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Community Engagement Account Manager - Southern Cal

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV.  We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care.  We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

ViiV is seeking an experienced, results-driven professional for the position of Community Engagement Account Manager . The ability to thrive in a fast-paced, complex environment and work within the local community to drive performance for launch brand.

Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives.

Successful outcomes, partnering with local community organizations, and being aligned to ViiV’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

  • Identify, target, and execute new business by working within the local community to launch a new approach to HIV prevention
  • Identify and lead community-related initiatives that align to augmenting territory level sales in partnership with local sales teams
  • Deliver branded and unbranded content targeting PrEP support professionals (HIV testers, PrEP navigators, etc.)
  • Focus on delivering clinical information and the role of a new long acting injectable in HIV prevention to underrepresented diverse populations, allied healthcare providers as well as PrEP decision makers and influencers
  • Passionately deliver promotional activities for a new long acting injectable in HIV prevention, engaging and exciting communities and organizations disproportionately affected by HIV transmission
  • Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, and others directly or indirectly linked to the community in key organizations within the local communities: AIDS Service Organizations, Faith Based, ethnic organizations, and other community-based organizations
  • Provide culturally relevant and appropriate resources for discussing PrEP options available to key customers
  • Develop strong community networks and establish pathways to PrEP care to expand outreach to underrepresented populations
  • Align and execute business plans that are tailored to the unique needs within a local market that help HCPs scale their prevention model to reach more patients in partnership with sales
  • Coordinate, engage, and partner with multiple cross-functional team members (i.e., Sales, Clinical  Educators, Field Reimbursement Managers and Medical) to deliver an integrated product experience to customers
  • Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV experience
  • Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
  • Conduct community needs assessment via stakeholder mapping, identifying key influence points and developing Community Engagement Plans; mapping out pathways to PrEP
  • Develop and foster external relationships with key influential customers and thought leaders

Why you?

Basic Qualifications

  • BA/BS degree required
  • 3+ years of pharmaceutical sales experience which should include specialty or HIV experience
  • 5+ years of experience in or with HIV/AIDS or public health community-based organizations
  • Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
  • Valid Driver's License

Preferred Qualifications:

  • Bilingual in spanish
  • Degree in Business, Marketing, Life Sciences, Health Policy Health or Allied Health fields
  • Strong connection to and understanding of community needs, specific to HIV prevention; with enthusiasm to promote new long-acting HIV prevention injectable to key communities
  • Demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives
  • Demonstrated experience navigating, organizing and influencing key stakeholders, along with establishing community networks and pathways to expand outreach to underrepresented populations
  • Experience in defining and executing market development strategies
  • Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
  • Excellent written and oral communication skills

The annual base salary for new hires in this position ranges from $139,500 to $232,500 taking into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. 

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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Average salary estimate

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What You Should Know About Community Engagement Account Manager - Southern Cal, GSK

At ViiV Healthcare, located in sunny San Diego, California, we are on a mission to improve the lives of people living with and at risk of HIV. We believe that everyone deserves access to groundbreaking treatments and support. As our Community Engagement Account Manager for Southern California, you'll play a pivotal role in transforming HIV prevention in the local community. This exciting position offers you the chance to lead efforts in launching a new long-acting injectable related to HIV prevention while partnering with diverse organizations within the community. Collaborating with local sales teams, you'll develop strategic business plans that align with our mission of leaving no person with HIV behind. Your responsibilities will include engaging community organizations, healthcare providers, and influencers to facilitate access to PrEP options for underrepresented populations. We seek an individual with a background in pharmaceutical sales and a strong understanding of HIV prevention initiatives to drive our objectives forward. If you thrive in dynamic environments and are passionate about making a difference, ViiV Healthcare might just be the perfect place for you. Join us in harnessing the power of community engagement to reshape the landscape of HIV treatment and prevention!

Frequently Asked Questions (FAQs) for Community Engagement Account Manager - Southern Cal Role at GSK
What are the key responsibilities of a Community Engagement Account Manager at ViiV Healthcare?

The Community Engagement Account Manager at ViiV Healthcare is crucial in launching new HIV prevention strategies within the community. This role involves identifying and executing community-related initiatives, engaging local healthcare providers, and delivering educational content about new long-acting injectable treatment options. Additionally, the manager develops strategic business plans aligned with ViiV’s mission, working to connect underserved populations with vital HIV prevention services.

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What qualifications are needed for the Community Engagement Account Manager position at ViiV Healthcare?

Candidates applying for the Community Engagement Account Manager position at ViiV Healthcare should possess a BA/BS degree, preferably in a field such as marketing, life sciences, or health policy. A minimum of 3 years of pharmaceutical sales experience, including specialty or HIV experience, and over 5 years of work with HIV/AIDS community-based organizations are required. Strong communication skills and a deep understanding of community needs specific to HIV prevention are also crucial for success in this role.

