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Nordic Speaking Messaging Platform Support Specialist - Remote in Greece image - Rise Careers
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Nordic Speaking Messaging Platform Support Specialist - Remote in Greece - job 1 of 2

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Nordic Speaking Messaging Platform Support Specialist to join our team remotely from Greece. In this role, you will provide essential support to our clients in the messaging technology space, ensuring they receive excellent service and technical assistance. Your proficiency in a Nordic language and English will enable you to effectively communicate with users and resolve their inquiries regarding messaging platforms. This position offers the flexibility of remote work while being part of a dynamic team that values innovation and customer satisfaction. If you are enthusiastic about technology and enjoy helping people, we would love to hear from you!


Responsibilities

  • Deliver high-quality support to users of messaging platforms, efficiently addressing their questions and concerns.
  • Diagnose and troubleshoot technical issues, working in collaboration with development teams to provide timely solutions.
  • Keep comprehensive records of all support interactions and compile reports for ongoing performance evaluation.
  • Assist in onboarding new clients, ensuring they are well-prepared to utilize the messaging solutions.
  • Work closely with cross-functional teams to recommend enhancements to platform features based on user feedback.
  • Maintain a strong focus on customer satisfaction and provide proactive solutions to enhance user experience.
  • Fluency in a Nordic language (e.g., Swedish, Danish, Norwegian, Finnish) and English.
  • Previous experience in a customer support or technical support role, ideally in the messaging or communication technology field.
  • Strong problem-solving capabilities and a structured approach to diagnosing issues.
  • Excellent verbal and written communication skills with a focus on client interaction.
  • Able to work effectively in a remote setting, showcasing both independence and teamwork.
  • Knowledge of messaging platforms and mobile technology is a plus.
  • A customer-oriented attitude and a genuine passion for technology.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Average salary estimate

$45000 / YEARLY (est.)
min
max
$30000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 7, 2025

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