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Head of Sales - B2C (FR & EN Fluent)

Wait a minute. 

Are you inspired in being a key player in building a massive EdTech company that will empower millions of people?

Do you have international ambition? 

Do you love scaling companies & finding new revenue streams?

Do you desire to put that thrive of excellence at the service of selling meaningful products that really change lives?

Deep inside you are looking for a new adventure with… 

  • 🗽 Freedom: feeling free to work remotely or hybrid and being trusted to deliver

  • 🔥 Ambition: growing up surrounded by smart colleagues driven to create an iconic brand like Nike big 

  • 😍 Impact: contributing to transform people lives at scale and feel your own impact in the company

Do you believe you are more than just a driven Head of Sales but you also:

  • Are a strong leader who can attract and inspire great talents

  • Have an analytical & data driven mindset

  • Are really strong in terms of influence & strategy

You also happen to want to use your experience as an awesome B2C Head of Sales to contribute to impacting the lives of thousands of people?

Then, you have found the next adventure that will fulfill you!

This is a full-time position, carried out from our beautiful offices in Dubaï, Lisbon or from the comfort of your couch! French and English fluency is required.

YOUR MISSION 🚀 

-------------------------------

🎯 Your main goal will be to create a revenue generating machine and take us from €10M to €50M revenue

Our sources of inspiration are Apple, Nike, Disney for their obsession of excelling and having a worldwide impact. You will be playing a pivotal role in making Paradox play at that level and becoming an iconic brand.

To do so, here are your 5 main responsibilities : 

1I Contribute to Business Forecasting and define and execute a winning Sales Strategy

  • Collaborate with cross-functional teams (Marketing, Product, and Operations) to align sales strategies with overall business goals and market opportunities.

  • Analyze market trends, customer insights, and competitive landscape to identify key growth areas and refine go-to-market approaches.

  • Develop, manage, and optimize sales processes and funnels, ensuring scalability and efficiency in customer acquisition and retention efforts.

  • Set and monitor OKR to track the success of sales initiatives, adjusting tactics to meet revenue and growth targets. 

  • Leverage data-driven insights to forecast sales outcomes accurately, ensuring alignment with financial and operational planning.

2 I Attract, find and hire great talents & Lead your Sales Dream team to Excellence & Performance

  • Build a recruiting agency within Paradox and source talents in your own network.

  • Be proactive to create a machine to attract talents.

  • Engineer the “Sales Hiring Formula”: Uncover the characteristics of successful sales and marketers for our product portfolio.

  • Develop sales targets, objectives & incentives for each team member.

  • Accountable for achieving and exceeding the business’s sales targets, generating targeted revenue, and controlling sales expenses.

  • Define the right Commission structure for the team.

  • Ensure the CRM is properly filled with the right amount of information.

  • Create a culture of Performance & Feedback within the team while reinforcing our culture and values.

3I Drive Sales excellence by nailing personae, evolving the Sales pitch relentlessly and contributing to Sales Enablement material

  • Develop a deep understanding of target customer personas through market research, user data, and feedback, ensuring the sales approach resonates with diverse audience segments.

  • Continuously refine and optimize the sales pitch, tailoring it to different customer personas to maximize engagement, conversion rates, and overall sales effectiveness.

  • Collaborate with Product, Marketing, and Customer Success teams to ensure that the sales pitch and messaging align with product offerings, customer pain points, and market positioning.

  • Create and maintain comprehensive Sales Enablement materials (e.g., pitch decks, case studies, product demos, objection-handling guides) to support the sales team in effectively communicating value propositions.

4I Foster feedback loops with Product and Marketing to develop game changing offers and initiatives

  • Establish regular communication channels between Sales, Product, and Marketing teams to share insights on customer needs, preferences, and pain points.

  • Collaborate with the Product team to provide actionable feedback on product features, usability, and customer demand, influencing product roadmap decisions.

  • Work closely with Marketing to align messaging, campaigns, and promotions based on real-time sales data and customer interactions, ensuring maximum impact in go-to-market strategies.

  • Gather and analyze feedback from the sales team on market trends and competitor offerings, delivering insights that help shape compelling, differentiated offers.

  • Participate in the creation of innovative offers and pricing strategies, combining input from Product and Marketing to attract new customers and improve retention rates.

  • Facilitate regular brainstorming and feedback sessions with cross-functional teams, promoting agility and responsiveness to market shifts and customer feedback.

5I Being accountable for Sales Ops & Rev Ops, streamline processes, ensuring alignment across sales, marketing, and finance functions.

  • Ensure accurate sales data management and reporting, leveraging CRM systems and analytics tools to track performance metrics, revenue forecasts, and pipeline health.

  • Optimize sales processes and workflows to improve efficiency, reduce friction in the buyer journey, and ensure scalability as the business grows.

