Dutch Speaking CS for Virtual Reality & Augmented Reality Department
Join Our Team as a Dutch Speaking Customer Support Specialist for Virtual Reality & Augmented Reality!
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support Specialist in our cutting-edge Virtual Reality & Augmented Reality Department! If you are enthusiastic about technology and have a knack for providing excellent customer service, this role is designed for you.
As a key member of our team, you will be the primary point of contact for Dutch-speaking clients, guiding them through their inquiries and providing support for our innovative VR & AR products. Your role will ensure that customers have a positive experience as they explore the exciting possibilities of virtual and augmented reality.
Your Responsibilities
- Deliver outstanding customer support to Dutch-speaking clients through various communication channels (phone, email, chat).
- Assist customers with questions regarding Virtual Reality & Augmented Reality products, features, and troubleshooting.
- Guide users through installation and setup, ensuring they have a seamless experience.
- Document customer interactions and feedback to enhance service delivery and product quality.
- Collaborate with the VR & AR development teams to communicate customer insights and assist in problem resolution.
- Stay up-to-date with industry trends and product knowledge to provide accurate support to customers.
- Fluency in Dutch and English is required; knowledge of additional languages is a plus. Please ensure that your nationality and native language is clearly stated in your application.
- Strong customer service skills and passion for technology.
- Excellent communication and interpersonal skills with an engaging and friendly attitude.
- Experience in customer support or technical support is preferred.
- Ability to troubleshoot technical issues effectively and help customers navigate challenges.
- Eager to learn about emerging technologies in the VR & AR sector.
- Willingness to work in a dynamic, fast-paced environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
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