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Job details

Customer Support Specialist - Spanish and English

Payhawk is a global spend management solution looking for a Customer Support Specialist fluent in Spanish and English to provide exceptional support to their customers.

Skills

  • Fluent in Spanish and English
  • Proficient in case/ticket management systems
  • Excellent communication skills
  • Problem-solving ability
  • Attention to detail

Responsibilities

  • Respond to customer queries via phone, email, or chat.
  • Analyze and report product malfunctions.
  • Proactively engage with customers to solve issues.
  • Follow up with customers to ensure issue resolution.
  • Identify customer needs and assist with feature usage.
  • Gather customer feedback for internal teams.

Benefits

  • 30 days holiday paid leave
  • Competitive compensation package
  • Exchange policy to other Payhawk offices
  • Flexible working hours
  • Regular team-wide events
To read the complete job description, please click on the ‘Apply’ button
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CEO of Payhawk
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Hristo Borisov
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$30,000/yr - $45,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 10, 2025

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