Job Description:
Are you looking to begin a career in sales? Old Republic Title is seeking a Sales Support Specialist to join our operations in Honolulu, Hawaii. This is an entry-level position for an outgoing, organized and detail-oriented professional to get started in the title insurance industry. With over 4,000 employees nationwide, we offer a wide array of career advancement and training opportunities. In this role, you will provide crucial administrative and operational support to the sales team, managing tasks like order processing, customer communication, and data maintenance to ensure smooth sales operations and customer satisfaction.
*This is an office-based position and requires daily attendance in Honolulu, HI
Skills and Qualifications for Role:
Strong organizational skills and attention to detail.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office and Salesforce CRM
Sales and Customer Service is a plus
Knowledge of company’s product/service offerings
A proactive, self-motivated attitude with a focus on support sales efforts
Lead Qualification & Management
Maintain and update lead and contact information in Salesforce to ensure data accuracy.
Assist with coordinating Email campaigns in Salesforce and Constant Contact for client marketing.
Sales Documentation:
Prepare sales materials, presentations and proposals to support Sales Executive during client meetings and calls.
Ensure that all sales documentation is property generated and stored.
Client Communication & Follow-ups
Assist with responding to inquiries, scheduling meetings, and providing follow-up communication to clients after meetings or sales calls.
Coordinate and manage marketing client inquiries for New Listings, Just Sold, Farm Requests, Email Campaigns, Social Media Posts
Upon Closing, follow up email marketing for client testimonials.
Request for Marketing Request forms to post to company website or Facebook.
Sales Reporting & Analytics
Monitor key sales milestones to ensure deadlines are met and tasks are on track.
Customer Relationship Assistance
Help to resolve minor customer service issues and escalate major concerns to Sales Executive.
Training & Product Knowledge
Stay up to date with product knowledge and any changes in the company’s offerings to provide accurate support to Sales Executive.
Admin Support & Coordination
Provide admin support, such as processing orders, handling sales inquiries, managing sales calendars and overseeing sales-related documentation.
Assist clients with registering for ORT Apps and Resources, as needed.
Event Support & Coordination
Assist with organizing and preparing events, webinars or tradeshows that Sales Executive or Escrow teams may be attending.
Help to manage logistics and coordination for events aimed at generating sales leads or networking.
#LI-JK1
#LI-Office
The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.
Position's Pay Range:
$20.00 to $24.00 per hour.Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
Old Republic Title is an Equal Opportunity Employer
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The Company is one of America’s 50 largest shareholder-owned insurance businesses. It is primarily a commercial lines underwriter serving the insurance needs of a large number of organizations, including many of America’s leading industrial and fi...
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