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Workplace Operations Analyst

A World-Changing Company


Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.


The Role


Our Workplace Operations Team is dedicated to providing an excellent in-office experience for our employees here at Palantir. We excel in “Getting Things Done”; executing tall asks, with tight turnaround times while maintaining the highest level of professionalism.


Core Responsibilities
  • A Workplace Operations Analyst can expect to support day to day workplace operations in our New York and Washington, DC offices, with the main focus being on New York.
  • Establish, improve and manage our onsite facilities and vendors (eg day to day engagement, provide directives to vendors that align with our program’s quality and process improvements goals, equipment maintenance portfolio management).
  • Assist and manage Food and Beverage partners (i.e. daily audits, delivery account setups, vendor communications, etc.).
  • Manage and coordinate both customer facing onsite events and internal events.
  • Independently manage day to day operations locally, as well as special projects simultaneously (with varying project size and scope) coordinating alongside our cross-functional teams.
  • Oversight and planning of team seating relocations including change management and stakeholder meetings.
  • Identify vendor inefficiencies and build solutions to scale that are transferable from one location to another.
  • Tactfully manage the execution and delegation of urgent and time-sensitive business requests.


What We Value
  • Attention to detail with a discerning eye for excellence.
  • Excellent communication, interpersonal, organizational, analytical and problem-solving skills. A focus on effective teamwork, with the capability to thrive in an autonomous environment.
  • Project Management abilities including planning, timeline tracking, implementation and communication across teams. Ability to prioritize and execute against several competing tasks and projects.
  • Willingness and ability to be on-call to address critical incidents as and when they arise. #gowhereyoureneededmost


What We Require
  • 2+ years prior experience in workplace, food & beverage/hospitality, budget management, vendor oversight and/or stakeholder management.
  • Willingness to travel between our New York and DC offices on a monthly basis.


Salary


The estimated salary range for this position is estimated to be $68,000 - $90,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.


Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.


Benefits


•  Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance

•  Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance

•  Commuter benefits

•  Take what you need paid time off, not accrual based

•  2 weeks paid time off built into the end of each year (subject to team and business needs)

•  10 paid holidays throughout the calendar year

•  Supportive leave of absence program including time off for military service and medical events

•  Paid leave for new parents and subsidized back-up care for all parents

•  Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation

•  Stipend to help with expenses that come with a new child

•  Employees can enroll in Palantir’s 401k plan


Life at Palantir


We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.


In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.


If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

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Average salary estimate

$79000 / YEARLY (est.)
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$68000K
$90000K

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What You Should Know About Workplace Operations Analyst, Palantir Technologies

At Palantir, we’re seeking a dynamic Workplace Operations Analyst to join our innovative team in New York, NY. As a valued member of our Workplace Operations Team, you'll play a pivotal role in enhancing the office experience for all our employees. Your day-to-day responsibilities will include managing essential on-site operations in both our New York and Washington, DC offices, all while maintaining our high standards of professionalism and efficiency. Imagine collaborating with various vendors, coordinating food and beverage services, planning engaging events, and tackling special projects that require your keen organizational skills. You're not just fulfilling tasks; you're fostering a productive and welcoming work environment that enables your colleagues to thrive. Your ability to plan seating relocations and streamline vendor services will greatly impact the overall workplace atmosphere. At Palantir, we believe in empowering our employees, and as a Workplace Operations Analyst, you will be at the forefront of making that vision a reality. We are looking for someone with a strong attention to detail and excellent communication capabilities, as teamwork and autonomous work are both important in this role. If you have over two years of experience in workplace operations and have a knack for effective problem-solving, we’d love to hear from you. Join us, and let’s make a positive difference together!

Frequently Asked Questions (FAQs) for Workplace Operations Analyst Role at Palantir Technologies
What responsibilities does a Workplace Operations Analyst have at Palantir?

