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B2B Email Marketing Specialist(Mid/Senior)

The Marketing department aims to encourage the world to be as enthusiastic about our products as we are. We have more than twenty different teams with specific areas of focus. Our teams are sharp, highly skilled, and data-driven, focusing on customer acquisition and monetization initiatives.


We are looking for a B2B Email Marketing Specialist to take ownership of onboarding and lifecycle strategies for B2B organizations. You will be responsible for driving engagement, retention, and growth by crafting impactful, data-driven email campaigns tailored to B2B SaaS user journeys.


Main Responsibilities
  • B2B Lifecycle strategy & execution. Design and implement email strategies to onboard, retain, and win back B2B organizations, ensuring lifecycle flows drive seat activation and adoption;
  • Segmentation & personalization. Develop logic-based segmentation strategies that deliver relevant messaging at scale, tailored to organization size, usage behavior, and lifecycle stage;
  • Performance analysis & reporting. Analyze email campaign performance, identify optimization opportunities, and deliver actionable insights to improve activation and retention metrics;
  • Cross-functional collaboration. Align email strategies with sales, product, and customer success teams to deliver a seamless customer experience across the organization lifecycle;
  • Strategy development. Define automation logic, triggers, and content strategies that align with B2B SaaS business goals and lifecycle challenges.


Core Requirements
  • 3+ years of experience in email marketing, preferably in a B2B SaaS environment;
  • Proven expertise in lifecycle marketing (onboarding, retention, win-back) with a focus on driving adoption and engagement;
  • Strong segmentation and audience targeting skills, with hands-on experience in creating complex, data-driven email workflows;
  • Solid understanding of B2B user journeys and SaaS metrics like activation rates, seat utilization, and churn prevention;
  • Proficiency in email marketing platforms (e.g., Iterable, Braze, HubSpot, or similar tools).Analytical mindset with the ability to measure, report, and optimize email performance (CTR, conversion, activation);
  • Strong project management and problem-solving abilities to balance strategy with execution;
  • Great communication and stakeholder collaboration skills;
  • Familiarity with data analysis tools (Looker, Salesforce, or similar).


Salary Range
  • Gross salary 2480-4300 EUR/Month


About Us


Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.


At NordPass we are working on showing that cybersecurity can be simple and easy for everyone. We take care of the security so that our users could do their best online effortlessly. And yes, being on people’s side and working against cybercrimes feel good!


NordPass is an intuitive password manager for both business and consumer clients. It’s powered by the latest technology for the utmost security. Developed with affordability, simplicity, and ease-of-use in mind, NordPass allows users to access passwords securely on desktop, mobile, and browsers. It generates and remembers complex passwords, auto-fills logins and online forms and lets you access it all from anywhere. With NordPass you can share logins with peers and check if your accounts were breached. All passwords are encrypted on the device, so only the user can access them. NordPass was created by the experts behind NordVPN — the advanced security and privacy app trusted by more than 14 million customers worldwide.


And we’re always looking to expand our team of:

• Future shapers

• Restless achievers

• Self-movers

• Honest communicators

• Team players


What We Offer


Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;

Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;

Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;

Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;

Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;

More free time. Stay with us and additional vacation days will be added to your calendar;

Additional paid leave. Additional days are covered by us in cases of illness or special occasions;

Flexibility. Flexible working time arrangement.


Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes: https://bit.ly/3urJdOL

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CEO of Nord Security
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$29760K
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What You Should Know About B2B Email Marketing Specialist(Mid/Senior), Nord Security

At Nord Security, we're on a mission to revolutionize the way people navigate online safety, and we need a B2B Email Marketing Specialist to help us make waves! In this exciting role, you'll have the opportunity to lead onboarding and lifecycle strategies for B2B organizations, crafting data-driven email campaigns that truly resonate with our diverse user base. Your main responsibilities will include designing effective email strategies to onboard and retain clients, ensuring these lifecycle flows drive real activation and adoption. As a vital part of our marketing team, you'll utilize logic-based segmentation to deliver personalized messaging that hits the mark. Alongside analyzing campaign performance, you'll identify opportunities for optimization, giving you the chance to make a real impact on activation and retention metrics. Collaboration is key at Nord Security, so you'll work closely with our sales, product, and customer success teams to create a seamless customer experience across the lifecycle. With your experience in lifecycle marketing, a knack for audience targeting, and proficiency in email marketing platforms, you'll help us further our goal of making cybersecurity simple and accessible. Join us in building a future where online safety is a given, and watch your career flourish in our supportive and dynamic environment.

