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Patient Care Technician - Delnor Neurology unit Full Time Nights - $3,000 Sign on Bonus image - Rise Careers
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Patient Care Technician - Delnor Neurology unit Full Time Nights - $3,000 Sign on Bonus

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

This is a 16 bed medical/surgical unit caring for patients with but not limited to traumatic brain injuries, pre/post stroke, cervical or spinal procedures and seizures.  The schedule for this position is three 12-hour shifts 7a - 7:30p with every other weekend (Friday and Saturday nights) required.

The Patient Care Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the supervision of an RN performs basic patient care activities.

Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

  • Nursing students who have completed one clinical rotation
  • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students  with one semester of clinical completed
  • CPR – Basic Life Support
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Phlebotomy experience
  • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About Patient Care Technician - Delnor Neurology unit Full Time Nights - $3,000 Sign on Bonus, Northwestern Memorial Healthcare

At Northwestern Medicine, our Patient Care Technician role on the Delnor Neurology unit is all about making a difference while providing essential support to patients. As a part of our team, you will have a direct impact on patients dealing with various neurological conditions, including traumatic brain injuries and strokes. Working during full-time night shifts, you'll experience the rewarding aspects of nursing care as you perform vital tasks under the supervision of registered nurses. Your responsibilities will include monitoring vital signs, helping with personal care routines, and ensuring the unit is kept clean and organized. You're not just there to provide care, but to also connect with patients, offering them reassurance during challenging times. With a diverse range of responsibilities, from assisting with daily living activities to communicating with the healthcare team, this role is ideal for nursing students who have completed their clinical rotations or certified nursing assistants looking to grow in a supportive environment. Plus, Northwestern Medicine offers a variety of competitive benefits, including a sign-on bonus to welcome you to our team. Whether you're helping patients directly or managing unit workflows, your contributions will be invaluable. Ready to take the first step in your nursing career with us? Join us as we quest for better healthcare.

Frequently Asked Questions (FAQs) for Patient Care Technician - Delnor Neurology unit Full Time Nights - $3,000 Sign on Bonus Role at Northwestern Memorial Healthcare
What responsibilities does a Patient Care Technician have at Northwestern Medicine's Delnor Neurology unit?

At Northwestern Medicine's Delnor Neurology unit, a Patient Care Technician is responsible for performing basic nursing care activities under the supervision of registered nurses. This includes monitoring vital signs, assisting patients with daily personal care, maintaining cleanliness, and serving as a liaison between various care departments. You will play a crucial role in ensuring patients receive the compassionate care they need.

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What qualifications do I need to become a Patient Care Technician at Northwestern Medicine?

To qualify for the Patient Care Technician position at Northwestern Medicine, you will need to have completed at least one clinical rotation in nursing school, or hold a certification as a Nursing Assistant, Medical Assistant, or Emergency Medical Technician. Certification in Basic Life Support (CPR) is also required. Phlebotomy experience is preferred but not mandatory.

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What is the work schedule for a Patient Care Technician in the Delnor Neurology unit at Northwestern Medicine?

The Patient Care Technician role in the Delnor Neurology unit at Northwestern Medicine operates on a full-time night shift schedule, requiring three 12-hour shifts from 7 PM to 7:30 AM. Every other weekend is also required, specifically Friday and Saturday nights. This schedule offers an excellent opportunity for those who thrive in high-intensity environments while providing critical patient care.

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What skills are essential for a Patient Care Technician working at Northwestern Medicine?

Essential skills for a Patient Care Technician at Northwestern Medicine include effective communication, critical thinking, and the ability to manage time and workflow. You should have the physical capability to assist patients and perform tasks efficiently, especially in a high-stress environment. Flexibility and a patient-oriented mindset are also crucial in providing excellent care.

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What benefits does Northwestern Medicine offer to Patient Care Technicians?

Northwestern Medicine offers a comprehensive benefits package for Patient Care Technicians, including competitive salaries, a $3,000 sign-on bonus, tuition reimbursement, loan forgiveness options, and 401(k) matching. We prioritize the well-being of our employees, providing valuable lifecycle benefits that support both professional and personal growth.

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Common Interview Questions for Patient Care Technician - Delnor Neurology unit Full Time Nights - $3,000 Sign on Bonus
Can you describe your experience with patient care?

In your response, highlight specific patient care experiences, focusing on your interactions that demonstrate empathy, skill, and reliability. Share examples of how you supported patients through challenging situations and any positive feedback you received.

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How do you handle stress in a fast-paced environment like a neurology unit?

Discuss strategies you use to manage stress effectively, such as prioritizing tasks, staying calm under pressure, or using mindfulness techniques. Relate your answer to the critical environment of a neurology unit, emphasizing your ability to focus on patient needs regardless of external pressures.

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What is your understanding of the duties of a Patient Care Technician?

Demonstrate your understanding of the Patient Care Technician role by discussing key responsibilities, such as monitoring vital signs, assisting with personal care, and communication within the healthcare team. Show that you value teamwork and patient-centered care.

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Why do you want to work at Northwestern Medicine?

Express your admiration for Northwestern Medicine’s commitment to patient care and community service. Discuss how their values align with your professional goals and express your enthusiasm for being part of a team that values compassion and quality healthcare.

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Can you give an example of a time you went above and beyond for a patient?

Share a particular situation where you took extra steps to ensure a patient's comfort or care. Focus on how this impacted the patient’s experience positively and what you learned from that interaction.

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How would you prioritize tasks during a busy shift?

Explain your approach to prioritization, such as assessing the most critical tasks based on patient needs and unit flow. Emphasize your ability to be flexible and adapt as situations change throughout your shift.

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What challenges do you expect to face as a Patient Care Technician?

Share your understanding of the challenges, such as dealing with emotional patients or managing a heavy workload. Discuss how you plan to address these challenges, relying on your training and support from colleagues.

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How do you keep yourself updated with the latest in patient care techniques?

Highlight your commitment to ongoing learning, such as attending workshops, seeking mentorship, or following relevant professional organizations. This demonstrates your proactive approach to being well-informed about advancements in healthcare.

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What would you do if you noticed a change in a patient's condition?

Explain the importance of observing changes in a patient's condition and how you would communicate this information to the supervising nurse promptly. Stress the necessity of prioritizing patient safety and collaborating with the healthcare team.

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How would you handle conflicts with a coworker on the unit?

Discuss the importance of open communication and collaboration in resolving conflicts. Describe your approach to addressing differing opinions respectfully and focusing on what’s best for patient care.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
March 9, 2025

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