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Sales Development Representative - job 2 of 3

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

For the high-energy lead generation professional, the Sales Development Representative is a great opportunity to help drive demand for our market-leading cloud adoption and management solution. Your proven track record of working strategically with both Marketing and Sales teams in a business development and lead generation capacity will allow you to thrive in our fast-paced, high-activity environment. Partnering closely with the marketing function you will be responsible for contacting prospective customers and for qualifying opportunities for the Okta solution. Working with our seasoned account executives you will research and build pipeline, and help determine our most effective marketing channels. At Okta we believe in promoting from within and with our current growth plans and the acceleration we're seeing in our business, strong performance in this role can lead to upward mobility within the Sales organization.

Our lead generation representatives are high-energy, self-motivated, agile and able to change hats on the fly. In this highly prized role, excellent phone and email skills and the ability to quickly assess customer opportunities will be critical to your success. You will be responsible for accurately tracking customer interactions and information in our CRM system. We're looking for professionals with strong organizational and follow up skills who work well in a team environment. Prior lead generation or sales prospecting experience and a college degree will enhance your candidacy for this role. If this sounds like the type of environment in which you thrive, then we want to talk to you about this career-defining opportunity.

Job Duties and Responsibilities:

  • Generate new business opportunities to fuel the sales pipeline
  • Efficiently respond and qualify inbound marketing leads
  • Help create and prioritize strategic target account lists within a defined territory
  • Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling)
  • Conduct high level conversations with Senior Executives in prospect accounts
  • Evangelize Okta and the On-Demand mode
  • Achieve monthly quotas of qualified opportunities and closed business

Minimum REQUIRED Knowledge, Skills, and Abilities:

  • Minimum of 6-12 months of previous prospecting experience
  • Salesforce.com experience a plus
  • Excellent written/verbal communication skills
  • Strong problem solving skills
  • Highly motivated, driven and self-starting individual
  • Ability to work in a fast paced, team environment
  • Ability to understand customer needs and meet that need with a successful product sale
  • Excellent time management/organizational skills
  • Bachelor's degree from an accredited university

Okta is an Equal Opportunity Employer.

#LI-SD1

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located.  We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live.  Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.  Find your place at Okta https://www.okta.com/company/careers/. 

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta.  More details about Okta’s privacy practices can be found at: https://www.okta.com/privacy-policy.

What you can look forward to as a Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/

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CEO of Okta
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Todd McKinnon
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative , Okta

At Okta, we’re excited to offer the role of Sales Development Representative to individuals looking to kickstart their careers in a vibrant and dynamic environment. As The World’s Identity Company, we provide innovative solutions for secure and flexible technology access. This position is all about generating new business opportunities and connecting with potential customers to help them understand the value of Okta’s cloud solutions. You’ll collaborate closely with both our Marketing and Sales teams to qualify leads and set the stage for our account executives to seal the deal. Your day-to-day will be fast-paced and rewarding, as you engage with new contacts, conduct insightful conversations with decision-makers, and contribute to an expanding sales pipeline. The role requires strong communication skills, a problem-solving mindset, and an ability to thrive in a team-oriented environment. We value individuals who are not just looking to check off boxes but are eager to learn and adapt. With Okta's emphasis on promoting from within, excelling as a Sales Development Representative could pave your way for future growth. If you have previous experience in lead generation, are driven, self-motivated, and looking for a place where your ideas and contributions matter, we’d love to hear from you. Join us at Okta, and let’s build a future where identity is truly yours.

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Okta
What are the responsibilities of a Sales Development Representative at Okta?

As a Sales Development Representative at Okta, you'll be tasked with generating new business opportunities by engaging with prospective customers. Your responsibilities include qualifying inbound marketing leads, researching accounts, and building strategic target lists. You’ll conduct conversations with senior executives, helping them understand the benefits of Okta's solutions while achieving monthly quotas of qualified opportunities. It's a role that heavily involves collaboration with both Marketing and Sales teams to drive performance.

