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Channel Systems Engineer 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

As a Palo Alto Networks GSI Systems Engineer for the Americas, you will be responsible for helping to drive go-to-market (GTM) development and outcomes with Palo Alto Networks’ most strategic and impactful GSI partners (e.g. Wipro, Accenture, IBM).

Your Impact

  • As a member of our Global Palo Alto Networks GSI team, our SE will develop a localized technical partner plan that sets the table for how we will interlock our global and regional partner plan priorities and partner enablement objectives
  • You will align with the Palo Alto Network regional Alliance Business Managers, SE’s and Account Sales teams to drive partner awareness and enablement around joint solution offerings, sales plays and GTM campaigns where technical evangelism is required
  • The SE will be part of the wider Palo Alto Networks SE community, providing support and access to deep technical training and enablement programs
  • This role will encompass a wide range of activities including, establishing technical relationships, building partner awareness, preference and competency for Palo Alto Networks across technical partner personas
  • In this role, you will help drive  Palo Alto Networks Next Generation security platform & technology solutions adoption, deliver ad-hoc training, replicate best practices and demonstrate Palo Alto Networks products to partner technical personas and augment technical account team leads as and when it will help us establish a beach-head win for the Alliance
  • In this role, you will deliver and promote enablement pathways to the partner that will ultimately enable them to establish Palo Alto Networks product, sales and implementation competencies
  • You will also be expected to coordinate within the regional Channel SE organization, our Partner Program and Enablement Teams to resource specific regional partner meetings or activities, where local resources are required
  • The ideal candidate will have prior experience of working across security domains, including network infrastructure, end point and cloud, within a large, strategic partner community

Qualifications

Your Experience

  • BS CS or equivalent or equivalent military experience and 8+ years of experience as an SE, Channel SE or solutions architecture
  • Experience selling, demonstrating, installing and troubleshooting network infrastructure security products
  • Self-motivated, able to work alone and maintain focus but also work as part of a team
  • Strong communication (written and verbal) and presentation skills, both internally and externally
  • Strong problem-solving skills, ability to analyze complex problems and use a systematic approach to gain quick resolution, often under time demands
  • Ability to understand business outcomes and lead technical discussions
  • Superb organizational skills
  • "Whatever it takes" attitude and motivation
  • Experience of service based offering development, potentially as part of a Global Systems Integrator (SI/GSI), Managed Security Service partner (MSSP) or Consulting firm
  • Experience working with Channel partners and understanding of a channel centric go to market approach
  • Experience from companies in the enterprise networking security industry

Additional Information

The Team

Our Palo Alto Networks Systems Integrator GTM Partner team is a  group of hand-selected individuals that are focused on driving our technical relationship across GSIs. This focused and experienced team works directly with the GSIs, as well as internally and externally key stakeholders and constituents to operationalize and achieve our desired business plan outcomes.  This role will be critical to ensuring we execute on time and on plan.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000/yr to $273,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Channel Systems Engineer 2, Palo Alto Networks

As a Channel Systems Engineer 2 at Palo Alto Networks in Raleigh, NC, you'll play a pivotal role in shaping the future of cybersecurity. Your mission? To drive go-to-market strategies and outcomes alongside our most strategic global system integrator partners, such as Wipro, Accenture, and IBM. This isn't just about meeting targets; it's about fostering technical relationships and enhancing partner competencies through engaging training sessions and technical evangelism. You’ll collaborate closely with regional Alliance Business Managers and Sales teams, ensuring our partners are equipped with the knowledge and tools they need to succeed. With a focus on establishing Palo Alto Networks' Next Generation security platform, your role will involve delivering tailored training and demonstrating our cutting-edge products. We're looking for someone who thrives in a collaborative environment but can also drive initiatives independently. Your background in security domains, coupled with strong communication skills and a 'whatever it takes' attitude, will be key as you navigate this exciting position. Here, you’re not just another employee; at Palo Alto Networks, you’ll be part of a community dedicated to making the digital world a safer place. Ready to step into a role where innovation meets teamwork? Join us in our mission!

Frequently Asked Questions (FAQs) for Channel Systems Engineer 2 Role at Palo Alto Networks
What are the main responsibilities of a Channel Systems Engineer 2 at Palo Alto Networks?

A Channel Systems Engineer 2 at Palo Alto Networks is tasked with driving go-to-market (GTM) development and outcomes with strategic global system integrators. This role involves creating a localized technical partner plan, collaborating with Alliance Managers, and leading training sessions to boost partner awareness around joint solution offerings and sales plays. The SE will establish technical relationships, develop partner competencies, and support regional Channel SE organizations in various meetings or activities.

