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Administrator - Private Clients

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

What’s In It For You

  • Competitive salary
  • Hybrid Workig
  • Annual Salary reviews
  • Flexible working hours
  • Pension 
  • Private medical insurance
  • Dental plan
  • Life assurance
  • Income protection & Critical illness

Purpose of the Job

To provide professional trust and company administration services to a varied portfolio of clients in Private Client, and at all times to comply with the Policies and Procedures of Ocorian Services Limited.

Main responsibilities:

  • To administer a portfolio of trusts, companies and other entities and to ensure all activities fall within the guidelines/stipulations of the statutory or governing documents.
  • To ensure the tax status of entities is observed with the timely completion of tax returns and the payment of any notified tax liability.
  • To deal with incoming correspondence expeditiously. Reference should be made to the relevant supervisor if the demands of the correspondence exceed capabilities.
  • To prepare detailed attendance notes of any telephone communication and circulate to relevant members of staff.
  • When required, to prepare minutes and other meeting documents.
  • To take responsibility for being the immediate point of contact in client relationships.
  • To oversee the maintenance of the accounting records and preparation of annual accounts where this forms part of the services provided by Ocorian, where appropriate, through effective liaison with the Client Accounting Solutions team.
  • To manage the billing process, reviewing billing summaries and draft invoices where appropriate, at established frequencies and to discuss these with the Manager/Director prior to processing.
  • To ensure that database records are input on formation/establishment (including any statutory registers or other records) and updated when circumstances change.
  • To monitor the aged debt position of matters under administration and to liaise with the Accounts Department and Directors to ensure that a tight control is maintained over the value and length of aged debts.
  • To ensure that periodic reviews of clients' matters are undertaken in accordance with the timetable set by the Director.
  • To ensure that during periods of absence from the office, the relevant manager and colleagues are informed and fully briefed of any anticipated client related matters which may arise during the period of absence. In the event that colleagues are absent from the office to undertake administration of matters allocated to colleagues as required, to ensure the needs of the client are met.
  • To ensure an awareness and understanding of local Regulatory requirements.
  • Carry out any function/activity required by the Manager, Management team or Directors from time to time.
  • Escalating any issues/risks arising promptly to the Manager or Directors where appropriate.

#LI-JM1
#LI-Hybrid

Qualifications

  • Educated to A level or degree standard
  • A minimum of two years trust and company administration experience.
  • Ideally have completed a professional/relevant qualification to Certificate Level (e.g. ICSA/STEP).
  • The post requires good technical knowledge with an understanding of local company and trust law and regulations.
  • Strong IT skills.

Competencies

  • Good interpersonal skills are required to develop close working relationships with colleagues and clients.
  • Flexibility, energy and enthusiasm.
  • A solution driven attitude to problems.
  • Good organisational skills and the ability to work methodically and accurately.
  • Team spirit.

For Internal Use Only
P2 P3 Test

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrator - Private Clients, Ocorian

Are you ready to take your career to new heights as an Administrator - Private Clients with Ocorian in beautiful St Helier, Jersey? At Ocorian, we pride ourselves on delivering top-notch trust and company administration services to our diverse portfolio of high-net-worth individuals and family offices. As you embark on this exciting journey, you'll be supporting clients in managing their trusts, companies, and various entities while ensuring compliance with all relevant regulations and statutory requirements. In this role, your responsibilities will include overseeing tax statuses, preparing meeting documents, and maintaining accounting records. You'll be the go-to contact for client relationships, liaising with our fantastic Client Accounting Solutions team to provide seamless service. We're not just about the work; we foster a culture of collaboration and support, which means you'll have access to continuous learning opportunities while working in a flexible and rewarding environment. Enjoy competitive salaries, hybrid working options, and a comprehensive benefits package including private medical insurance and life assurance. If you're passionate, solution-driven, and possess a strong knowledge of trust and company law, Ocorian is the perfect place for you to thrive and make a meaningful impact.

Frequently Asked Questions (FAQs) for Administrator - Private Clients Role at Ocorian
What are the main responsibilities of an Administrator - Private Clients at Ocorian?

