German Speaking Customer Support for Subscription-Based Services Department - job 1 of 3
🌟 Join Our Subscription-Based Services Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a German Speaking Customer Support representative for our Subscription-Based Services Department. If you are fluent in German and passionate about providing exceptional service in this dynamic sector, we want to hear from you!
In this essential role, you will assist German-speaking customers with inquiries regarding their subscriptions, ensuring they have a positive and seamless experience. Be part of a modern and innovative team dedicated to enhancing customer satisfaction while developing your skills in a supportive environment. If you're ready to take on a rewarding challenge, apply today!
Your Responsibilities
- Deliver top-notch customer support to German-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to their subscription services, providing timely and accurate information.
- Maintain meticulous records of customer interactions in our CRM system.
- Collaborate with team members to achieve service goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on industry developments and subscription features.
- Fluency in German (written and spoken) is essential. Please ensure that you state your nationality and native language in your application.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer support, particularly in subscription services, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive and enthusiastic attitude.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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