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What qualifications do I need to apply for the Sales Development Representative position at Okta?

To apply for the Sales Development Representative role at Okta, you should ideally have 6-12 months of lead generation or prospecting experience, excellent written and verbal communication skills, and strong problem-solving abilities. A bachelor's degree from an accredited university is also necessary to enhance your candidacy. Familiarity with Salesforce.com can be an added advantage in streamlining your processes. Being highly motivated and organized will set you up for success in this role.

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What kind of work environment can I expect as a Sales Development Representative at Okta?

At Okta, the work environment for a Sales Development Representative is vibrant and collaborative. We embrace flexibility, allowing you to work both from home or in-office according to what suits you best. You'll be part of a high-energy team that values creativity, innovation, and contribution. You'll have access to cutting-edge tools and technologies, ensuring that you can be your most successful self in your daily activities.

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What is the career path for a Sales Development Representative at Okta?

A Sales Development Representative at Okta has a clear career trajectory, with opportunities to advance within the Sales organization. Your strong performance in this role can lead to promotions to more senior sales roles, account management positions, or even specialized roles within marketing or product development. We believe in nurturing and developing talent from within our organization, so your growth is supported through training and mentorship.

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How does Okta support sales representatives in achieving their goals?

Okta supports sales representatives through ongoing training, access to resources, and a robust CRM system for tracking interactions. You'll work closely with experienced account executives who will guide you in understanding customer needs and aligning our solutions effectively. The collaborative spirit within the team encourages knowledge sharing and ideation, making it easier for you to achieve—if not exceed—your sales targets.

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Common Interview Questions for Sales Development Representative
Can you describe your experience with lead generation?

When answering this question, be specific about your previous roles, the strategies you used to generate leads, and the tools you leveraged. Highlight any quantitative results, such as the number of qualified leads generated or sales closed as a result of your efforts.

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How do you prioritize accounts or leads when you have limited resources?

Discuss your approach to prioritization based on factors like lead quality, potential revenue, or alignment with your product's strengths. Share an example where you effectively identified high-value opportunities and focused your efforts.

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What techniques do you use to maintain communication with prospects?

Explain your methods for keeping prospects engaged. This could include scheduled follow-ups, personalized email strategies, or leveraging CRM tools for tracking interactions. Emphasize the importance of timely responses and adapting your approach to different client needs.

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How do you handle rejection or lack of response from potential clients?

Talk about the resilience required in sales and how you learn from each interaction. Share techniques you use to stay motivated and how you adjust your messaging or outreach based on previous experiences.

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What do you know about Okta and its solutions?

Demonstrate your knowledge about Okta's identity solutions and their key differentiators in the market. Highlight how these solutions can benefit potential customers and align with their business goals.

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Describe a time when you worked successfully in a team setting.

Provide a specific example showcasing collaboration, touching upon your role, the team's objectives, and the overall outcome. Emphasize your communication skills and how you help foster a positive team dynamic.

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How do you stay organized in a fast-paced environment?

Share your organizational strategies, whether it’s using task management tools, setting priorities, or adhering to a structured schedule. Explain how these practices help you remain efficient and productive under pressure.

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What motivates you to excel in a sales role?

Discuss intrinsic and extrinsic motivations, such as achieving targets, the thrill of closing deals, or the satisfaction of helping clients find the right solutions. Make it personal by connecting it to your passion for technology and sales.

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Can you give an example of how you adapted to a change or challenge in your previous role?

Describe a situation where you faced a significant challenge, how you responded, and what the outcome was. This showcases your adaptability and problem-solving skills, pivotal in a sales environment.

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What approach do you take to understand customer needs?

Explain your method for active listening, asking the right questions, and conducting thorough research. Provide an example of a time when your understanding of a client's needs influenced a successful sale.

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Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.

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BADGES
Badge ChangemakerBadge Future MakerBadge Global CitizenBadge Innovator
CULTURE VALUES
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Family Coverage (Insurance)
Medical Insurance
Mental Health Resources
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 23, 2025

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