Airport Services Shift Supervisor - Honolulu International Airport - HNL

As an Airport Services Shift Supervisor at Oshkosh AeroTech, you will oversee daily operations and provide crucial direction to a unionized team. Your role will involve managing personnel schedules, implementing safety and productivity plans, and resolving any employee issues that arise. You'll also be expected to provide on-the-job training to enhance team performance and customer satisfaction while supporting the Operational Managers in achieving operational excellence.

Candidates for the Airport Services Shift Supervisor position at Oshkosh AeroTech must possess a high school diploma or GED equivalent, along with a valid driver’s license. Supervisory experience is essential, with a preference for candidates boasting 5+ years in airport maintenance services. Strong leadership skills and proficiency in Microsoft Word and Excel are also necessary, as is the ability to work in secure areas of an airport.

The pay range for the Airport Services Shift Supervisor position at Oshkosh AeroTech is between $39.75 and $44.13 per hour, which translates to an annual salary of $63,500 to $101,700. Factors influencing the final pay include the candidate's experience, education, and skill level, ensuring a competitive compensation package within the industry.

As an Airport Services Shift Supervisor at Oshkosh AeroTech, you'll primarily work in an office-like environment but also spend time outdoors on the airport ramp. This role involves being near active aircraft and moving machinery, requiring a readiness to conduct operations in varying weather conditions. It's a hands-on job requiring strong physical stamina, as you'll occasionally lift or move up to 49 pounds.

Oshkosh AeroTech offers a competitive benefits package for the Airport Services Shift Supervisor role, which includes medical, dental, and vision coverage, as well as a 401K plan. Additionally, the company fosters a people-first culture, providing numerous opportunities for professional development and growth.

In managing a diverse team as an Airport Services Shift Supervisor, it's essential to foster inclusivity and encourage open communication. I prioritize understanding each team member's strengths and weaknesses, allowing me to delegate tasks effectively while providing tailored support and training as needed. Regular team meetings and one-on-one check-ins help maintain morale and address any issues promptly.

If an operational issue arises during my shift as an Airport Services Shift Supervisor, I would first assess the situation to determine the root cause. Next, I would communicate swiftly with my team, ensuring everyone is informed and knows their roles in addressing the issue. Providing clear instructions and support during the resolution process is key, along with documenting the incident to prevent future occurrences.

Ensuring safety compliance among my team members starts with leading by example. I emphasize the importance of safety protocols during training sessions and daily briefings. Regular safety audits and immediate corrective actions for non-compliance are crucial. I also encourage team members to voice concerns and suggestions regarding safety, fostering a culture where everyone feels responsible for maintaining a safe work environment.

To motivate my team as an Airport Services Shift Supervisor, I employ a variety of techniques, including recognizing achievements, providing necessary resources for success, and fostering professional development through training opportunities. I believe in open communication and soliciting feedback to understand what motivates individual team members, allowing me to tailor my approach to meet their needs effectively.

When conflicts arise between team members, I take a mediation approach by first meeting individually with those involved to understand their perspectives. Then, I facilitate a meeting where both parties can express their concerns in a constructive manner. It's important to encourage collaboration to find a mutually agreeable solution, fostering a team-oriented environment.

In my previous supervisory role, I successfully led a project to streamline our workflow processes, which reduced overall downtime by 20%. I initiated this by gathering input from team members about bottlenecks in our current operations. Together, we proposed changes that improved efficiency, and by closely monitoring the implementation, we were able to achieve significant results without sacrificing safety.

Prioritizing tasks during a busy shift as an Airport Services Shift Supervisor requires a clear understanding of operational priorities and effective time management skills. I typically create a to-do list based on urgency and importance while delegating tasks to team members according to their strengths. Regular check-ins ensure that we're on track and allow for adjustments as new tasks arise.

In my role as an Airport Services Shift Supervisor, I closely monitor key performance indicators such as employee productivity, safety compliance rates, customer satisfaction scores, and operational downtime. By regularly reviewing these metrics, I can identify trends, celebrate successes, and address areas needing improvement, driving continuous enhancement in our airport services.

My leadership style can be described as collaborative and supportive. I believe in empowering team members by providing them with the resources they need to succeed while fostering an atmosphere of open communication. I prioritize adaptability, understanding that different situations require different management approaches to effectively lead the team towards our collective goals.

I have extensive experience with airport operations and safety regulations acquired over years in the field. My familiarity includes understanding FAA regulations, airport security protocols, and best practices for ground support operations. Staying current with any updates in policies and regulations is vital to ensuring compliance and promoting safety among the team.