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What does success look like in the Community Engagement Account Manager role at ViiV Healthcare?

Success in the Community Engagement Account Manager role at ViiV Healthcare is defined by the ability to foster strong relationships within the community, effectively execute business plans, and engage underrepresented populations in HIV prevention initiatives. Achieving measurable objectives, raising awareness about PrEP options, and collaborating with cross-functional teams to create an integrated experience for customers will significantly contribute to success in this position.

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How does the Community Engagement Account Manager contribute to ViiV Healthcare's mission?

The Community Engagement Account Manager plays a vital role in furthering ViiV Healthcare's mission of leaving no person living with HIV behind. By actively engaging community organizations and promoting education around HIV prevention strategies, this role directly impacts the accessibility of innovative treatments. The manager's efforts to develop community networks and support local healthcare providers aligns closely with ViiV’s commitment to improving health outcomes for those affected by HIV.

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What is the work culture like at ViiV Healthcare for a Community Engagement Account Manager?

At ViiV Healthcare, the work culture is dynamic, diverse, and inclusive, focusing on collaboration and community engagement. As a Community Engagement Account Manager, you will be part of a caring and competitive team that values innovation and impact. ViiV encourages employees to bring their best selves to work, fostering a sense of belonging and driving positive change in the fight against HIV.

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Common Interview Questions for Community Engagement Account Manager - Southern Cal
Can you describe your experience with developing strategic business plans related to community engagement?

Begin by outlining specific examples from your experience, detailing how you assessed community needs, established objectives, and identified key stakeholders. Emphasize your ability to adapt plans based on feedback and results, showcasing how your approach aligns with ViiV Healthcare's mission to improve HIV prevention.

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How do you approach building relationships with community organizations?

Discuss your strategies for cultivating relationships, such as attending community events, networking with stakeholders, and understanding their unique needs and challenges. Highlight your commitment to collaboration and how you've successfully partnered with organizations in the past to advance public health initiatives.

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What tactics would you use to promote a new long-acting injectable among underrepresented populations?

Outline your plan to utilize community outreach, education, and culturally sensitive strategies to engage potential patients. Share how you'll gather feedback from these communities to better tailor information and support and drive awareness of the new injectable option effectively.

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Describe a time you faced a challenge in launching an initiative. How did you overcome it?

Provide a specific example where you encountered obstacles while launching a program or initiative. Explain your problem-solving approach, the steps you took, and the eventual outcome, emphasizing your resilience and ability to work cross-functionally as would be required at ViiV Healthcare.

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What is your understanding of PrEP, and how would you communicate its benefits to healthcare providers?

Talk about your knowledge of PrEP as a preventive measure for HIV and how you would present this information effectively to healthcare providers. Emphasize the importance of data and real-world examples that demonstrate its effectiveness, tailoring your communication style to the audience's level of familiarity with the subject.

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How do you stay informed about advancements in HIV treatment and prevention?

Discuss your methods for keeping up-to-date, such as attending webinars, subscribing to industry newsletters, or engaging with professionals in the field. This shows your dedication to continuous learning and your proactive approach to staying informed, which is critical for a role at ViiV Healthcare.

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Can you provide an example of how you have engaged with diverse populations in your previous roles?

Share a specific instance where you worked with a diverse group, detailing your approach to understanding their unique challenges and creating solutions that resonate with their culture. This demonstrates your cultural competency and commitment to inclusivity, essential for the Community Engagement Account Manager role.

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What are some potential barriers to HIV prevention in the community, and how would you address them?

Identify typical challenges faced within communities, such as stigma, misinformation, or lack of access to resources. Explain how you would tackle these issues through targeted outreach and education, emphasizing the importance of fostering trust and collaboration with community stakeholders.

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How do you prioritize your tasks to meet business objectives effectively?

Outline your approach to prioritization, including methods such as setting clear objectives, utilizing project management tools, and being adaptive to changing circumstances. Provide an example of how this strategy helped you achieve results in a previous role.

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Why do you want to work at ViiV Healthcare as a Community Engagement Account Manager?

Express your alignment with ViiV's mission and values, and how your skills and experiences make you a perfect candidate for this role. Share your passion for community engagement in HIV prevention and the impact you hope to make by joining their team.

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We know that healthy communities depend on healthy people, and healthy communities are the backbone of strong, sustainable societies. As a business, we have responsibilities to society, and society has expectations of us. Our goal is to meet those...

36 jobs
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VIEW MATCH
BENEFITS & PERKS
Dental Insurance
Disability Insurance
Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
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Full-time, on-site
DATE POSTED
March 27, 2025

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