  • Align sales strategies with overall revenue goals, ensuring consistency in forecasting, budgeting, and long-term planning.

  • Leverage RevOps insights to identify bottlenecks and opportunities in the revenue lifecycle, implementing data-driven improvements to enhance sales performance.

  • Implement and manage incentive programs, quotas, and compensation structures in collaboration with HR to drive engagement and ensure alignment with business objectives.

DO YOU RECOGNIZE YOURSELF? 😍

-------------------------------

Must Have

  • You have at least 5 years commercial experience in B2C with an extraordinary track record.

  • You have led teams of Sales but still loved to be handson

  • You are passionate about sales and influence, you love to constantly train yourself to improve your sales, influence and negotiation skills.

  • You excel in sales (especially the sales of high-ticket sales), you know when to speak, when to listen and guide customers through their decision-making process. 

  • You master and like modern tools and are comfortable with building processes.

Personality

  • You are charismatic, have a strong ethic and a profonde sense of humility.

  • You are obsessed by performance, having ambitious goals and giving everything to achieve them.

  • You love people deeply: You like to be interested in others and you know how to create a link very easily.

  • You are obsessed with excellence, you must always strive to do better.

  • You are organized and think out of the box.

Other Key Points : 

  • Cool under pressure

  • Drive & Problem Solver : you’re ambitious, you work hard because you love it, you own things and get them done. 

  • Growth over Ego : you are eager to learn, and receive hard feedback to grow. You let others speak and seek to understand their viewpoints. You are comfortable in conflict: at ease with defending your case with facts, until we find what’s right for the vision of the company (Jeff Bezos calls that  “Disagree & Commit”). 

  • Tech and product savviness

  • Growth and digital marketing have no secrets for you

Language

  • French: Native

  • English: Fluent English, you can hold a conversation on specific details with English-speaking colleagues.

Our chosen language for written communication is English.  Currently, 10% of the team is English-speaking, a % which will continue to grow.

TECHNICAL : 

  • Our CRM:  Hubspot 

IT MIGHT NOT BE FOR YOU 🙅‍♀️

-------------------------------

Let’s be clear, we are looking for someone who is not just Great, and for whom Paradox ambition isn’t just another cool project; but a true mission.

So if those personal interests : personal development / coaching / professional growth / education / edtech / teaching / edutainment are not things you REALLY love, let’s forget it!

Let’s forget about iit also if,

  • You don’t like to be challenged and grow in your job

  • You don't like receiving or giving tough feedbacks

  • You don’t question the status quo: the process are there for a reason, we have always done it this way

  • You like to have very specific & fixed tasks assigned to you. Be told what to do and how to do it.

  • Your only driver is joining a full-remote company: yes, our company culture is cool, but we want people to care about our mission, products, and their job!



🤩 JOIN US IF YOU CRAVE

-------------------------------

Growth & Ambition 🚀


🏅 We hire only the best, it’s exhilarating to be surrounded by A-players who strive to perform whilst being in a good mood. You'll be working with some of the best minds. We understand that "A" people attract "A" people.

🏋️‍♀️ No more bosses, but ongoing conversations to support your professional development.

⚡️ Being part of an ambitious company with a lot of growth opportunities

Impact & Meaning 🔥

🦄 Playing a crucial role in the development of a company whose content and products are enjoyed by millions of people
🤩 Waking up in the morning knowing you are making a difference: we receive messages every day from clients who have successfully lost weight, quit smoking, reach a mile stone in their business, built better relationships, and made positive changes in their lives.

But that’s not all, we believe that driven people deserve…

Freedom & Well Being 🗽☀️

😎 A company culture based on autonomy & accountability
🗽 Flexible working hours
🌎 A remote culture from day one with the freedom to work from wherever you want
🏤 Magnificent offices in Dubai and Lisbon: you’re at home worldwide
⌨️ Standing desks paid by the company, if you live far from our offices
💻 Macbook: to be the most efficient in your work
🏀 350€ per year paid by the company to take care of yourself (for your gym, or dance class or whatever make you feel great)
📚 150€ per year paid by the company to boost your knowledge (books, education): we are passionate about learning and want to support your growth)
🤝 1:1 coachings: a Paradox coach supporting you personally or professionally to live your best life
✈️ Team buildings

* those benefits are only for full-time employees

HIRING PROCESS 📃

-------------------------------

That job description resonated with you?

Here is your tailor made hiring process

📃 A 6 to 8 minutes application survey (with a short video assignment) 

📃 A 15/20 minutes what’s app call with Chloé, our Talent Manager, to tell you more about the challenge and see if it fits with your experience and expectations,

💻 A video call with Chloé to do a deep dive into your career path and your ambition,

💻 A video call with Quentin, the Hiring Manager & Timy the Culture Coach to dive deeper into your technical skills, see how we can match your desires with our needs and for you both to understand how you could fit in Paradox’s social media team.

