Polish Speaking Customer Support for Transportation Services Department
Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Polish Speaking Customer Support representative within the Transportation Services Department. This role is ideal for individuals passionate about customer service and eager to contribute to the efficient operation of a leading transportation company.
As a Polish Speaking Customer Support agent, you will be the first point of contact for Polish-speaking customers, assisting them with inquiries related to transportation services. Your role will involve providing clear, accurate information and resolving any issues to ensure a smooth experience for our clients.
Join a dedicated team in an environment that values collaboration and innovation, where you can make a real difference in the lives of customers seeking reliable transportation solutions!
Responsibilities
- Deliver exceptional customer support in Polish for transportation service inquiries
- Assist customers with booking, cancellations, and service-related questions
- Troubleshoot issues and provide effective solutions
- Maintain accurate records of customer interactions
- Collaborate with team members to enhance service quality
- Stay up-to-date on transportation policies and service offerings
- Fluency in Polish and English, both written and spoken
- Experience in customer support or a related field is preferred
- Strong communication and problem-solving skills
- Attention to detail and ability to multitask
- Experience in the transportation or logistics industry is a plus
- Customer-centric attitude with a passion for service excellence
- Ability to work collaboratively within a team
- Willingness to learn and adapt to new challenges
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )
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