CNA/STNA Scheduler

The CNA/STNA Scheduler at Otterbein is tasked with coordinating with fellow CNAs and STNAs to complete scheduling tasks, compiling master schedules, and ensuring shifts are filled promptly. This role involves monitoring call-offs or changes and responding to these scheduling needs 24/7 during active shifts. Additionally, there is a focus on training new scheduling staff and maintaining accurate time records, making this a dynamic and essential position within our operation.

To qualify for the CNA/STNA Scheduler position at Otterbein, candidates must hold a current CNA or STNA certification. Strong verbal and written communication skills, along with organizational abilities, are crucial for success. Previous experience as a Scheduling Coordinator or familiarity with scheduling software is a definite plus, as it will enhance your capability to manage the complex scheduling needs of our caregivers.

As a CNA/STNA Scheduler at Otterbein, you'll enjoy a friendly and intimate work environment that differs from traditional nursing homes. You will be directly involved with residents and play an integral role in their daily lives while working alongside a supportive team of healthcare professionals. This setting encourages nurturing relationships, both with residents and staff, making every day feel rewarding and meaningful.

Otterbein provides a comprehensive benefits package for its CNA/STNA Schedulers, including medical insurance, paid time off that accrues immediately, and paid holidays. Additional perks include access to life insurance, retirement savings plans with company match, and educational assistance. Notably, Otterbein also offers DailyPay, allowing employees to access earned wages before the traditional payday.

Applying for the CNA/STNA Scheduler position at Otterbein is straightforward. Interested candidates can submit their applications online via our website. Make sure to highlight your CNA/STNA certification and any relevant scheduling experience on your resume to ensure your skills shine through. We look forward to receiving your application!

The most important quality for a CNA/STNA Scheduler is strong organizational skills. This role involves managing multiple schedules and changes, so being detail-oriented and able to prioritize tasks effectively is crucial. It's also important to communicate well, as you'll be coordinating with various staff members regularly.

I have used several scheduling software tools, including Schedule Pop. I’m comfortable navigating the interface, inputting data, and generating schedules. I understand the importance of accuracy and how to quickly adapt to changes within the software to ensure that staffing needs are met.

When faced with scheduling conflicts, my first step is to assess the situation and determine the urgency of the need. I would then reach out to available team members to fill the shift. If unsuccessful, I communicate promptly with the Coach or scheduler to explore further options. Having a backup plan is key to ensuring shifts are always filled.

To maintain effective communication, I regularly check-in through group chats, emails, and meetings. Utilizing multiple channels ensures everyone stays informed about changes or updates. I also encourage team members to voice concerns or suggestions to ensure transparency and build trust within the team.

I prioritize tasks based on urgency and impact. First, I ensure that any immediate scheduling needs are addressed, then I move on to routine tasks such as updating the master schedule or training new staff. Staying organized and focused helps manage time effectively during busy shifts.

I am drawn to Otterbein for its commitment to enhancing the lives of residents and its supportive work environment. Being part of a team that values relationships and community aligns with my professional goals and personal values. I believe my experience can contribute positively to your mission.

Challenges may include managing high staff turnover rates or sudden call-offs. However, I believe that with effective communication and a solid understanding of our staffing needs, these challenges can be navigated successfully. I’m always prepared to adapt and find solutions as they arise.

I stay updated by participating in webinars, reading industry blogs, and networking with other scheduling professionals. It’s essential to keep abreast of new technologies and practices to ensure that our scheduling is both efficient and effective.

I am motivated by the knowledge that my work directly contributes to the wellbeing of both staff and residents. Seeing a well-organized schedule gives me satisfaction, knowing that it allows caregivers to focus on what they do best: caring for our community.

In a fast-paced environment, I handle stress by staying organized and taking deep breaths to remain calm. I prioritize and tackle tasks one by one, ensuring that I don’t overwhelm myself. Taking short breaks to regroup helps maintain my focus and efficiency throughout shifts.