Parsippany-Troy Hills, NJ area, must be able to go onsite 1-2x a week at client; not available for US-Remote outside of area (Parsippany/Newark/Hoboken/Bridgewater)

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Job Description

The Client Manager at NIQ is an experienced Industry Insights expert with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with the NIQ tools, following the NIQ standards. Also responsible for strong execution of the Service Model as well as guiding and coaching more junior members.

Responsibilities

Work as a master of propriety NIQ  tools and metrics, and use these to help solve clients' business questions
Work closely with the cross functional partners to transform customer experience
During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently
Drive customer satisfaction through analyses and delivery of relevant and impactful insights
Lead generation: Identify revenue leads in an independent way and take ownership in partnering with AD to convert these into revenue opportunities
Execute strongly based on the service model
Take initiative to remove roadblocks when they arise
Lead by example, guide and coach junior members
Champion an initiative within business unit and provide guidance to peers in that specific area, also accountable for delivering as per the KPI on this area
Lead Thought Leadership projects
Client briefing: In-market: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same. Hub: Ensure briefing document is received from the in-market with all areas complete. Ask in-market teams for clarity. Guides and supports juniors to do the same

Qualifications

2-5 years of experience in the CPG industry and/or related sales, category management, market research
Master's degree is a plus
Prior experience with NielsenIQ (or similar) solutions preferred  in analytics space, including POS/Panel data 
Curious person who likes building stories based on data to answer business questions
Strong analytical mind and excellent numerical skills
Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides
Excellent command of both written and spoken English
Digital savvy & fast learner of concepts/ tools/ analyses
Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client(s) – i.e. RMS, Homescan, Omni, Spectra, etc
Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage 
Ability to coach others in data analyses and working with the NIQ tools

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500-$93,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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CEO of NielsenIQ

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Average salary estimate

$84750 / YEARLY (est.)

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$76500K

$93000K

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What You Should Know About Client Manager, NielsenIQ

Are you ready to take your career to the next level with the role of Client Manager at NIQ? In this hybrid position based in Parsippany, NJ, you will work closely with clients to provide insightful analysis and data-driven recommendations that drive their business decisions forward. Your expertise in industry insights will be crucial in delivering compelling stories that simplify complex data. As a Client Manager, you will not only execute the NIQ service model but also guide and mentor junior team members, ensuring they gain valuable skills along the way. Your responsibilities will include mastering NIQ tools and metrics to respond to client inquiries effectively and presenting impactful insights that delight them. You’ll engage with cross-functional partners, leading initiatives to enhance the customer experience and tackle business challenges creatively. With 2-5 years of experience in the CPG industry and a strong analytical mindset, you will thrive in this dynamic environment. This is an exciting opportunity for those who love to build narratives through data and drive customer satisfaction. If you have a passion for analytics, a knack for storytelling, and are looking for a remote role with flexible working hours, NIQ is looking for you! Join us in delivering world-class consumer intelligence and making a difference in the marketplace.

Frequently Asked Questions (FAQs) for Client Manager Role at NielsenIQ

What are the primary responsibilities of a Client Manager at NIQ?

As a Client Manager at NIQ, your key responsibilities will include delighting clients through insightful analyses and recommendations. You'll utilize NIQ’s proprietary tools to address client business questions and lead initiatives to enhance customer experience. You will also coach junior members, and take part in generating leads for revenue opportunities, all while executing the NIQ service model to deliver impactful insights.