Frequently Asked Questions (FAQs) for B2B Email Marketing Specialist(Mid/Senior) Role at Nord Security
What can I expect from the B2B Email Marketing Specialist role at Nord Security?

As a B2B Email Marketing Specialist at Nord Security, you'll be responsible for crafting and executing lifecycle email strategies aimed at onboarding, retaining, and re-engaging B2B clients. This involves developing targeted campaigns tailored to various user journeys, analyzing performance metrics, and collaborating with cross-functional teams to ensure a cohesive customer experience.

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What qualifications are needed for the B2B Email Marketing Specialist position at Nord Security?

To thrive as a B2B Email Marketing Specialist at Nord Security, candidates should have 3+ years of experience in email marketing, particularly within a B2B SaaS context. Strong skills in lifecycle marketing, segmentation, and audience targeting are essential, along with proficiency in email marketing platforms such as Iterable, Braze, or HubSpot.

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How does Nord Security support professional growth for B2B Email Marketing Specialists?

Nord Security is committed to your professional development as a B2B Email Marketing Specialist. We offer opportunities for continuous learning through internal and external events, online training, conferences, and access to a variety of resources such as books to help you reach your full potential.

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What is the importance of segmentation for the B2B Email Marketing Specialist role at Nord Security?

Segmentation is crucial for the B2B Email Marketing Specialist role at Nord Security, as it allows you to deliver relevant and personalized messaging to diverse organization types based on their size, behavior, and lifecycle stage. This targeted approach enhances engagement and drives measurable results in email campaigns.

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What kind of workplace culture can B2B Email Marketing Specialists expect at Nord Security?

Nord Security fosters a vibrant and inclusive workplace culture where creativity and teamwork thrive. As a B2B Email Marketing Specialist, you'll enjoy a supportive environment filled with team-building activities, celebrations, and wellness initiatives, ensuring you're not only productive but also engaged and fulfilled in your role.

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Common Interview Questions for B2B Email Marketing Specialist(Mid/Senior)
How do you approach lifecycle marketing as a B2B Email Marketing Specialist?

In response to this question, explain that a successful lifecycle marketing strategy involves understanding the different stages a user goes through—from onboarding to retention—and tailoring email campaigns accordingly. Discuss specific tactics you use for each stage, such as personalized onboarding emails and re-engagement campaigns.

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Can you share an example of a successful email campaign you've executed in the past?

When answering, describe a specific email campaign where you identified the target audience, crafted personalized messaging, and analyzed the results. Highlight the key performance indicators you focused on, such as open rates, click-through rates, or conversion rates, and what you learned from the experience.

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What tools do you use to analyze email campaign performance?

Explain that you utilize email marketing platforms like HubSpot or Iterable to track campaign performance metrics. Discuss specific features you find beneficial, such as A/B testing capabilities or automated reporting, and how these tools help you optimize future campaigns.

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How do you handle feedback from cross-functional teams when developing email strategies?

Discuss your approach to collaboration, emphasizing the importance of open communication. Explain that you listen to feedback from sales, product, and customer success teams to ensure that the email strategies align with overall business goals and address customer needs effectively.

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Describe your process for creating segmentation strategies for your email campaigns.

Detail your systematic approach, which may involve analyzing past user behaviors, lifecycle stages, and other demographics. Explain how you implement data-driven decisions to craft targeted email messaging that resonates with each segment and improves engagement.

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How do you prioritize tasks when managing multiple email campaigns at once?

Describe your time management and organization skills. Mention tools or methods you utilize, such as task prioritization matrices or project management software, to ensure timely execution of campaigns while maintaining high quality.

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What key metrics do you track to assess the success of your email campaigns?

Discuss essential metrics such as open rates, click-through rates, conversion rates, and activation rates. Emphasize your ability to analyze data comprehensively and how you translate those insights into actionable strategies for future campaigns.

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How do you incorporate personalization into your email marketing strategy?

Talk about your use of data analytics to understand customer preferences and behaviors, allowing you to craft personalized email content. Share examples of how you've implemented personalization, like customizing recommendations based on user activity.

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How would you respond to an underperforming email campaign?

Share your method for analyzing the campaign's performance, focusing on identifying areas for improvement. Discuss your willingness to experiment with different strategies and the importance of testing various elements, such as subject lines and send times, to optimize results.

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What do you believe is the biggest challenge facing B2B email marketers today?

Identify and discuss current challenges, such as increasing competition for inbox space and changes in privacy regulations. Emphasize your proactive approach to staying informed and adapting strategies to engage audiences effectively despite these challenges.

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Our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

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Full-time, remote
DATE POSTED
December 25, 2024

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