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Job details

Dutch Speaking Customer Service for Fashion & Apparel Department

Patrique Mercier Recruitment is at the forefront of connecting talented candidates with exceptional job opportunities throughout Greece. We are thrilled to announce a new opening for a Dutch Speaking Customer Service representative within the Fashion & Apparel Department. This position is perfect for individuals who are passionate about fashion and enjoy helping customers find the perfect products. In this role, you will assist Dutch-speaking clients by addressing their inquiries, providing style advice, and ensuring a delightful shopping experience. If you have a flair for fashion and a love for customer service, we invite you to be part of our dynamic team!


Responsibilities

  • Provide exceptional customer service through phone, email, and chat interactions in Dutch.
  • Assist customers with inquiries related to fashion products, orders, and returns.
  • Offer style advice and recommend products to enhance the customer’s shopping experience.
  • Effectively resolve customer complaints and concerns with professionalism.
  • Document customer interactions and maintain accurate records in our system.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Stay updated on the latest fashion trends and product knowledge.
  • Fluency in Dutch (both spoken and written) is required.
  • Strong communication and interpersonal skills are essential.
  • Previous experience in customer service, especially in the fashion or retail sector, is a plus.
  • A passion for fashion and understanding of current trends.
  • Excellent problem-solving skills and a focus on customer satisfaction.
  • Ability to work both independently and as part of a team.
  • Proficient in using digital communication tools and customer management software.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

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