💻A Case Study, you will present to David our founder & CEO so we can learn more about your vision and understand if we can write the success story together.

💼 Reference check to get in-depth insights about how you work in different environments, make your onboarding easier, and give everybody on the team the insurance to be surrounded by A-Players.

🫵🚀 Welcome aboard!

About our hiring process

Our recruitment process is tailored to do our best to avoid that you or us realize that we’re not a perfect fit. Every step serves a purpose and will allow us to get to know you better as much as it’ll help you understand more where you’ll be stepping in.

We also want you to have time to ask all of your questions regarding the mission, the long-term vision of your team and the company, our values, with the relevant interlocutor in front of you.




But maybe YOU WONDER WHAT’S OUR STORY ? 😉

-------------------------------

At Paradox, we are convinced that people do not want “just a job” anymore.

We are all craving to have an impact through our professional journey. Some want to start their own venture, some want to become an intrapreneur in their current organization, some others just want their day-to-day tasks to have more meaning.

🎯 PARADOX HAS ONE GOAL: TO EMPOWER PEOPLE AND ORGANIZATIONS TO LIVE THEIR TRUE AMBITIONS.

But where do we start?

If you have an interest in personal development, you probably already know that:

  • Making things happen is a real struggle when you don’t know what truly inspires you and how to get there ;

  • Available resources are either boring 😴 or full of crazy unsubstantiated theories 🤪.

It needs to change, and we’re here to make it happen!

⭐️ OUR AMBITION IS TO MAKE SUCCESS THE ONLY POSSIBLE OUTCOME FOR OUR CLIENTS (WHATEVER SUCCESS MEANS FOR THEM), BY CRAFTING INNOVATIVE & CAPTIVATING BREAKTHROUGH EXPERIENCES.

In other words, we want to make personal growth as entertaining as watching Netflix.

How, you might be wondering?

  • We travel the world and surround ourselves with top entrepreneurs (Richard Branson - Founder of Virgin, Marc Simoncini - Founder of Meeting, Fred Mazzella - Founder of BlablaCar), world athletes (Tony Parker - Hall of fame NBA Player, Frederick Bousquet - World record in 50m free swimming, Frank Leboeuf - WorldCup Footballer), and artists (Gad Elmaleh - Comedian, Franck Dubosc, Barry Osborne - Producer of Lord of the Rings and Matrix) ✊;

  • We reverse engineer their strategies for achieving success and fulfillment and lean on the latest researches about neurosciences ⚙️;

  • We deliver trainings & educational contents around Power Skills (critical thinking, productivity, leadership, public speaking, coaching, stress management, etc.), self-growth and performance, through a balanced set of e-learning programs, events and edutainment videos 💡.

From one well-known Founder to a team of +60 people today (and counting!), this approach has paid off and enabled us to exceed 2 million followers on social networks, and to have thousands of people attending our online events and training courses.

🔥 TOGETHER, WE ARE DRIVEN BY ONE DREAM:

  1. Helping 100 000 people achieve their dream and display their pictures on what we call the “100 000 dreams wall” ;

  2. Giving our clients access to constant personal growth by reinventing their learning experience ;

  3. Leverage AI and other technology to provide an outstanding customized experience to millions of people for them to transform their lives. 

And that’s where you come in. Join the Paradox Revolution !

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What You Should Know About Head of Sales - B2C (FR & EN Fluent), Paradox

Are you ready to take the reins as the Head of Sales for Paradox in Dubai? If you thrive on building impactful strategies and driving a team toward ambitious goals, then this is your opportunity! Here at Paradox, we’re not just about meeting targets; we're all about empowering millions through innovative EdTech solutions. Your primary mission will be to craft a revenue-generating engine that propels us from €10M to €50M. Imagine collaborating with brilliant minds across marketing, product, and operations to create a winning sales strategy. Your analytical mindset will serve you well as you dive deep into market trends, customer insights, and refine our go-to-market approaches. But it’s not just about the numbers; it's about the people. You'll need to attract, hire, and inspire a talented sales dream team, paving the way for performance excellence. You have the chance to develop a market-leading sales pitch and equip your team with the resources they need to shine. Plus, engaging with product and marketing to create groundbreaking offers will be key to your role. French and English fluency is a must, as effective communication will empower you to connect with our diverse clientele. If you’re passionate about sales and eager to make a meaningful impact, this is the adventure you’ve been waiting for at Paradox!

Frequently Asked Questions (FAQs) for Head of Sales - B2C (FR & EN Fluent) Role at Paradox
What are the main responsibilities of the Head of Sales at Paradox?

