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Head of Pricing and Packaging

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you !


Our vision

We aim to become the most beloved financial Operating System of French SMEs (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.


About us

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)


In 4 years of existence, we’ve managed to :

💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

💰 Raise a total of €150 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

👨‍👩‍👧‍👦 Grow from 7 cofounders to 550+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.

🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

🚀 Already more than 200,000 small and medium-sized enterprises (SMEs) and over 3,500 accounting firms use Pennylane in France!


Why This Role Matters

As the Head of Pricing and Packaging, you will be pivotal in shaping and executing our pricing strategy to enhance Pennylane’s market positioning and drive growth. Collaborating closely with the ExCo, you will implement pricing models and packaging solutions that boost revenue and enable us to deliver exceptional value to our diverse range of clients, from SMEs to accounting firms.


Key Responsibilities


Pricing design and strategy

- Own and evolve the company's global pricing and packaging strategy [although a new pricing grid should hopefully be agreed upon before his/her arrival]

- Build and maintain pricing governance frameworks and processes

- Design and optimize product packaging across different market segments

- Identify opportunities for new revenue streams and monetization models

- Create value-based pricing strategies for new product features

- Develop pricing tiers that align with customer value perception and usage patterns


Analytics & Optimization

- Drive data-driven pricing decisions through advanced analytics and market research

- Conduct regular price sensitivity analyses and elasticity studies

- Monitor and analyze competitive pricing landscape

- Analyze customer behavior and usage patterns to inform pricing decisions

- Measure and optimize pricing effectiveness across different market segments


Cross-functional Collaboration

- Lead cross-functional projects to develop and execute pricing initiatives that align with company strategy and market dynamics

- Work closely with Product teams to incorporate pricing considerations into product roadmap

- Partner with Sales on deal structures, discounting guidelines, and pricing tools

- Collaborate with Marketing on pricing communication and value proposition


Qualifications

- 8+ years of experience in pricing, product management or strategy roles (including in specialized consulting firms)

- 3+ years of experience specifically in SaaS pricing and packaging

- Strong analytical and quantitative skills

- Proven track record of implementing successful projects in a cross-functional environment


What do we do to make your work life easier


🏢 You'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone

🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane

💵 You’ll have a competitive compensation package

📈 You'll get company shares to enjoy a piece of the success story you're building with us

🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it

⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness

🇬🇧 You’ll have access to Busuu to perfect your English or your French

💻 You’ll get the latest Apple equipment

🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.

If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)

We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.


Who are we looking for ?

To thrive at Pennylane, you need :

-To speak English (level is assessed and appreciated according to the department you’re applying to)

-To be energized by an ever-shifting work environment

-To be highly collaborative (within your team or other stakeholders)

-Sufficiently experienced to prioritize business-led actions on your day to day activity


We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.

If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.


We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.

We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Pricing and Packaging, Pennylane

As the Head of Pricing and Packaging at Pennylane, you're stepping into an influential role that will significantly impact the daily operations of countless entrepreneurs across France and beyond! At Pennylane, we pride ourselves on being a leader in the Fintech sector, dedicated to helping small and medium-sized enterprises streamline their accounting and financial processes. This position invites you to design and execute pricing strategies that not only enhance our market position but also resonate with the unique needs of our clients. With over 8 years of experience in pricing roles, you will leverage your analytical prowess to inform decisions based on extensive market research and customer behavior insights. Your day-to-day will involve collaboration with various teams—product, sales, and marketing—ensuring a cohesive approach to how we package our services and communicate value to our customers. The ideal candidate is not just data-driven but also possesses a knack for creativity when identifying new revenue opportunities. What’s exciting about this position is the chance to make a tangible difference in the financial landscape for SMEs, all while enjoying the perks of remote work in a diverse international environment fostered by trust and independence. If you're ready to take on this challenge and help shape the future of financial solutions in Europe, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Head of Pricing and Packaging Role at Pennylane
What are the main responsibilities of the Head of Pricing and Packaging at Pennylane?

