German Speaking Customer Service for Online Travel & Tour Packages Department
Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a German-speaking Customer Service Representative to join the Online Travel & Tour Packages Department! If you have a passion for travel and love helping others plan their dream holidays, this is the perfect role for you. In this position, you will assist German-speaking customers with their inquiries regarding travel packages, reservations, and other travel-related services. Join our dedicated team and be part of an industry that makes travel dreams come true!
Your Responsibilities
- Provide outstanding customer service to German-speaking clients through phone, email, and chat.
- Assist customers in booking travel packages and addressing any inquiries or issues.
- Maintain a positive and professional demeanor throughout all interactions.
- Document customer interactions accurately to enhance service quality.
- Collaborate with team members to achieve departmental performance goals.
- Participate in training to stay informed about travel products and services.
- Fluency in German (both written and spoken) is essential.
- A strong passion for travel and customer service.
- Previous experience in customer service or travel industry is a plus, but not required.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Enthusiasm for learning and growing within a vibrant team.
- Flexibility to work in a dynamic and fast-paced environment.
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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