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Job details

Flemish Speaking Customer Service for Fashion & Apparel Department

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Flemish Speaking Customer Service Representative for a renowned Fashion & Apparel Department. This position is perfect for individuals who are passionate about fashion and dedicated to providing exceptional service to clients in the fashion industry.


Responsibilities

  • Deliver outstanding customer service to Flemish-speaking clients via phone, email, and chat, addressing inquiries related to fashion products.
  • Assist customers with order placements, product information, returns, and exchanges.
  • Provide styling advice and product recommendations based on customer preferences.
  • Handle customer complaints and feedback professionally, ensuring resolution and customer satisfaction.
  • Maintain updated knowledge of current fashion trends, products, and promotions to assist clients effectively.
  • Document all customer interactions accurately and contribute to improving customer service strategies.
  • Collaborate with the sales team to identify opportunities for upselling and enhancing customer experience.
  • Fluency in Flemish and English (knowledge of additional languages is a plus).
  • Experience in customer service, preferably in the fashion or retail sector.
  • Strong communication skills and a customer-focused attitude.
  • Ability to provide fashion advice and style recommendations.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A genuine passion for fashion and adhering to the latest trends.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 7, 2025

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