As an Administrator - Private Clients at Ocorian, you will be responsible for managing a portfolio of trusts and companies, ensuring compliance with various legal and regulatory requirements, and serving as the main point of contact for client relationships. You'll handle correspondence, prepare meeting documents, maintain accurate accounting records, and ensure timely completion of tax returns.

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What qualifications do you need for the Administrator - Private Clients role at Ocorian?

To become an Administrator - Private Clients at Ocorian, you should have at least an A-level or degree, complemented by a minimum of two years of experience in trust and company administration. Ideally, you should also possess a professional qualification such as ICSA or STEP, and have a solid understanding of local trust and company law.

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What skills are important for an Administrator - Private Clients at Ocorian?

Key skills for the Administrator - Private Clients role at Ocorian include strong interpersonal abilities for building relationships, good organizational skills, technical knowledge of trust and company regulations, as well as proficiency in IT. A flexible, enthusiastic attitude, alongside a solution-driven approach, will help you thrive in this dynamic position.

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What benefits does Ocorian offer for the Administrator - Private Clients position?

Ocorian offers a comprehensive benefits package for the Administrator - Private Clients position, which includes a competitive salary, hybrid working options, annual salary reviews, flexible working hours, and various insurances such as private medical coverage and life assurance. You will also have opportunities for professional growth and development.

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How does the Administrator - Private Clients role at Ocorian contribute to client success?

The Administrator - Private Clients role at Ocorian is crucial in ensuring clients receive expert and timely administration services. By managing portfolios professionally and maintaining open communication with clients, you'll be directly contributing to the creation of trust and long-lasting partnerships, ultimately leading to client success and satisfaction.

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Common Interview Questions for Administrator - Private Clients
Can you explain your experience with trust and company administration?

When discussing your experience with trust and company administration, highlight specific roles you've held, the types of entities you've administered, and regulations you've navigated. Be sure to mention any professional qualifications you've achieved that relate to the position.

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How do you prioritize and manage multiple clients at once?

To answer this question effectively, describe your organizational skills and any tools or strategies you use to manage your workload. Providing examples of how you've successfully balanced multiple client needs can demonstrate your capacity for the Administrator role.

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What do you understand about the regulatory requirements for trusts and companies in Jersey?

Your response should include a brief overview of Jersey's regulatory framework, mentioning key laws and compliance requirements relevant to trust and company administration. Displaying knowledge about local regulations shows your readiness for the Administrator role.

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How do you handle difficult client relationships?

When discussing how you handle challenging client relationships, emphasize your communication skills and ability to defer to your supervisors when needed. Providing a specific example of a resolution you achieved can add depth to your answer.

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Describe a time when you identified a problem and found a solution?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Detail the context, what the problem was, the steps you took to resolve it, and the positive outcome, showing your proactive approach.

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Where do you see yourself in five years?

In response, discuss your career goals within the framework of the trust and company administration. Mention any aspirations for professional development or leadership roles while expressing your commitment to growing with Ocorian.

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What tools or software are you familiar with for managing client records?

Enumerate specific software and tools you have used for client record management, focusing on their relevance to the Administrator - Private Clients role. Your familiarity with industry-standard tools will indicate your readiness to hit the ground running.

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How do you ensure compliance in your work?

Addressing this question should include discussing your attention to detail and understanding of compliance checks, including procedures you follow to ensure that your work aligns with both internal and external regulatory requirements.

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What motivates you to work in trust and company administration?

Share insights into what draws you to this field, such as your passion for helping clients navigate complex challenges. Articulate how your motivations align with Ocorian's client-centric values.

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Can you give an example of how you have worked collaboratively within a team?

Provide an example reflecting on a successful team project, the roles involved, and your contribution. Highlight how collaboration led to achieving a client-focused goal.

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Ocorian provides financial services specializing in fund services, corporate services, private clients, real estate, and alternative investment. The company was established in 1971.

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Full-time, hybrid
DATE POSTED
March 20, 2025

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