The Head of Sales at Paradox has several key responsibilities. You are expected to create a revenue-generating machine to elevate our business from €10M to €50M. This includes defining and executing winning sales strategies, collaborating with cross-functional teams, and continuously optimizing sales processes and funnels. Recruiting and inspiring top sales talent will also be critical, along with fostering communication between sales, product, and marketing teams to develop innovative offers.

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What qualifications are required for the Head of Sales position at Paradox?

To qualify for the Head of Sales role at Paradox, candidates should have at least 5 years of commercial experience in B2C sales, with a proven track record of success. Strong leadership skills, analytical thinking, and the ability to influence and strategize effectively are also essential. Fluency in both French and English is required to ensure seamless communication within the team and with our client base.

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How does the Head of Sales contribute to the growth of Paradox?

As the Head of Sales at Paradox, your contribution will be integral to the company's growth. You will analyze market trends, define robust sales strategies, and oversee the efficiency of the sales process. Your leadership will drive the team towards achieving ambitious sales targets, thus directly impacting Paradox's revenue and market presence. You’ll also engage in talent acquisition to ensure a high-performing sales team plays a vital role in the company's expansion.

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What type of work culture can the Head of Sales expect at Paradox?

The work culture at Paradox is centered on autonomy, accountability, and personal growth. As the Head of Sales, you will experience a collaborative environment where feedback is encouraged, and innovative thinking is valued. With a focus on creating an impactful brand, you will be surrounded by motivated, high-achieving colleagues who share the same ambition for excellence.

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What makes the Head of Sales role at Paradox unique?

The Head of Sales role at Paradox is unique due to its emphasis on impact and personal development. This position allows you to play a crucial role in a mission-driven company focused on transforming lives through EdTech. You’ll have the freedom to operate in a remote-friendly environment with access to valuable resources for your professional growth, all while driving significant change for clients worldwide.

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Common Interview Questions for Head of Sales - B2C (FR & EN Fluent)
How do you define a successful sales strategy as a Head of Sales?

A successful sales strategy can be defined by its alignment with overall business goals, its data-driven approach, and its adaptability to market changes. It's essential to analyze customer insights and trends to refine the strategy continually and ensure that it resonates with the audience you are targeting.

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Can you describe your approach to building a sales team?

Building a solid sales team involves understanding the characteristics of successful individuals in sales roles, creating a strong recruiting process, and fostering a culture of performance and feedback. I believe in leveraging my network and utilizing modern tools to attract top talent and ensure cohesion within the team.

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How do you stay motivated during challenging sales periods?

Staying motivated during challenging sales periods requires focusing on the bigger picture and celebrating small wins. I maintain a positive outlook, encourage my team by fostering open communication, and continuously adapt our strategies based on feedback and market analyses to overcome obstacles.

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What metrics do you consider most important for a sales team?

In a sales environment, I consider sales growth, customer acquisition costs, retention rates, and conversion rates to be critical metrics. Monitoring these allows me to assess the effectiveness of our strategies and identify areas for improvement. Additionally, tracking individual performance can provide valuable insights into team dynamics.

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How do you handle underperforming team members?

Handling underperforming team members requires a compassionate approach. I focus on understanding their challenges and providing support through coaching and feedback. Setting clear, achievable goals and consistently monitoring their progress is essential for fostering improvement.

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What sales tools and technologies do you use?

I utilize various sales tools, including CRM systems like Hubspot for tracking performance metrics, analytics tools for market research, and communication platforms for team collaboration. Leveraging technology streamlines our processes and enhances efficiency across the sales cycle.

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How important is cross-functional collaboration in your role?

Cross-functional collaboration is vital. Aligning with marketing, product, and customer success enables us to create cohesive strategies and ensures that our messaging resonates effectively with the audience. It also allows for feedback loops that can shape product offerings and enhance customer satisfaction.

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Describe a time when you successfully turned around a failing sales strategy.

In a previous role, we were facing stagnation in our sales targets. I conducted a thorough analysis, identified new customer personas, and revised our approach by tailoring our messaging to meet their specific needs. Refocusing our sales funnel and retraining the team led to a remarkable increase in conversions within a few months.

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How do you ensure sales targets align with overall business objectives?

I regularly collaborate with senior leadership to ensure that our sales targets align with the broader business objectives. This involves ongoing discussions about forecasts, market trends, and customer insights to guarantee our initiatives support the company's long-term vision.

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What do you think is the key to success in high-ticket sales?

Success in high-ticket sales hinges on building trust and establishing relationships with clients. Understanding their pain points, demonstrating value, and guiding them through decision-making can greatly enhance the conversion rate. The focus should always be on clarity and consistency in communication.

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