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Account Manager III

Company Description

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. 

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. 

Job Description

The Account Manager III is responsible for managing and selling Renaissance Learning’s products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.

The Account Manager III has meaningful sales experience and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. You will operate are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion.

This position requires regular travel for customer engagements, conferences, and other revenue-generating activities. 

As an Account Manager III, you will:

  • Manage Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals.
     
  • Consultative Solution Sell: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance.
     
  • Close Business: Consistently close business that has progressed past needs development and independently develops persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support.
     
  • K-12 Education Acuity: Possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Knows customer workflows, contacts, and how they integrate into decision-making processes.
     
  • Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace.
     
  • Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner.

Qualifications

For this role as an Account Manager III, you must have:

Required Experience

  • Prior experience in sales 6+ years
  • Proficient in collaboration tools (e.g., Outlook, Slack, Microsoft Teams, etc.)
  • Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)
  • Knowledge of education customers, their organizational structures, and leadership personas
  • Excellent written and verbal communication skills, including presentation skills

Preferred Experience & Qualifications

  • Experience in education sales, B2B or SaaS
  • Demonstrated capacity for resourcefulness and creative problem-solving with little structure to work from

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range: The base range for this position is $82,200 to $113,100 with a total target compensation (TTC) range of $160,000 - $215,000. This range is based on national market data and may vary by experience and location. (We may hire at an Sr. AM level, for example)

Benefits for eligible employees include:

  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

 

For information about Renaissance, visit: https://www.renaissance.com/

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Average salary estimate

$97650 / YEARLY (est.)
min
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$82200K
$113100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager III, Renaissance

Are you ready to take your sales career to the next level? Join Renaissance as an Account Manager III! This remote position based in Bowling Green, Kentucky, offers the exciting opportunity to drive impactful educational solutions within pre-K–12 environments. At Renaissance, we’re not just about numbers; we’re about making a genuine difference in education. As an Account Manager III, you’ll engage with diverse customers, develop long-lasting relationships, and help shape their paths toward enhanced learning experiences. Your expertise will be crucial in driving new business, managing customer renewals, and identifying cross-sell and up-sell opportunities. You’ll collaborate closely with other teams to strategize and present compelling solutions tailored to individual needs, demonstrating your deep understanding of the K-12 education landscape. With a mix of consultative selling and strategic relationship management, your role is pivotal to maintaining high customer loyalty and driving overall business growth. As you navigate through this dynamic environment, your strong communication skills and familiarity with tech tools will shine as you connect with key decision-makers and stakeholders. Here at Renaissance, we appreciate creativity, resourcefulness, and a proactive approach toward helping our partners succeed. Ready to be a part of our mission? Join us, and let’s make a difference together!

Frequently Asked Questions (FAQs) for Account Manager III Role at Renaissance
What are the responsibilities of an Account Manager III at Renaissance?

As an Account Manager III at Renaissance, your main responsibilities include managing sales opportunities, fostering customer relationships, and achieving revenue goals. You will be the primary contact for your assigned territory, driving new business and maintaining high customer loyalty through renewals and consultative selling of our innovative educational products.

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What qualifications are required for the Account Manager III role at Renaissance?

For the Account Manager III position at Renaissance, you should have at least 6 years of prior sales experience, proficiency in collaboration tools like Outlook and Microsoft Teams, and a thorough understanding of K-12 education customers. A background in education sales or familiarity with CRMs such as Salesforce is a plus.

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How does the Account Manager III contribute to Renaissance’s mission?

The Account Manager III plays a crucial role in advancing Renaissance’s mission by ensuring the delivery of valuable educational solutions to schools. Through relationship-building and strategic sales, you will help educators and students access innovative technologies that enhance learning experiences and promote achievement.

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What type of training and support can the Account Manager III expect at Renaissance?

At Renaissance, as an Account Manager III, you can expect comprehensive training and mentorship to help you thrive in your role. Our culture of collaboration ensures you are supported by an entire team focused on your success, equipping you with the necessary tools and knowledge to excel in the field.

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What is the salary range for the Account Manager III position at Renaissance?

The salary range for the Account Manager III position at Renaissance is between $82,200 to $113,100, with a total target compensation range of $160,000 to $215,000. This competitive package reflects your experience and contributions in driving educational success.

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Common Interview Questions for Account Manager III
How do you approach building relationships with educational clients?

In building relationships with educational clients, I prioritize understanding their unique needs and challenges. I focus on creating a trust-based connection through regular communication, proactive follow-ups, and delivering tailored solutions that align with their strategic objectives. This approach fosters long-term partnerships and high customer retention.

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Can you describe your experience with consultative selling?

My experience with consultative selling revolves around actively engaging clients to uncover their specific challenges. I then leverage this insight to propose customized solutions that address their needs, demonstrating how our products can create real value and drive educational outcomes.

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What techniques do you use to stay informed about K-12 education trends?

I stay informed about K-12 education trends by regularly attending industry conferences, participating in webinars, and following educational organizations and thought leaders on social media. Additionally, I utilize relevant publications and reports to deepen my understanding of changes in policies, technology adoption, and market dynamics.

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How do you handle objections from clients during the sales process?

When handling objections from clients, I focus on active listening to truly understand their concerns. I address the objections by providing factual information and examples that align our solutions with their goals, reinforcing our value proposition and guiding them toward a favorable decision.

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Describe a successful sales strategy you implemented in a previous role.

In a previous role, I implemented a solution-based sales strategy that involved conducting thorough market research to identify client pain points. I organized focused outreach campaigns and utilized personalized content to engage clients effectively. This approach not only increased my conversion rates but also positioned us as trusted partners.

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What role does teamwork play in your sales approach?

Teamwork is crucial in my sales approach. Collaborating with Account Executives and Customer Success teams helps ensure we present a unified front to clients. By leveraging the strengths of our collective knowledge and skills, we can create comprehensive solutions that cater to our clients' needs.

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How do you prioritize sales opportunities in your territory?

I prioritize sales opportunities by analyzing the potential impact and alignment with our strategic objectives. I utilize data to assess customer engagement levels and focus on high-value opportunities while maintaining regular communication with all clients to recognize emerging prospects.

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How do you stay motivated during challenging sales periods?

During challenging sales periods, I stay motivated by setting small, achievable milestones and focusing on my progress rather than setbacks. I also remind myself of the positive impact our educational solutions have on students and educators, which keeps my drive strong.

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What strategies do you use to ensure high customer renewal rates?

To ensure high customer renewal rates, I prioritize building strong relationships throughout the lifecycle of our partnership. I regularly check in with clients to ensure they are fully utilizing our solutions and providing proactive support, encouraging feedback to optimize their experience.

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What motivates you to work in the education technology field?

I am motivated to work in the education technology field because I believe in the power of education to uplift individuals and communities. Being part of a company like Renaissance, which aligns technology with impactful educational strategies, provides me with a sense of purpose and motivation.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 14, 2024

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