As a Workplace Operations Analyst at Palantir, your key responsibilities include managing daily office operations in New York and DC, coordinating vendor engagements, overseeing food and beverage services, and planning both employee and customer-facing events. You will also handle special projects that can range in size and scope, ensuring smooth communication and execution across teams.

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What qualifications do I need to apply for the Workplace Operations Analyst position at Palantir?

To qualify for the Workplace Operations Analyst role at Palantir, you should have at least 2 years of prior experience in workplace operations, vendor management, or hospitality. Strong communication, organizational skills, and the ability to manage multiple competing tasks effectively are essential for success in this role.

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What is the work environment like for a Workplace Operations Analyst at Palantir?

The work environment for a Workplace Operations Analyst at Palantir is dynamic and collaborative, balancing team interactions and independent responsibilities. We encourage in-person work to foster creativity and connection, and you will have opportunities to engage with cross-functional teams regularly.

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Does Palantir offer opportunities for professional growth for Workplace Operations Analysts?

Yes, Palantir is committed to the individual growth of its employees, including Workplace Operations Analysts. We celebrate each person's strengths and skills while providing various pathways for professional development, aligning personal goals with the company's mission.

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What benefits can I expect as a Workplace Operations Analyst at Palantir?

As a Workplace Operations Analyst at Palantir, you can expect a robust benefits package, including medical, dental, and vision insurance, generous paid time off, a 401k plan, and support for new parents. We are dedicated to promoting overall wellness and continuously improving our employee offerings.

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Common Interview Questions for Workplace Operations Analyst
Can you describe a time when you successfully managed multiple priorities as a Workplace Operations Analyst?

When answering this question, provide a specific example where you demonstrated your ability to prioritize tasks effectively. Highlight your organization skills, the tools you used to manage your workload, and the positive outcome that resulted from your management.

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How do you ensure effective communication with vendors and team members in your role?

Discuss your strategies for maintaining clear communication with vendors and your team members. Examples could include regular check-ins, using project management tools to track progress, and establishing open lines for feedback and inquiries.

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What experience do you have in managing food and beverage services or events?

Share specific experiences where you successfully managed food and beverage partners or planned events. Highlight the challenges you faced and how you navigated them to create successful outcomes, demonstrating your attention to detail.

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What metrics do you think are important when evaluating workplace operations effectiveness?

Mention key performance indicators relevant to workplace operations, such as employee satisfaction ratings, event success metrics, and vendor efficiency. Explain why these metrics are critical for improving overall operations.

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How would you handle an urgent and time-sensitive request from a senior staff member?

Explain your approach to prioritizing urgent requests. Emphasize your ability to stay calm under pressure, outline your steps for efficiently addressing the request, and highlight successful outcomes from similar experiences.

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What tools do you use for project management in workplace operations?

Talk about specific tools that aid in your project management efforts, whether they’re software platforms, spreadsheets, or communication apps. Emphasize how these tools help you stay organized and on track with your responsibilities.

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Can you provide an example of a vendor negotiation that you have successfully managed?

Offer a detailed account of negotiations you participated in, focusing on your approach, key considerations you had, and the successful result of your negotiation process.

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How do you adapt your strategies to improve vendor relationships?

Discuss the proactive steps you take to enhance vendor relationships, such as regular feedback sessions, shared goals alignments, or developing long-term partnerships that support your operational objectives.

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What is your experience with managing office relocations or seating arrangements?

Provide insights into your experience with office relocations or managing seating arrangements, focusing on your methods for coordinating logistics, engaging stakeholders, and ensuring minimal disruption during the transition.

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How would you foster a collaborative environment in your role?

Speak about tactics you would implement to promote collaboration among employees, such as team-building activities, open communication practices, or creating spaces that encourage teamwork and idea sharing.

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Palantir (NYSE: PLTR) helps major institutions solve critical problems using data integration and analysis software. From disaster relief to safer cars, Palantir enhances the capabilities of its partners in various sectors.

129 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Startup Mindset
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Learning & Development
Work Visa Sponsorship
401K Matching
Equity
Performance Bonus
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 12, 2025

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