Customer Service Manager
Job description
We are looking for a Customer Service Manager who is passionate about delivering exceptional customer experiences. As a key member of our management team, you will be responsible for ensuring that our customers receive the highest level of service and satisfaction.
Key Responsibilities:
• Serve as a role-model and lead the team by providing outstanding leadership and guidance.
• Ensure that team members are providing great customer service by coaching and counseling them on how to meet and exceed customer expectations.
• Maintain a safe, secure, and healthy environment by following all safety and sanitation standards and procedures.
Our ideal candidate will have at least 1-2 years of hospitality experience, with excellent organization, customer service, and time management skills. They will also possess a proven track record of leadership, passion, energy, and a positive attitude.
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