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Client Technology Specialist

Unbottle YOUR Potential at Pepsi Bottling Ventures!

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation’s largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

APPLICATION INSTRUCTIONS:

CURRENT PBV EMPLOYEE, please login to Workday to complete the job application. Please do not apply here, apply internally through Workday.

 

If you are NOT a current employee, please click “Apply” and complete job application.

Job Description

Pepsi Bottling Ventures is seeking a Client Technology Specialist to join our team!

Who We Are

We are jointly owned by Suntory and PepsiCo. Suntory is a family-owned business founded in Japan more than 125 years ago that is known globally for their beverages and innovative spirit. PepsiCo has a 125-year plus legacy as a global leader in convenient foods and beverages. We represent Suntory’s non-alcoholic beverage industry in the United States and have an 80-year plus legacy of providing PepsiCo products to the Carolinas and beyond.

What We Do

We make, sell, and distribute PepsiCo and other beverages. We do business in five states and sell PepsiCo beverages to most of the market in our geographic regions. We also develop our own line of beverages, producing and distributing a growing product line nationally.

What Makes Us Unique

We bring you the beverages you love. We bring PepsiCo’s beloved beverages and more to you and our customers. As a part of Suntory, we believe in dreaming big and boldly pursuing our dreams, growing for good, and giving back to society. We innovate to create new beverages, like our Nature’s Twist refreshing lemonade line, and we continuously expand our beverage portfolio to bring you and our customers joy.

What We Look for in Team Members

We integrity, teamwork, accountability, adaptability, and communication in all we do and expect from all team members.

We’d love to receive your application and talk with you about your interest in the position if the overview below describes you.

Client Technology Specialist Role Overview

Responsible for the development, implementation, and management of the enterprise desktop and mobile environment. This position is for an experienced, self-motivated individual to participate in projects and perform the daily execution of processes, operations, and support activities for client technologies.

Day-to-Day Responsibilities

  • Serves as an escalation point for desktop and mobile support related issues.
  • Plans, creates, tests, deploys, and maintains enterprise desktop and mobile images, application packaging, scripting configuration, and final end user personalization.
  • Appropriately uses group policy, scripting, imaging, desktop utilities, and MSI packaging technologies to achieve automation, performance, flexibility, stability, recovery, and security goals.
  • Responsible for desktop and mobile application compatibility, integration and security, and standardization of client features.
  • Maintains all operating software service packs, patches, and critical updates through various delivery mechanisms.
  • Ensures that projects are completed according to the specifications and schedules and that project goals/progress are properly documented.
  • Works with other members of the team, vendors, and contract support to facilitate problem resolutions and project participation.

Required Qualifications

  • Bachelor’s degree in a technical discipline or three years in related work experience is required. 
  • Two or more years of desktop system administration, supporting desktop applications, and supporting desktop hardware is required. 
  • Experience working with desktop and mobile imaging and application deployment software (e.g. LANDesk, Soti),
  • Experience working with mobile operating systems (e.g. iOS, Win Mobile 6.5), and advanced knowledge of Active Directory, Group Policy, Networking, and Security.
  • Must possess excellent interpersonal skills and a professional demeanor to interact successfully with staff at all levels.
  • Good written and verbal communication skills required. 
  • Must demonstrate strong problem solving and analytical skills. 
  • Must possess a valid driver’s license. 
  • Must be able to meet PBV’s driving guidelines. 
  • Must be able to travel up to 80%. 
  • Must be able to work hours necessary to complete assigned tasks.

Compensation and Benefits

  • As part of your total compensation package, you will also receive the following benefits:
    • Paid time off, including holidays, vacation days, personal days, parental leave, and bereavement leave
    • 401(k) with a company match
    • Medical, prescription, dental, and vision insurance options, as well as supplemental health plan options, including accident, critical illness, and hospitalization
    • Saving and spending accounts
    • Company-paid telemedicine services
    • Free counseling and information services
    • Wellness program
    • Company-paid life insurance
    • Company-paid disability coverage
    • Adoption assistance
    • Education assistance
    • Legal service plan option
    • Pay advance option

Unfortunately, we will be unable to offer visa sponsorships to candidates.

