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Senior Event Executive, Global Hospitality (Payment Services)

THE JOB / Senior Event Executive, Global Hospitality (Payment Services Client)EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.• Our headquarters are in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (2-3 days week in office) in one of our office locations - - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA, Chicago, IL, or Atlanta, GA.Our client is an award-winning Payment Services brand known for their iconic marketing initiatives. We are looking for a dedicated and hard-working person to join our skilled and dynamic Hospitality Team! This Senior Account Executive will help support multiple projects with the ability to get involved in exciting programs. This position will get a broad view of Octagon’s offices and clients while assisting with a variety of elite events. If the idea of collecting frequent flyer miles excites you, this job is for you. In this outstanding role, your principal responsibilities will include pre-event communication and planning, online registration management, on-site staffing, post-event communication and reporting. You will be working with a service-oriented team who is committed to providing a seamless, white-glove hospitality experience to our clients. With the team located across the country, you will have broad exposure to the hospitality industry with a tremendous potential to learn and gain hands-on experience.Please also know that the well-being of our employees, partners, fans, and consumers are top of mind to our agency, and we are taking measures to ensure proper health and safety initiatives and protocols are in place for our events and activations.THE WORK YOU’LL DO• Assist with event planning, on-site activation, and post-event wrap-up for various hospitality programs• Handle online guest registration systems and databases• Develop templates and acquire invitee information from various clients• Budget creation, management, reconciliation, and recap• Creation of personalized itineraries for various events (i.e., golf, football, private events, entertainment)• Co-lead all weekly status calls and other key meetings with both internal and external constituents• Lead all logistics to include, but not limited to, décor, lodging, transportation, food and beverage, production services, and celebrity appearances• Create and provide status and budget reports for client usage (e.g., invitation status, golf pairings, dinners, activities, etc.)• Prepare and distribute event status meeting notes, execution guides, staff implementation guides• Handle event results reporting and wrap-up report development• General account management and assistance with client requests• Lead on-site temporary staff at event activations• Weekend/holiday work as neededTHE BIGGER TEAM YOU’LL JOINRecognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.The world needs play more than ever. Are you a Playmaker?Who We’re Looking For• People may have accused you of being fervent; you’re so organized that a messy folder or inbox irritates you• A standout colleague who wants to know what others are working on and wants to help• Consider yourself a self-starter with the ability to balance multiple projects on tight deadlines simultaneously• Form effective links with clients; Flexible and adaptable in working with various personalities• A sense of humor and the ability to tell a good story; we like to laugh• Excellent interpersonal skills, both written and oral• Thrives under pressure and is outstanding at problem solving; offering creative solutions (though you will always have help, your mantra is: I will figure it out!)• A go-getter, you demonstrate initiative and embrace new challenges (there will be plenty of last-minute client requests)• Passion for sports, entertainment, gaming, music and/or celebrity & lifestyle culture will make you a good Octagon fit• Experience in the world of golf hospitality is a plus• 3ish years’ experience in related events field; past hospitality experience preferred• Super knowledgeable in Microsoft Office suite; particularly Teams, Excel, PowerPoint, Word• Have experience running a budget and Excel doesn’t scare you• Though not a requirement, a second language is a plus• A jetsetter: bags are packed and excited at the idea of travel (approx. 35%)• Can work weekends/holidays as needed.• Flexibility and willingness to travel domestically and internationally on weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)L2: This position pays $50,000, is overtime-eligible and comes with a comprehensive benefits package.Octagon’s Comprehensive Benefit Package Includes• Unlimited PTO policy – we understand you need time for play!• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!• Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status • Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)• Pretax Transportation/Commuter Benefits and Parent Travel Program• Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more• Discount portal for everyday goods and services• Employee Resource Groups and inclusive diversity programming and initiatives• Personal Development programs Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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What You Should Know About Senior Event Executive, Global Hospitality (Payment Services), Octagon

Are you ready to take the reins as a Senior Event Executive at Octagon, the pinnacle of global hospitality in the Payment Services sector? Based in the vibrant city of New York, NY, this role is perfect for someone who thrives in a dynamic environment, planning and executing top-tier events that leave lasting impressions. You’ll be working closely with a dedicated team who believe in delivering a seamless, white-glove experience for clients. Your responsibilities range from pre-event planning and managing guest registrations, to on-site staffing and post-event reporting. With a portfolio that includes amazing brands from the world of sports and entertainment, you’ll be exposed to enriching experiences and the chance to develop your skills further. Octagon prides itself on being a leader in experiential marketing, recognized as one of the “Best Places to Work in Sports.” If you have a passion for hospitality, an eye for detail, and a knack for problem solving, this role could be your chance to shine! Plus, expect some travel as you jet set across the country for events! Embrace the chance to grow and learn in this exciting field while helping shape unforgettable experiences. The role offers comprehensive benefits, including unlimited PTO and a friendly team atmosphere. Join us, and let’s make waves in the world of hospitality together!