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What qualifications are needed for the Channel Systems Engineer 2 role at Palo Alto Networks?

To qualify for the Channel Systems Engineer 2 position at Palo Alto Networks, candidates should have a BS in Computer Science or equivalent experience, along with 8+ years in a related role like SE or Channel SE. Prior experience with network security products, strong communication abilities, and organizational skills are essential. A background working with channel partners and an understanding of a channel-centric go-to-market strategy will also enhance your suitability for the role.

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How does the Channel Systems Engineer 2 contribute to Palo Alto Networks' mission?

The Channel Systems Engineer 2 contributes to Palo Alto Networks’ mission of protecting the digital way of life by fostering strong partnerships with global system integrators, driving the adoption of next-generation security solutions, and delivering training to enhance technical competencies. This role is critical in executing strategies that ensure partners can effectively advocate for and implement Palo Alto Networks’ cybersecurity products.

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What skills are essential for success as a Channel Systems Engineer 2 at Palo Alto Networks?

Successful Channel Systems Engineers 2 at Palo Alto Networks possess strong problem-solving skills, excellent written and verbal communication abilities, and superb organizational skills. A self-motivated mindset that allows you to work independently while thriving in a team setting is crucial. Additionally, having a robust understanding of service-based offerings and experience in the enterprise networking security industry can greatly enhance your impact in this role.

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What are the career development opportunities for a Channel Systems Engineer 2 at Palo Alto Networks?

At Palo Alto Networks, a Channel Systems Engineer 2 can look forward to numerous career development opportunities, including personalized learning paths, access to deep technical training, and involvement in key strategic initiatives. The company values ongoing learning and provides various resources that allow employees to grow their skills, enhance their careers, and contribute significantly to the cybersecurity landscape.

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Common Interview Questions for Channel Systems Engineer 2
Can you describe your experience with network infrastructure security products?

When answering this question, focus on specific products you’ve worked with, including how you sold, demonstrated, or provided support for them. Share any relevant metrics or outcomes that resulted from your efforts, underscoring your ability to drive awareness and technical competency in partners.

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How do you prioritize your work when managing multiple partners and projects?

Discuss your personal organization system and tools you use to keep track of projects. Highlight your ability to assess urgency and importance, managing your time effectively to ensure all partners receive the attention they need, while also meeting overall team goals.

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Describe a successful collaboration you had with a partner to enhance technical competencies.

Here’s a great opportunity to showcase your teamwork skills! Provide a specific example, detailing the context, your role in the collaboration, and the impact it had on partner knowledge and competency. Use measurable outcomes to emphasize success.

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What approach do you take when training partners on new cybersecurity solutions?

Outline your training strategy, taking into account different learning styles. Discuss methods you find effective, such as hands-on demonstrations, case studies, or interactive workshops, ensuring that you engage with the partners and reinforce their learning.

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Can you explain a technical issue you encountered and how you resolved it?

This is an opportunity to demonstrate your problem-solving abilities. Provide a clear, step-by-step recounting of the issue, your analysis, the resolution process, and the outcome. Highlight the skills applied and what you learned from the experience.

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How do you stay updated on the latest trends in cybersecurity?

Mention specific resources you utilize, such as industry publications, webinars, networking events, and online courses. Emphasize your commitment to lifelong learning in the rapidly evolving field of cybersecurity, ensuring you're equipped to support partners effectively.

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What strategy would you use to establish rapport with new channel partners?

Discuss your networking skills, initial engagement techniques, and methods for building trust. You could mention the significance of active listening and understanding partners' needs to tailor your support effectively, fostering a collaborative relationship from the start.

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What does a successful technical relationship with a partner look like to you?

Articulate the elements of a successful relationship, such as consistent communication, shared goals, mutual respect, and ongoing training initiatives. Use examples from your past experiences to illustrate how these elements contribute to achieving common objectives.

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Describe a time when you had to adapt your communication style to fit a partner's needs.

Share a specific instance where recognizing the partner’s style or background led you to adjust your approach for better understanding, whether that be simplifying technical jargon or providing more detailed explanations. This reflects your flexibility and focus on effective communication.

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How would you measure success in your role as a Channel Systems Engineer 2?

Discuss the key performance indicators (KPIs) you would track, such as partner satisfaction, technical competency growth, and sales outcomes. Emphasize the importance of aligning these KPIs with the broader goals of Palo Alto Networks to ensure your efforts drive impactful results.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
January 3, 2025

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