EOE M/F/D/V

Pepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-800-662-8792 or via e-mail at rmssupport@pbvllc.com

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Technology Specialist, pbv

Join the Pepsi Bottling Ventures team as a Client Technology Specialist in Garner, NC, and unlock your potential in a fun, engaging environment! At Pepsi Bottling Ventures, the nation’s largest private bottler and distributor of Pepsi beverages, we pride ourselves on bringing joy through our beloved products. As a Client Technology Specialist, you’ll play a crucial role in the development, implementation, and management of our enterprise desktop and mobile environments. We're looking for a proactive and experienced professional who can handle daily operations while also participating in exciting projects. Your responsibilities will include providing desktop and mobile support, developing and maintaining application images, and ensuring compatibility and security for all client technologies. You’ll collaborate with team members and vendors to resolve issues and keep our operations running smoothly. We’re seeking someone with a bachelor’s degree in a technical discipline or three years of related experience and at least two years in desktop system administration. Strong communication and problem-solving skills are essential for this role. Join us at Pepsi Bottling Ventures, where we not only deliver top-notch beverages but also create a culture of integrity, teamwork, and innovation. If you're ready to make a difference and thrive in a dynamic environment, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Client Technology Specialist Role at pbv
What are the primary responsibilities of a Client Technology Specialist at Pepsi Bottling Ventures?

As a Client Technology Specialist at Pepsi Bottling Ventures, you’ll be responsible for the development, implementation, and management of desktop and mobile technologies. This includes providing technical support, maintaining and deploying enterprise desktop images, managing application compatibility, and ensuring security of client features.

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What qualifications do I need to apply for the Client Technology Specialist position at Pepsi Bottling Ventures?

Pepsi Bottling Ventures requires candidates for the Client Technology Specialist position to have a bachelor's degree in a technical field or three years of relevant experience, along with at least two years in desktop system administration and expertise in application deployment software and mobile operating systems.

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How does Pepsi Bottling Ventures support employee growth for the Client Technology Specialist role?

Pepsi Bottling Ventures supports employee growth through various benefits such as education assistance, a robust wellness program, and opportunities for career advancement within a team that values integrity, teamwork, and innovation.

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What is the work environment like for a Client Technology Specialist at Pepsi Bottling Ventures?

The work environment at Pepsi Bottling Ventures for a Client Technology Specialist is dynamic and collaborative. You'll work with a team that prioritizes communication, adaptability, and teamwork to tackle challenges and deliver solutions efficiently.

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Can I expect travel as a Client Technology Specialist at Pepsi Bottling Ventures?

Yes! The Client Technology Specialist role at Pepsi Bottling Ventures may require travel up to 80% to support various operations and projects in our service areas. This offers a great opportunity to engage with different teams and facilities.

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Common Interview Questions for Client Technology Specialist
Can you describe your experience with desktop and mobile system administration?

When answering this question, elaborate on your previous roles where you managed desktop and mobile systems. Highlight specific tools or technologies you've used, your problem-solving approach, and any notable achievements related to increasing efficiency or improving security.

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How do you approach problem-solving in technology-related issues?

Discuss a methodical approach for troubleshooting. You might mention diagnosing issues systematically, documenting your process, and collaborating with team members when necessary. Providing an example of a significant problem you resolved demonstrates your analytical skills.

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What experience do you have with imaging and application deployment software?

Share your direct experience using imaging tools and deployment software, such as LANDesk or Soti. Explain how you’ve successfully implemented these tools in past roles, detailing the impact it had on efficiency and productivity.

Join Rise to see the full answer
How do you ensure desktop and mobile application security and compatibility?

Explain your methods for maintaining security, such as applying patches, utilizing group policies, and regularly testing applications for compatibility. Mention any specific frameworks or policies you adhere to, reflecting your attention to detail and security.

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What strategies do you use to manage multiple projects or tasks simultaneously?

Demonstrate your organizational skills by discussing the tools or methods you use for project management, such as prioritization frameworks or software tools. Highlight an instance where your strategy led to the successful completion of multiple overlapping tasks.

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Describe a time when you had to work with a challenging vendor or contractor.

Share an experience where you encountered difficulties with a vendor. Focus on how you navigated the situation by maintaining professionalism, negotiating effectively, and ultimately achieving a positive resolution.

Join Rise to see the full answer
How do you stay current with technology trends and advancements?

Indicate your commitment to professional development by mentioning specific resources you utilize, such as tech blogs, courses, and conferences. Highlight any recent trends you’ve embraced to enhance your skills in the Client Technology Specialist field.

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What is your experience with Active Directory and Group Policy?

Discuss your familiarity with Active Directory and Group Policy by sharing specific examples of tasks you've performed related to user management, security policies, or any troubleshooting you've conducted within these systems.

Join Rise to see the full answer
How would you handle a situation where an end user is unhappy with their desktop support experience?

Focus on your communication and empathy skills by explaining how you would listen to the user's concerns, assure them you're there to help, and provide a clear plan to resolve their issues while also ensuring they feel valued.

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What motivated you to apply for the Client Technology Specialist position at Pepsi Bottling Ventures?

This is a great opportunity to emphasize your passion for technology and how it aligns with Pepsi Bottling Ventures' mission. Discuss what excites you about the role and the chance to contribute to a well-known brand while engaging in innovative projects.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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