Digital Print Technician- 2nd Shift

As a Digital Print Technician at Pearson, your primary responsibilities will include manipulating customer-supplied database files for digital print services, providing leadership in data formatting, performing daily operations of digital printing equipment, and assisting in the development of customer projects. You'll be expected to record time and materials used on various jobs to ensure accuracy and efficiency.

To apply for the Digital Print Technician role at Pearson, you ideally should have an Associate’s Degree or 4-5 years of experience in print operations. While specific digital printing experience is preferred, it’s not mandatory. A solid understanding of print services forms design and database manipulation software is beneficial.

The Digital Print Technician role supports Pearson's goal of delivering vibrant and enriching learning experiences by ensuring high-quality digital print services. By providing efficient and effective printing solutions, the technician contributes to impactful project deliveries, enhancing overall service quality and customer satisfaction.

Important skills for a Digital Print Technician at Pearson include proficiency in print services forms design software, database manipulation capabilities, and familiarity with word processing tools. Knowledge of scannable design requirements and specifications of print services scanners and software is crucial, along with a mechanical mindset and a willingness to learn.

When you join Pearson as a Digital Print Technician, you can expect an inclusive work culture that embraces diversity and innovation. Pearson values teamwork, creativity, and a strong sense of belonging. You'll be part of a community that supports employees in learning, growing, and reaching their full potential.

To answer this question, you should highlight your familiarity with specific digital printing systems, such as the Xerox 6180, and discuss any hands-on experience you've had operating, troubleshooting, or maintaining these machines. Mention any specific successes or projects that illustrate your proficiency.

In answering this question, emphasize your understanding of different database formats and your experience with manipulation software. Describe the steps you take to ensure data accuracy and efficiency while preparing for printing. Provide an example of how your data manipulation led to a successful print outcome.

Outline your quality control processes, including checking specifications, conducting test prints, and making necessary adjustments. Share an example of a time when you identified a quality issue and how your actions helped resolve it to meet customer expectations.

Discuss your organizational skills and methods for task prioritization. Explain how you assess the urgency and importance of each project, and how you ensure timely completion. Provide a specific scenario or example that illustrates how you efficiently managed competing deadlines.

Choose a project that showcases your skills and the positive impact it had on the client or company. Discuss the objectives, your role, challenges faced, and the outcomes. Highlight how your innovative approach contributed to the project's success.

Share how you communicate with clients to understand their needs and expectations. You can mention specific techniques you use to ensure they are satisfied throughout the project. Give examples of how you've successfully addressed client concerns or feedback.

Emphasize your commitment to continuous learning—whether through attending workshops, webinars, reading industry publications, or networking with professionals. Explain how you’ve applied new trends or technologies to enhance your work.

Discuss your knowledge of scannable design principles and how you have applied them in past projects to meet industry standards. Mention any particular experiences that demonstrate your competency in creating compliant designs for printing.

Illustrate your problem-solving skills by outlining a systematic approach: identify the issue, troubleshoot potential fixes, and implement the solution while communicating with the team. Providing a past experience where you resolved an equipment issue would strengthen your answer.

Talk about the importance of collaboration and your ability to communicate effectively with colleagues. Share examples where you've contributed positively to a team dynamic, emphasizing how teamwork played a key role in achieving production goals.