Nordic Speaking Consultant for Online Ticketing & Event Services Department
🌟 Exciting Opportunity: Nordic Speaking Consultant for Online Ticketing & Event Services!
Patrique Mercier Recruitment ES is thrilled to announce an exciting opening for a Nordic Speaking Consultant in our Online Ticketing & Event Services Department. This role is perfect for individuals who are passionate about the events industry and committed to providing outstanding customer service.
As a Consultant in this department, you will engage with Nordic-speaking clients to offer comprehensive support for their ticketing and event services needs. You will utilize your expertise to guide customers through our online platforms, ensuring they enjoy a seamless experience when booking and managing event tickets. If you thrive in a dynamic environment and love helping others, we would love for you to join our team!
Your Responsibilities
- Assist Nordic-speaking clients with inquiries related to online ticketing and event services.
- Guide clients through the ticket purchasing process, providing tailored recommendations based on their requirements.
- Troubleshoot and resolve client issues, delivering effective solutions to enhance their experience.
- Collaborate with event organizers to ensure that accurate and relevant event information is accessible to clients.
- Monitor ticketing trends and provide insights to help improve services and product offerings.
- Keep detailed records of customer interactions and service requests in our CRM system.
- Fluency in a Nordic language (Danish, Norwegian, Finnish) and English is essential; knowledge of additional languages is a plus. Please specify your nationality and native language in your application.
- Experience in customer service, sales, or the events industry is preferred.
- Strong communication and interpersonal skills focused on customer satisfaction.
- Ability to analyze customer needs and provide effective solutions.
- Familiarity with online ticketing and event management platforms is beneficial.
- A collaborative attitude and the ability to work well within a team environment.
- Willingness to take on challenges and a genuine interest in the events industry.
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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