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Community Ambassador - Tampa Bay Area

About Bright Harbor:

Bright Harbor is the only disaster recovery service that offers expert support alongside innovative digital tools to simplify and accelerate the recovery process. Our mission is to make disaster recovery faster, simpler, and more affordable, empowering individuals and communities to rebuild with ease and confidence.

Position Overview:

We’re seeking a highly motivated, sales-oriented Community Ambassador in Tampa to join our team on a part-time basis. As a Community Ambassador, you’ll be at the forefront of engaging with the community to drive awareness and adoption of our disaster recovery services. This role requires someone with strong outreach and sales skills who thrives on direct engagement and enjoys initiating conversations that lead to meaningful connections.

Your day-to-day will include activities like canvassing, cold outreach (door knocking and flyering), and building relationships with local nonprofit partners. You’ll also identify opportunities to position Bright Harbor as the go-to resource for disaster recovery by attending community events, sourcing leads, and working collaboratively to ensure our messaging resonates.

This role is ideal for someone with a knack for connecting with people, experience in outbound sales or community outreach, and a passion for helping communities rebuild.

Temporary Contract:

This role will be up to 30 hours a week for 2 months, with the potential for an extension depending on community needs. You must be available to work at least 20 hours per week and have the flexibility to work evenings or weekends as necessary.

Key Responsibilities:

  • Community Outreach and Sales: Proactively engage with community members through canvassing, door knocking, and distributing flyers. Use your communication and persuasion skills to educate people about Bright Harbor’s services and inspire them to take action.

  • Lead Generation and Follow-Up: Identify opportunities and generate leads for Bright Harbor’s services through outbound outreach. Maintain accurate records of outreach efforts and follow up to build long-term trust and engagement.

  • Event Representation: Attend and represent Bright Harbor at local community events, building relationships, presenting our services, and generating interest.

  • Partnership Development: Source and establish connections with local nonprofit partners, coordinating outreach efforts to amplify our presence and messaging in the community.

  • Brand Awareness: Ensure Bright Harbor’s brand and messaging are visible in the community by posting signs, attending events, and identifying additional opportunities for exposure.

  • Resource Matching: Identify and share opportunities for free services, such as debris removal, local grants, and other resources, to support clients in their recovery journey.

  • Community Insights: Gather feedback from community interactions to help Bright Harbor better understand local needs and refine our services.

  • Needs Assessment & Triage: Conduct initial assessments with community members to understand their recovery needs and provide recommendations for next steps.

Qualifications:

  • Sales-Oriented: You thrive on outbound outreach and have experience in canvassing, cold calling, or community-based sales. You’re comfortable starting conversations and persuading others to engage with services that benefit them.

  • Deeply Passionate: You care about making a difference in your community and are driven to support individuals, families, and businesses as they rebuild and recover.

  • High Integrity: Trustworthiness and honesty are essential. You prioritize the best interests of the community in everything you do.

  • Local Insight: You have a strong connection to the local community and understand its organizations, leaders, and dynamics.

  • Community Engagement Experience: Experience in outreach, canvassing, or social services is a plus, as is any work where you’ve helped others navigate local resources.

  • Approachable and Trustworthy: You’re empathetic and able to quickly build trust and rapport with community members and partners, making them feel supported.

  • Clear Communicator: Excellent verbal communication and active listening skills allow you to connect with people, offer solutions, and inspire action.

  • Results-Oriented: You’re a self-starter who thrives on achieving goals, whether it’s generating leads, building relationships, or finding solutions for community members.

  • Dependable and Organized: Strong organizational skills and a commitment to follow-through make you reliable in all aspects of your work.

  • Flexible Availability: You’re available for community events, outreach, and meetings, even during evenings or weekends when needed.

Why Join Bright Harbor?

  • Community Focused: Be part of a company working to address your communities most critical issue, recovering from a natural disaster.

  • Impactful Work: Join a mission-driven team that’s making a tangible difference in people’s lives.

  • Performance Culture: Be part of a world-class team with a strong culture that values performance, integrity, and creativity.

What You Should Know About Community Ambassador - Tampa Bay Area, Bright Harbor

At Bright Harbor, we're on a mission to revolutionize disaster recovery, and we’re excited to invite a passionate Community Ambassador to join our Tampa Bay Area team! This part-time role is perfect for a proactive people-person who thrives on making connections and engaging the community. Your day-to-day will involve exciting outreach initiatives, including canvassing, cold outreach, and participating in local events. You’ll play a crucial role in building awareness about our innovative services and making sure that our message resonates with the community. If you have a knack for starting conversations and the heart to help individuals and families rebuild after a disaster, this job might be just what you’re looking for! You'll collaborate with local nonprofit partners and identify opportunities to elevate Bright Harbor’s presence and brand visibility. With flexible hours and a focus on impactful work, you’ll be a trusted resource in the community. Join us for a temporary contract of up to 30 hours a week for 2 months, with potential for extension. If you’re community-oriented, have sales experience, and are excited to make a real difference in people’s lives, we would love to hear from you!

