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Sales Support Specialist

WESTERN TITLE DIVISION

Job Description:

Are you looking to begin a career in sales? Old Republic Title is seeking a Sales Support Specialist to join our operations in Honolulu, Hawaii. This is an entry-level position for an outgoing, organized and detail-oriented professional to get started in the title insurance industry. With over 4,000 employees nationwide, we offer a wide array of career advancement and training opportunities. In this role, you will provide crucial administrative and operational support to the sales team, managing tasks like order processing, customer communication, and data maintenance to ensure smooth sales operations and customer satisfaction. 

*This is an office-based position and requires daily attendance in Honolulu, HI

Skills and Qualifications for Role:

  • Strong organizational skills and attention to detail.

  • Excellent communication and interpersonal abilities.

  • Proficiency in Microsoft Office and Salesforce CRM

  • Sales and Customer Service is a plus

  • Knowledge of company’s product/service offerings

  • A proactive, self-motivated attitude with a focus on support sales efforts

  • Lead Qualification & Management

  • Maintain and update lead and contact information in Salesforce to ensure data accuracy.

  • Assist with coordinating Email campaigns in Salesforce and Constant Contact for client marketing.

Sales Documentation:

  • Prepare sales materials, presentations and proposals to support Sales Executive during client meetings and calls.

  • Ensure that all sales documentation is property generated and stored.

Client Communication & Follow-ups

  • Assist with responding to inquiries, scheduling meetings, and providing follow-up communication to clients after meetings or sales calls.

  • Coordinate and manage marketing client inquiries for New Listings, Just Sold, Farm Requests, Email Campaigns, Social Media Posts

  • Upon Closing, follow up email marketing for client testimonials.

  • Request for Marketing Request forms to post to company website or Facebook.

Sales Reporting & Analytics

  • Monitor key sales milestones to ensure deadlines are met and tasks are on track.

Customer Relationship Assistance

  • Help to resolve minor customer service issues and escalate major concerns to Sales Executive.

Training & Product Knowledge

  • Stay up to date with product knowledge and any changes in the company’s offerings to provide accurate support to Sales Executive.

Admin Support & Coordination

  • Provide admin support, such as processing orders, handling sales inquiries, managing sales calendars and overseeing sales-related documentation. 

  • Assist clients with registering for ORT Apps and Resources, as needed.

Event Support & Coordination

  • Assist with organizing and preparing events, webinars or tradeshows that Sales Executive or Escrow teams may be attending.

  • Help to manage logistics and coordination for events aimed at generating sales leads or networking.​

#LI-JK1

#LI-Office

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$20.00 to $24.00 per hour.

Benefits may include:

  • Comprehensive medical, prescriptions, dental and vision plans

  • 401(k) plan with a discretionary company match

  • Shareholder Purchase and Reinvestment Plan

  • Basic life and accidental death and dismemberment insurance premium paid by the company

  • Voluntary supplemental life insurance for employees, spouses and dependent children

  • Fertility and Family Building Benefits

  • Paid Disability benefits

  • Paid time off programs

  • 11 Company paid holidays per year

  • Flexible spending account

  • Health savings account (available to High Deductible Health Plan participants only)

  • Employee Assistance Program

  • Educational Assistance Program

  • Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

  • Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

  • Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Average salary estimate

$45760 / YEARLY (est.)
min
max
$41600K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
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Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
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Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

The Company is one of America’s 50 largest shareholder-owned insurance businesses. It is primarily a commercial lines underwriter serving the insurance needs of a large number of organizations, including many of America’s leading industrial and fi...

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DATE POSTED
April 1, 2025

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