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Social Media, Senior Manager

We have ambitious plans, and we know the most critical step is building an incredible team that reflects the diverse fabric of our nation and embodies our values. Our team is made up of people who are equal parts dreamers and doers. We are people who care as much about how we achieve our goals as we do about the goals themselves. Our values drive our team and are instilled in the work this Foundation does every day. We are also committed to creating an anti-racist organization in order to do our part to help combat racism and inequity in all forms, in communities across our nation and around the world. Read our full statement on anti-racism and equity here.

Purpose of Role

The Social Media Manager plays an integral role in the Foundation’s efforts to engage audiences in our mission and meet people where they are online. From enhancing the creativity and effectiveness of our owned and operated social media channels, to forging new strategic partnerships with platforms and creators, you’ll collaborate with teams across the organization to engage key audiences, with a particular focus on young people, and move them from hope to action at scale. You will serve as a leader in our growing Communications team. 

As the Social Media Senior Manager, you’ll be reporting directly to the Editorial Director.

Core Job Responsibilities

  • Create memorable and engaging content: As we continue to inspire, empower, and connect people to change our world for the better, you will translate our mission, programs, and the vision for the Obama Presidential Center into a compelling social narrative that engages new and existing audiences. 

  • Provide reporting and metrics: Lead efforts to establish data-driven goals to measure success with a focus on meaningful actions taken to create change. Collaborate with teams on goal setting, reporting, and continued iteration based on learnings.

  • Expand our reach: Develop strategies to activate surrogates - including influencers, creators and corporate partners - to expand the reach of our mission; create systems and leverage platforms for scaling surrogate efforts. 

  • Build and execute strategic partnerships: Through mission-aligned collaborations and content distribution strategies, identify and engage with a range of partners with the goal of reaching new audiences and generating engagement.

  • Manage social media team: Lead the Foundation’s social media team to deliver against strategic goals and to connect with priority audiences. Foster a positive team culture to unlock full potential and invest in team members’ development, growth, and mentorship.

  • Develop integrated engagement strategies: Collaborate with teams on the development of strategies and executions for integrated campaign activations (including in-person events) with the goal of expanding our reach, making them more social media centric, generating enthusiasm for the Obama Presidential Center, and showcasing our efforts in Chicago to broader audiences online.

  • Performs other duties as assigned.

Key Deliverables / Outcomes

  • Social media strategy — Within 6 months, define and implement the Foundation’s social media strategy, including audience expansion and the development of a 5- year plan.

  • Surrogate activation plan — Within 3 months, define and develop a social media surrogate activation plan that scales Social media performance — Within 3 months, establish monitoring of our performance metrics and suggest improvements for continuous and rigorous focus on analytics in service of goals

  • Social media calendar — Manage our short- and long-term social media calendar, bringing innovation to our storytelling and more connectedness with our broader campaign themes

  • Evolve our social dialogue from one-way to two-way communication

  • Foundation immersion — Develop a deep understanding of our programs and audiences; building strong working partnerships throughout the organization

Required Qualifications

  • An experienced manager of people and process

  • Proven track record of leading the creation of engaging and effective social media content; ideally for a high-profile brand or non-profit with a large audience

  • Skilled at developing social strategies, including innovative approaches and partnerships to meet goals, grow audiences, and reach new targets

  • An exceptional storyteller with expert command of the medium; always up-to-date on best practices and emerging platform capabilities

  • Operates effectively in a fast-paced, deadline-driven environment — moving seamlessly between strategy, concept and detail-oriented, hands-on execution

Required Skills:

  • BA/BS

  • 5+ years of experience in internal communications, corporate communications, or related field

  • Excellent written and verbal communication skills

  • Strong understanding of internal communication best practices

  • Ability to tailor communication to different audiences

  • Project management and organizational skills

  • Proficiency in digital communication tools and platforms. Experience with Salesforce is a plus. 

  • Stakeholder management and relationship building skills 

  • Strong attention to detail and the ability to manage multiple projects simultaneously

The salary range for this role is between $104,310 and $130,435. 

This is a hybrid role based at our Chicago office in Hyde Park. #LI-Hybrid #LI-SF1

Foundation Values

The Foundation Values are Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. The Obama Foundation is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Equal Opportunity Employer

The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.

