Rental Attendant & Segway Tour Guide | Amelia's Wheels | Seasonal

Location

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

To provide a unique experience by offering Segway tours, Bike rentals, and Island Hopper rentals.

Responsibilities

Essential Functions:

o Work in Amelia's Wheels by providing guest assistance including but not limited to: providing guests with property information, on property directions, providing rentals of Bicycles, Island Hoppers, and leading Segway tourso Book and Manage reservations for Segway tours using Xolao Book and Manage reservations for Island Hopper reservations using Bike Rental Management softwareo Able to ride a Segway and become a certified instructor to lead property Segway tours within 60 days of hireo Be familiar with Omni Amelia Island bike trail s and tour routeso communication with associates and guestso Knowledgeable about all hotel amenities, Omni outlets, and company events.o Attend and participate in Amelia's Wheels' meetings and monthly All Together Get Togethero Assist with routine cleaning of Amelia's Wheels and of equipment (e.g. sweeping, emptying trash, picking up, organizing and inventory) (e.g. cleaning Segways, Island Hoppers and Bicycles)o Ensure all bicycles, Island Hoppers, and Segways are clean, safe and act immediately with any concernso Knowledge of basic bike, island hopper, and Segway maintenance and repairso Daily maintenance of all Amelia's Wheels Bicycles, Island Hoppers and Segwayso Be knowledgeable of Omni's culture o Cross Utilization o Assist in all other aspects of the recreation department as needed to include but not limited to: group functions, events, Nature Center, Pool/Beach, Camp Amelia, Heron’s Cove mini-golf, Health and Fitness, and Tennis operations o Work holiday events and special programs as schedule

Hotel Specific Functions:

o Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratingso Have a thorough understanding of Omni Hotels culture, rules, and regulationso Answer phones using the proper "Moments of Service" scenarioo Provide guests with cheerful, personable, efficient serviceo Responsible for a clean and professional appearance of uniformso Fully understand and implement "Moments of Service" and “Power of Engagement”o Interact with every guest using Omni Standardso Knowledgeable about all hotel amenities and property specificso Actively participate in the assurance of the safety of all guestso Treat everyone, supervisors, staff and guests with courtesy and respect always

Qualifications

o Must be 18 years of age or oldero Valid driver’s licenseso Able to lift and lift up to 60-100 pounds occasionally and 30-50 pounds repeatedlyo Able to stoop, stand, push, pull and walk or stand for long periods of timeo Must be able to hear, smell, have good or corrected vision, and a good sense of balanceo Associate must be able to verbally communicate clearly and effectively to various sized groups of resort guestso Able to multi-task effectively

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.