Rental Sales Agent - job 1 of 5

As a Rental Sales Agent at SIXT in Boulder, your primary responsibilities will include ensuring customer satisfaction through excellent face-to-face service, managing our premium vehicle fleet, and promoting additional rentals and upgrades tailored to customer preferences. You’ll also have the chance to maximize sales opportunities at every turn, turning potential interactions into delightful rental experiences.

To qualify for the Rental Sales Agent position at SIXT, you should possess excellent communication skills, a valid US driver's license with a clean driving record, and a service-oriented mindset. Experience in sales, customer service, or tourism fields is highly beneficial, as is being flexible to work various shifts, including weekends and holidays.

While previous sales experience is not strictly mandatory for the Rental Sales Agent position at SIXT, it is certainly advantageous. If you have a natural sales talent and enjoy direct customer engagement, your passion and enthusiasm will shine through, setting you up for success in this role.

At SIXT, training will be provided to equip you with in-depth knowledge of our vehicle lineup, effective sales techniques, and customer service best practices. You'll learn all about our products and the rental process, ensuring you’re well-prepared to assist customers and excel in your role.

As a Rental Sales Agent at SIXT, you'll benefit from a comprehensive package that includes healthcare coverage, paid time off, an employee assistance program, performance-based bonuses, exclusive employee rental rates, and uniforms with weekly dry cleaning. These offerings are designed to support both your personal and professional well-being.

Handling difficult customers requires patience and strong communication skills. I would listen actively to their concerns, empathize with their situation, and offer practical solutions that align with SIXT's policies while ensuring they feel valued.

Sure! In my last position, I exceeded my sales target by implementing personalized upselling techniques that catered to customer needs, ultimately increasing my sales volume. I believe understanding the customer’s perspective is key to reaching and exceeding goals.

I find that asking open-ended questions helps uncover customers' needs. By presenting options that enhance their rental experience, such as insurance or upgraded vehicles tailored to their plans, I'm able to effectively promote additional services.

I’m highly motivated by the satisfaction of meeting and exceeding customer expectations. Achieving sales goals and earning bonuses keeps me driven, but seeing customers happy with my recommendations is what truly inspires me.

I prioritize tasks based on urgency and use tools like checklists and scheduling systems. By keeping track of each interaction, I can ensure timely follow-ups and a smooth rental process for all customers.

Building rapport starts with a friendly greeting and maintaining eye contact. I engage customers by showing genuine interest in their needs, which helps create a strong connection from the outset.

Collaboration is key in a sales setting. In previous roles, I frequently coordinated with team members to share insights, strategize on customer interactions, and support one another, which ultimately led to increased sales and team morale.

SIXT stands out with its focus on premium customer service and a diverse fleet of vehicles. The commitment to innovation and strong brand values aligns with my passion for providing exceptional experiences, making it an ideal choice for customers.

I gauge customer satisfaction through direct feedback during the rental experience and by conducting follow-up surveys. Understanding their perspective helps me identify areas for improvement and ensure a positive experience.

I am excited about working at SIXT because of its reputation for exceptional service and commitment to employee development. The opportunity to work with a premium fleet and help customers with their mobility needs aligns perfectly with my career goals.