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International Strategy & Ops Lead

About the Team
The International Strategy team at OpenAI plays a critical role in shaping how we grow and operate in global markets. We work at the intersection of product, business, and international expansion—guiding the strategic decisions that ensure our technologies are accessible, trusted, and impactful around the world. Our mission is grounded in OpenAI’s core purpose: to ensure that artificial general intelligence (AGI) benefits all of humanity. By building world-class teams and fostering strategic partnerships, we create the pathways that allow our technology to deliver tangible value and solve real-world problems across diverse regions and cultures.

About the Role
As the International Strategy & Growth Lead, you will be at the forefront of accelerating OpenAI’s global footprint. You will use your analytical, strategic, and operational skill sets to identify new market opportunities, optimize international go-to-market strategies, and ensure sustained, profitable growth. This role involves close collaboration with regional business leaders, product managers, marketers, data scientists, and other cross-functional stakeholders. The ideal candidate is excited by the challenge of navigating complex, rapidly evolving markets and possesses a strong bias for action. You will be responsible for setting the strategic vision for international expansion, managing P&L levers, and implementing growth initiatives that scale effectively across diverse geographies. Your work will directly influence how customers experience OpenAI’s products, ensuring that we deliver on our promise to be a truly global company.

Key Responsibilities

  • Drive International Growth & Conversion:
    Develop and execute data-driven strategies to boost user acquisition, conversion, retention, and overall business health in international markets. You’ll synthesize market insights and customer feedback, working closely with regional teams to optimize conversion funnels, product-market fit, and monetization strategies.

  • Strategic Business & P&L Management:
    Own and shape international business plans, strategy, and forecasts to ensure sustainable growth. Collaborate with local market leads and HQ stakeholders to set ambitious but achievable targets, identify key performance indicators, and refine strategic priorities over time.

  • Market Expansion & Localization:
    Identify new market entry opportunities, design scalable launch frameworks, and deliver effective go-to-market strategies that respect cultural nuances and local customer needs. You’ll guide the localization of products and marketing assets to ensure maximum impact and resonance across diverse regions.

  • Cross-Functional Leadership & Execution:
    Partner with product, marketing, research, operations, and compliance teams to align growth initiatives with broader company objectives. Lead and coordinate multi-disciplinary teams to execute projects end-to-end, balancing the complexity of local market differences with the unified vision of OpenAI’s brand and mission.

  • Data driven decision-making:
    Leverage data and market intelligence to evaluate business performance, inform decision-making, and continuously refine our approach. Develop and maintain clear reporting structures, share actionable insights with leadership, and create structured frameworks to guide teams toward the most significant growth opportunities.

  • Stakeholder Engagement & Influence:
    Act as a bridge between local market stakeholders and global leaders, ensuring that regional perspectives shape product roadmaps, marketing campaigns, and operational decisions. Communicate insights and recommendations clearly, and influence key decision-makers to secure buy-in and long-term support.

What We’re Looking For

  • Experience & Leadership:
    5–10 years of experience in growth, strategy, business operations, or a quantitatively driven analytics role. Demonstrated success in leading high-impact initiatives within high-growth environments, ideally at a global scale. Experience translating complex market data into actionable plans is essential.

  • Analytical & Strategic Thinking:
    Exceptional analytical and problem-solving skills, with a track record of using data-driven insights to improve business performance. Familiarity with financial modeling, forecasting, and key growth metrics is highly valued.

  • Market Knowledge & Adaptability:
    Proven ability to navigate ambiguous environments, prioritize competing interests, and pivot quickly in response to market changes. Comfort operating in different cultural contexts and building strategies that resonate with diverse customer segments.

  • Cross-Functional Collaboration:
    Strong project management and communication skills, with experience galvanizing cross-functional teams toward common goals. Ability to influence without direct authority, and an enthusiasm for creating alignment across functions, geographies, and time zones.

  • Passion for OpenAI’s Mission:
    A deep interest in AI, technology, and the future of machine intelligence. Alignment with OpenAI’s mission to ensure that the benefits of AGI are accessible and evenly distributed across all of humanity.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

$185000 / YEARLY (est.)
min
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$150000K
$220000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About International Strategy & Ops Lead, OpenAI

Are you ready to take a leading role in shaping the global strategy at OpenAI? As the International Strategy & Ops Lead based in vibrant San Francisco, you'll be at the heart of our mission to ensure artificial general intelligence benefits all of humanity. This role is all about bridging product innovation with international expansion—your analytical and strategic skills will help us identify fresh international markets, fine-tune go-to-market approaches, and drive our growth on a worldwide scale. You’ll be collaborating closely with regional leaders and cross-functional teams, putting your experience in growth or strategy to work while ensuring that our technology remains impactful and accessible everywhere. You’ll own the international business plans and work hand-in-hand with local teams to tackle data-driven strategies aimed at boosting user acquisition and retention. Your insights will help us navigate the complex global landscape and keep us ahead of the curve in emerging markets. OpenAI is growing rapidly, and we need a dynamic leader who thrives in adaptable environments and is passionate about the future of AI. If you have a deep interest in technology and a desire to collaborate across diverse cultures while impacting how customers interact with our products, we would love to meet you. This is your chance to influence a truly global company that is redefining the landscape of AI technology. Are you ready for this exciting challenge? Join us at OpenAI and help shape the future of innovation!