Frequently Asked Questions (FAQs) for Community Ambassador - Tampa Bay Area Role at Bright Harbor
What are the primary responsibilities of a Community Ambassador at Bright Harbor?

As a Community Ambassador for Bright Harbor, your main focus will be on community outreach and sales. This means engaging with residents through canvassing and cold outreach methods, educating them about our disaster recovery services, and inspiring action. Additionally, you’ll generate leads, attend local events, foster partnerships with nonprofits, and represent Bright Harbor in the community to enhance brand awareness.

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What qualifications are essential for the Community Ambassador role at Bright Harbor?

The ideal candidate for the Community Ambassador role at Bright Harbor should possess strong outreach and sales skills, with experience in canvassing, cold calling, or community engagement. A deep passion for helping others and the ability to build trust and rapport within the community are also vital. Organizational skills, clear communication, and flexibility with availability are important for success in this role.

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How does Bright Harbor support its Community Ambassadors?

At Bright Harbor, we’re committed to providing resources and support to our Community Ambassadors. You will have access to training that enhances your outreach and communication skills, alongside tools that simplify your engagement with the community. Our team fosters a collaborative environment where you can share insights and utilize your local knowledge to drive awareness of our services effectively.

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What type of experience is beneficial for a Community Ambassador at Bright Harbor?

Experience in community outreach, canvassing, or sales is highly beneficial for the Community Ambassador role at Bright Harbor. Previous work in social services or any role involving direct interaction with community members can give you an edge. Familiarity with local organizations and a deep connection to the community can significantly enhance your effectiveness in this position.

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What is the work schedule for the Community Ambassador position at Bright Harbor?

As a Community Ambassador at Bright Harbor, you will be required to work up to 30 hours a week for a duration of 2 months, with the possibility of extension based on community needs. There is a flexible scheduling arrangement, but you should be available for at least 20 hours weekly, including evenings and weekends as necessary for community events and outreach efforts.

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Common Interview Questions for Community Ambassador - Tampa Bay Area
What motivates you to work as a Community Ambassador for Bright Harbor?

In answering this question, emphasize your passion for community engagement and disaster recovery. Discuss specific experiences that have inspired you to help others and how Bright Harbor’s mission aligns with your values.

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How would you approach a community member who is initially resistant to our services?

Here, showcase your ability to empathize and connect with people. Discuss strategies such as active listening, building trust, and communicating the value of Bright Harbor's services in a respectful and understanding manner.

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Can you describe your experience with community outreach or sales?

Be detailed about your past roles related to outreach or sales. Share specific scenarios where you successfully engaged individuals and the impact it had, tying it back to how such experiences prepare you for the Community Ambassador role at Bright Harbor.

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What strategies would you use to generate leads for Bright Harbor's services?

Discuss innovative methods, such as leveraging social media, attending community events, and networking with local organizations. Highlight your creativity and proactive approach to lead generation that aligns with Bright Harbor's mission.

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How do you plan to build long-term relationships with community members and organizations?

Explain your approach to relationship management, emphasizing communication, follow-up strategies, and the importance of trust and reliability in fostering lasting connections as a Community Ambassador.

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What are your thoughts on collaborating with local nonprofits?

Express your enthusiasm for partnerships and articulate how working with local nonprofits can enhance outreach efforts. Discuss previous experiences if applicable, focusing on the benefits of a unified community approach.

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How would you handle a situation where you receive negative feedback from a community member?

Demonstrate your ability to handle criticism gracefully. Discuss your approach to active listening, understanding the concern, and how you would follow up to address the issues while representing Bright Harbor positively.

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In what ways can you ensure that Bright Harbor's brand remains visible in the community?

Share your ideas for promoting brand visibility, such as participating in community events, using signage, and establishing partnerships. Emphasize your understanding of tactical engagement that increases awareness of Bright Harbor.

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Describe a time when you had to persuade someone to take action. What approach did you use?

Use this question to narrate a specific incident where you successfully persuaded an individual or group. Highlight the importance of understanding their needs and tailoring your approach to achieve a positive outcome.

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How do you prioritize your tasks in outreach activities?

Illustrate your organizational skills and methods for prioritizing tasks. Discuss how you assess community needs, balance outreach efforts, and maintain accurate records to maximize efficiency and effectiveness.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 26, 2024

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