Senior Lead Sales Engineer

As a Senior Lead Sales Engineer at StackAdapt, you will partner with the sales team to deliver advanced technical solutions tailored for enterprise clients. Your responsibilities include leading discussions on complex solution architectures, providing technical expertise in pre-sales engagements, and mentoring team members to enhance their technical skills. Additionally, you’ll advocate for enterprise features within the product team and develop scalable, reusable tools that streamline workflows.

To succeed as a Senior Lead Sales Engineer at StackAdapt, candidates should possess advanced expertise in advertising technology, particularly in DSP architecture and API integrations. Proven experience in managing large-scale enterprise projects is essential, along with strong problem-solving skills and the ability to troubleshoot complex challenges. Excellent organizational skills and experience working with senior stakeholders are also important for building trust and influencing decision-making.

At StackAdapt, we prioritize the continuous learning and professional development of our team members. As a Senior Lead Sales Engineer, you'll have access to our robust training and onboarding program, along with opportunities for personal development initiatives such as attending conferences and courses. We also provide access to StackAdapt's programmatic courses and certifications to help you stay at the forefront of industry knowledge.

The Senior Lead Sales Engineer position at StackAdapt is unique because it allows you to operate in a remote-first environment, offering flexibility while working with cutting-edge advertising technology. You’ll be part of a diverse and inclusive culture where collaboration and innovation are celebrated. Additionally, you’ll be empowered to influence product roadmaps through your technical expertise, making a significant impact in the advertising industry.

StackAdapt provides a competitive salary along with a comprehensive benefits package that starts from day one. Benefits include RRSP/401K matching, generous vacation policies, mental health support, work-from-home reimbursements, and coverage for personal development initiatives. We also foster a supportive work culture with social team events and opportunities to engage in a variety of workspaces through a WeWork membership.

When developing technical solutions for enterprise clients, I first gather a thorough understanding of their specific needs through discovery meetings. I collaborate closely with stakeholders to draft a blueprint that outlines the integration process with our platform. Throughout the project, I ensure open communication, addressing any challenges quickly to adapt the solutions as needed, ensuring scalability and alignment with enterprise goals.

I have extensive experience with DSP architecture, focusing on how it supports real-time bidding and data management. In my previous role, I led initiatives to optimize API integrations that enhance client campaign performance. Understanding the intricacies of DSP allows me to address client needs effectively, ensuring they receive tailored solutions that drive successful advertising outcomes.

Managing tight deadlines on enterprise projects involves thorough planning, prioritizing tasks, and maintaining effective communication with all stakeholders. I utilize project management tools to keep track of progress and hold regular check-ins to address challenges or shifts in timelines. By fostering a collaborative team atmosphere, we can navigate obstacles efficiently while delivering high-quality solutions.

In a previous project, we encountered an issue with an integration that disrupted the bidding process. I led a troubleshooting session, gathering input from the team to identify potential causes. We conducted a systematic analysis of the API logs and discovered a configuration error. By promptly addressing the problem and implementing preventive measures, I ensured minimal downtime and restored client confidence in our solutions.

I believe mentoring involves regular check-ins and providing constructive feedback on projects. I establish one-on-one sessions to discuss technical challenges and share insights from my experiences. Additionally, I create opportunities for junior engineers to lead smaller projects, fostering hands-on learning while providing guidance. This supportive approach empowers them to grow their skills and confidently tackle more complex challenges.

When presenting technical solutions to senior stakeholders, I focus on clarity and relevance. I use visual aids like diagrams and flowcharts to simplify complex concepts, ensuring the information aligns with their business goals. I also prepare for potential questions and concerns they may have, highlighting the benefits and ROI of the proposed solution, which helps to establish trust and credibility in my role.

I advocate for enterprise-specific features by compiling feedback from clients and sales teams, identifying common challenges they face. I engage in collaborative discussions with product teams to highlight these insights, presenting data and case studies demonstrating how these features can enhance client satisfaction. This proactive approach helps influence roadmap priorities to better serve enterprise clients.

To enhance the efficiency of the sales engineering function, I focus on creating reusable templates and frameworks for common technical requests. I also conduct regular training sessions to ensure the team is familiar with best practices and emerging technologies. By fostering a culture of knowledge sharing and continuous improvement, we can streamline processes, reduce response times, and improve overall performance.

Balancing technical problem-solving with client relationship management requires effective communication and empathy. I prioritize listening to client concerns to fully understand their challenges before diving into technical solutions. By demonstrating that I value their input and am invested in their success, I can build strong relationships that foster collaboration and trust, even during challenging issues.

My experience with API integrations is extensive, as they are crucial for enabling the seamless flow of data between our platform and client systems. I have led projects that involved developing robust API connections to enhance data management capabilities. In the Senior Lead Sales Engineer role, understanding API integrations allows me to craft solutions that not only meet client needs but also improve the overall efficiency of their advertising operations.