Frequently Asked Questions (FAQs) for International Strategy & Ops Lead Role at OpenAI
What does the International Strategy & Ops Lead at OpenAI do?

The International Strategy & Ops Lead at OpenAI is responsible for driving international growth by developing data-driven strategies that boost user acquisition and retention across global markets. This role involves strategic business management, market expansion, and cross-functional collaboration, ensuring sustainable international growth aligned with the company's mission.

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What qualifications are required for the International Strategy & Ops Lead position at OpenAI?

Candidates should have 5-10 years of experience in growth, strategy, or analytics roles. A strong background in analytical thinking, project management, and experience in leading initiatives in high-growth environments, preferably at a global scale, is essential for the International Strategy & Ops Lead position.

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How does the International Strategy & Ops Lead influence OpenAI's global expansion?

The International Strategy & Ops Lead influences OpenAI's global expansion by setting strategic visions for international markets, managing P&L, and overseeing growth initiatives. By synthesizing market insights and collaborating with regional teams, this role ensures that OpenAI's products are localized and aligned with market needs.

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Can you explain the responsibilities of the International Strategy & Ops Lead at OpenAI?

The International Strategy & Ops Lead at OpenAI drives user acquisition, retention, and overall business health in international markets. Responsibilities include market analysis, strategic planning, cross-functional leadership, data-driven decision-making, and stakeholder engagement, all aimed at fostering OpenAI's growth worldwide.

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What is the work culture like for an International Strategy & Ops Lead at OpenAI?

The work culture for an International Strategy & Ops Lead at OpenAI is collaborative and rapidly evolving. The role encourages cross-functional teamwork, innovative thinking, and adaptability to changing market dynamics. Employees share a strong passion for AI technology and its global impact, making it a dynamic and engaging environment.

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Common Interview Questions for International Strategy & Ops Lead
What strategies would you implement to drive international growth at OpenAI?

In answering this question, highlight your understanding of data-driven approaches and the importance of local market insights. Discuss potential strategies like optimizing product-market fit, leveraging customer feedback, and tailoring marketing initiatives to resonate with diverse cultural contexts.

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How do you prioritize competing interests in a global market?

Showcase your ability to assess market data and customer needs to prioritize initiatives effectively. Discuss how you would engage with local teams to balance global objectives with local market demands, ensuring a strategy that supports sustainable growth across various regions.

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Describe a time you successfully led a cross-functional team.

In your response, focus on a specific project where you rallied diverse teams toward a common goal. Describe your leadership approach, how you facilitated communication, and the positive outcomes achieved, emphasizing the importance of collaboration in driving success.

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How do you measure success for international initiatives?

Talk about key performance indicators (KPIs) you would use to measure success, such as user acquisition rates, retention statistics, and revenue growth. Discuss your experience with setting ambitious but achievable targets and how you’d use data to refine strategies continuously.

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What is your approach to market analysis and identifying new opportunities?

Discuss your systematic approach to analyzing market data, consumer trends, and competitive landscapes. Highlight how synthesizing this information leads to actionable plans, and share examples of successful identification of market entry opportunities in your previous roles.

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How would you handle cultural nuances when launching a product in a new market?

Emphasize your experience in market localization and the importance of understanding cultural dynamics. Share examples of how you have adapted marketing strategies and product features to align with local customs and preferences, ensuring a successful market launch.

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Can you share your experience with P&L management?

Provide insights into how you have been involved in budgeting, forecasting, and managing profit and loss statements in previous roles. Highlight your analytical skills and how you’ve used financial data to inform strategic decisions and optimize business performance.

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What motivates you to work in the field of international strategy?

Share your passion for global markets and how you enjoy the challenge of navigating complex environments. Discuss your commitment to OpenAI’s mission and how you envision contributing to the company’s growth and its mission to leverage AI for global benefit.

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How do you leverage data for decision-making in international strategies?

Discuss your methods for collecting and analyzing data to inform strategic decisions. Highlight the importance of actionable insights derived from market intelligence and how those insights have impacted your strategic planning in previous roles.

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In your opinion, what are the biggest challenges facing international expansion in tech companies?

Address specific challenges like regulatory differences, cultural adaptations, and competitive landscapes. Emphasize how proactive strategies and a deep understanding of local markets can mitigate these challenges and promote successful international growth.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 18, 2024

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