Frequently Asked Questions (FAQs) for Senior Event Executive, Global Hospitality (Payment Services) Role at Octagon
What are the main responsibilities of the Senior Event Executive at Octagon?

As a Senior Event Executive at Octagon, you'll be responsible for a broad range of tasks including planning events, managing online guest registration systems, and overseeing on-site staffing. Your role will emphasize creating a top-notch hospitality experience for our clients, ensuring that every detail is flawless throughout the event lifecycle.

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What skills are required for the Senior Event Executive position at Octagon?

Successful candidates for the Senior Event Executive position at Octagon typically possess excellent organizational skills, strong interpersonal abilities, and a great sense of adaptability. Experience in event planning and proficiency in Microsoft Office, especially Excel for budget management, are crucial for excelling in this role.

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What is the work environment like for a Senior Event Executive at Octagon?

At Octagon, the work environment for a Senior Event Executive is collaborative and energetic, surrounded by a team passionate about excellence in hospitality. With opportunities for hybrid work and the chance to engage in memorable events across the country, you’ll find it’s both dynamic and supportive.

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What is the anticipated travel level for the Senior Event Executive at Octagon?

The anticipated travel level for the Senior Event Executive at Octagon is moderate, roughly 20-45%. You’ll have the exciting opportunity to travel to various events, bringing your expertise and enthusiasm to diverse locations while elevating the client experience.

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What kind of career development opportunities does Octagon offer to a Senior Event Executive?

Octagon offers extensive career development opportunities for the Senior Event Executive position, including personal development programs and access to resources that enhance your skills in hospitality and event management, setting you up for success in your career journey.

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Common Interview Questions for Senior Event Executive, Global Hospitality (Payment Services)
Can you describe your experience with event planning and management?

In your response, highlight specific events you've managed, detailing your role in the planning process, budgeting, and on-site execution. Discuss any challenges you faced and how you overcame them to ensure a successful event.

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How do you handle tight deadlines and multiple projects?

Illustrate your time management strategies, such as prioritizing tasks, delegating when necessary, and using planning tools. Provide examples where you successfully managed competing deadlines.

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What tools do you use to manage guest registrations?

Mention any software or systems you’re experienced with, such as online registration platforms, Excel for tracking guests, or CRM tools. Discuss how these tools help streamline the process and enhance the attendee experience.

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How would you ensure a seamless on-site experience during an event?

Describe your approach to on-site coordination, including communication with the team, logistics management, and troubleshooting potential issues as they arise during the event.

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Can you discuss a time when you had to manage a difficult client request?

Share a specific scenario where you navigated a challenging request from a client, focusing on your communication skills and problem-solving abilities to meet their needs while maintaining professionalism.

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What is your approach to budget management in event planning?

Explain how you create, track, and reconcile budgets for events. Include any tools or methodologies you prefer and how you ensure adherence to budget constraints while maximizing quality.

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How do you remain calm under pressure during an event?

Share your techniques for staying organized and composed, such as focusing on your checklist, prioritizing immediate tasks, and relying on effective communication to address any issues that arise.

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What motivates you to work in the hospitality industry?

Discuss your passion for creating memorable experiences and how this aligns with the mission of a company like Octagon, emphasizing your enthusiasm for sports, entertainment, or event management.

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How would you evaluate the success of an event?

Talk about the key performance indicators or feedback mechanisms you use to assess event success, including attendee surveys, budget adherence, and overall client satisfaction.

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Can you give examples of your collaboration with a team in a previous event?

Provide a detailed narrative of a specific event where teamwork was essential, focusing on your role, how you communicated with team members, and the outcome of the event.

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A relentless passionate pursuit of elevated client and employee performance.

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Full-time, hybrid
DATE POSTED
December 22, 2024

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