As the Head of Pricing and Packaging at Pennylane, you will own and evolve the global pricing strategy, build governance frameworks, optimize product packaging, and identify new revenue streams. Your role is crucial in ensuring that our pricing models reflect the value we provide to SMEs and accounting firms, ultimately driving growth for Pennylane.

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What qualifications are required for the Head of Pricing and Packaging position at Pennylane?

Candidates looking to join Pennylane as the Head of Pricing and Packaging should have a minimum of 8 years of experience in pricing, product management, or strategy, including at least 3 years specifically in SaaS pricing. Strong analytical skills and a proven track record in cross-functional teamwork are essential for success in this role.

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How does the Head of Pricing and Packaging contribute to Pennylane's growth?

The Head of Pricing and Packaging plays a pivotal role in shaping pricing strategies that improve Pennylane's market position. By implementing effective pricing models, conducting market research, and collaborating with different departments, you will identify opportunities that lead to increased revenue and enhanced value delivery to our clients.

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What tools and methodologies are used by the Head of Pricing and Packaging at Pennylane?

In this role, you'll rely on advanced analytics and market research to inform your pricing strategies. Utilizing data-driven methodologies, conducting price sensitivity analyses, and monitoring competitive landscapes are all part of the toolkit available to the Head of Pricing and Packaging at Pennylane.

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What unique work culture does Pennylane offer for the Head of Pricing and Packaging?

Pennylane offers a remote-friendly work culture that values trust, autonomy, and collaboration. As the Head of Pricing and Packaging, you will thrive in an international environment that promotes diversity and inclusion, enabling you to work alongside talented individuals from various backgrounds.

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Common Interview Questions for Head of Pricing and Packaging
How do you approach developing a pricing strategy?

To develop a pricing strategy, I conduct thorough market research, analyze customer behavior, and assess competitors' pricing models. I focus on creating a value-based pricing structure that reflects the unique benefits our product offers.

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Can you share an example of how you’ve optimized pricing in a previous role?

In my previous role, I implemented a tiered pricing model based on customer segments. By analyzing user metrics and feedback, I adjusted features per tier, leading to a 20% increase in adoption rates and overall revenue growth.

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What methods do you use to analyze pricing effectiveness?

I utilize key performance metrics such as revenue growth, customer acquisition costs, and churn rates. Additionally, I conduct price sensitivity analyses and gather customer feedback to ensure our pricing remains competitive and valuable.

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How would you handle a situation where your pricing strategy isn't well received?

If a pricing strategy isn't well received, I would collect feedback from stakeholders and analyze specific customer responses. I believe in iterative adjustments based on data and open communication to refine our approach and regain trust.

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Describe your experience working collaboratively with cross-functional teams.

I regularly engage with cross-functional teams such as sales, marketing, and product development to ensure our pricing aligns with market needs. Collaboration fosters diverse input, allowing us to create robust strategies that benefit all departments.

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What key performance indicators do you consider essential for the pricing role?

I find that customer acquisition cost, lifetime value, revenue per customer, and churn rate are vital KPIs for the pricing role. Analyzing these metrics helps gauge the health of our pricing strategies and make informed decisions.

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How do you keep up with industry trends in pricing and packaging?

I regularly read industry reports, attend webinars, and follow thought leaders on social media. By being proactive in my market research and fostering professional connections, I stay ahead of emerging trends in pricing strategies.

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Can you explain a time when data analysis impacted your pricing decision?

In a previous role, I discovered through data analysis that one product tier was underperforming. It prompted us to re-evaluate the features associated with that tier, leading to a successful redesign that improved customer satisfaction and sales.

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What would you prioritize in your first month as Head of Pricing and Packaging?

I would prioritize conducting a thorough review of existing pricing structures and gathering feedback from key stakeholders. I'd aim to develop a comprehensive understanding of customer needs and the competitive landscape as a foundation for future strategies.

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How do you balance strategic vision with day-to-day pricing decisions?

I believe in keeping the long-term vision front of mind while setting up frameworks and processes for daily decisions. This balance ensures that our tactical choices align with our strategic goals and adapt as market dynamics evolve.

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Full-time, remote
DATE POSTED
January 8, 2025

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