Average salary estimate

$117372.5 / YEARLY (est.)
min
max
$104310K
$130435K

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What You Should Know About Social Media, Senior Manager, Obama

Are you ready to take your social media prowess to the next level? The Obama Foundation is on the lookout for a Social Media Senior Manager to join our vibrant Chicago office! This isn’t just another job; it’s an opportunity to directly engage audiences in the Foundation’s inspiring mission. Picture this: you'll create compelling narratives that translate our vision for the Obama Presidential Center while energizing young audiences to get involved. You’ll work closely with teams across the organization, driving strategic partnerships and enhancing the effectiveness of our social media channels. Your creative genius will shine as you develop innovative content strategies that expand our reach and connect communities in meaningful ways. As a leader in our growing Communications team, reporting directly to the Editorial Director, you’ll manage a talented social media team, foster a positive culture, and invest in their growth. You’ll be using data-driven goals to measure the impact of your work and establish a robust social media strategy over the next five years. If you have a knack for storytelling, a passion for social impact, and a track record of leading dynamic teams, we want to hear from you! Join us in creating an incredible team that reflects the diverse fabric of our nation, driven by values of courage and inclusion. Together, we can inspire hope and action to change the world for the better!

Frequently Asked Questions (FAQs) for Social Media, Senior Manager Role at Obama
What are the key responsibilities of the Social Media Senior Manager at the Obama Foundation?

The Social Media Senior Manager at the Obama Foundation is tasked with creating engaging content that resonates with diverse audiences. You'll develop and implement a comprehensive social media strategy, manage the social media team, provide analytical reporting to measure success, build strategic partnerships, and collaborate on integrated engagement strategies to elevate the Foundation's mission.

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What qualifications are required for the Social Media Senior Manager position at the Obama Foundation?

Candidates for the Social Media Senior Manager role at the Obama Foundation should have a bachelor’s degree, plus at least 5 years of experience in communications or a related field. Proven leadership skills, expertise in social media strategy, exceptional storytelling ability, proficiency in digital communication tools, and an understanding of audience engagement are also crucial.

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How does the Obama Foundation measure success for the Social Media Senior Manager role?

The Obama Foundation measures success for the Social Media Senior Manager through data-driven outcomes. You will establish goals focused on audience engagement, monitor performance metrics, and iterate strategies based on insights, ensuring efforts lead to meaningful actions that resonate with the public.

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What is the salary range for the Social Media Senior Manager position at the Obama Foundation?

The salary range for the Social Media Senior Manager role at the Obama Foundation varies between $104,310 and $130,435, reflecting the candidate's experience and qualifications. This position allows for flexibility with a hybrid work setup based at the Foundation’s Chicago office.

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What is the work culture like at the Obama Foundation for the Social Media Senior Manager?

The work culture at the Obama Foundation is inclusive, collaborative, and driven by values such as empathy, integrity, and resilience. As a Social Media Senior Manager, you will be encouraged to foster a positive team environment, share ideas, and contribute to an anti-racist organization that champions diversity and equity.

Join Rise to see the full answer
Common Interview Questions for Social Media, Senior Manager
Can you describe your experience with social media strategy development?

To answer this, share a specific example of a social media strategy you've developed. Highlight your goal-setting process, metrics used to measure success, and how you adapted your approach based on analytics. Ensure to connect your experience directly to enhancing audience engagement, as that’s vital for the Social Media Senior Manager role.

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How do you stay current with social media trends and best practices?

Discuss how you regularly follow industry blogs, attend webinars, and utilize insights from analytics tools. Mention specific platforms and leaders you follow that provide insights into new features and strategies, reinforcing your commitment to evolving your expertise.

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What is your experience managing and mentoring a team?

Provide examples of how you have led teams in prior roles, focusing on mentoring opportunities you've provided to develop their skills. Emphasize how fostering a positive team culture enhanced results and encouraged creativity.

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How would you approach building strategic partnerships to enhance social media reach?

Outline a specific strategy you would propose, including the types of partners you would target (influencers, organizations) and how you'd align their values with the Obama Foundation’s mission. Share examples of past success in similar collaborations.

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Describe a time when a social media campaign did not go as planned. What did you learn?

Use this opportunity to showcase your resilience. Discuss what did not work, the insights you gained, and the adjustments you made for future campaigns, connecting to the foundation’s values of growth and inclusivity.

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How do you measure the success of social media content?

Explain your process for establishing KPIs that align with organizational goals. Discuss how you utilize analytics to interpret audience engagement, conversion rates, and overall reach, illustrating your data-driven approach.

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What role does storytelling play in your social media strategy?

Emphasize the importance of narrative in connecting with audiences emotionally. Provide examples of successful storytelling in campaigns you’ve led, and how it drove engagement and action toward a social cause.

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Can you provide an example of how you've engaged a specific audience effectively?

Share a targeted campaign or content piece that resonated with a unique demographic. Describe your research process, the content crafted, and the outcomes, illustrating your audience-tailoring skills.

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What tools do you utilize for social media management?

List the tools you are proficient in, such as Hootsuite, Sprout Social, or Canva, and describe how you use them for scheduling, analytics, and content creation, thereby demonstrating your technical expertise.

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How do you handle negative feedback or comments on social media?

Discuss your approach to managing criticism online, emphasizing the importance of response strategy, empathy, and maintaining the organization’s image while addressing concerns clearly and respectfully.

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MATCH
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 31, 2025

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