Sales Development Representative

As a Sales Development Representative at Petvisor, your main responsibilities include making over 80 outbound calls daily to veterinary clinics, engaging with decision-makers, qualifying leads, and effectively setting up demos for our Account Executives. You will also be expected to engage actively in training and coaching to constantly improve your sales skills and knowledge about the veterinary industry.

To qualify for the Sales Development Representative position at Petvisor, candidates should demonstrate a strong commitment to a sales career, a proven track record of success in academic or professional settings, and flexibility to adapt in a fast-paced environment. Familiarity with technology, especially CRM systems like Salesforce, is also highly advantageous.

Sales Development Representatives at Petvisor can expect thorough on-the-job training that covers the company's products, essential sales techniques, effective use of sales tools, and a comprehensive understanding of the veterinary industry. Our supportive environment ensures that you have access to coaching and mentorship as you navigate your new role.

Petvisor offers a robust benefits package for Sales Development Representatives, including medical coverage for employees and dependents, a 401(k) match, Flexible Time Off, paid parental leave, pet-related benefits, and a stipend for learning and development. This comprehensive package is designed to support your well-being and career growth!

The work environment for Sales Development Representatives at Petvisor is collaborative and engaging. You will work from our Cary office, allowing for seamless in-person interactions with your team. We prioritize creating a workspace where everyone feels valued, empowering you to contribute and thrive within our inclusive culture.

In addressing objections, show understanding and actively listen to the client's concerns. Provide well-thought-out responses that align potential solutions with their specific needs while demonstrating the value of your product. Always maintain a positive attitude, as this builds trust and keeps the conversation open.

Share specific examples where you faced obstacles, such as difficult leads or tight deadlines. Illustrate how you assessed the situation, strategized, and ultimately achieved a successful outcome. Emphasize resilience and problem-solving skills, showing your readiness for challenges as a Sales Development Representative.

Discuss any previous experience you have with tools like Salesforce or similar CRM systems. Emphasize how they helped you manage leads, track interactions, and organize your workflow to stay efficient. Highlight any specific features that you found particularly valuable in your sales process.

Prioritizing tasks involves creating a structured approach to handle calls, follow-ups, and administrative duties. You might start by evaluating your leads, focusing first on higher-potential prospects, setting time for routine check-ins, and ensuring clear documentation of interactions for future reference.

Staying motivated in high-pressure situations involves setting personal goals, seeking continuous improvement through training, and celebrating small victories. Fostering a supportive network with your peers can also help maintain drive and commitment to your objectives as a Sales Development Representative.

Express passion for building relationships, solving problems, and driving results. Highlight the thrill of engaging with clients and how successfully closing deals brings satisfaction, motivating you to continuously improve as a Sales Development Representative.

A successful approach to cold calling includes thorough preparation—researching potential clients and tailoring your pitch to their specific needs. Techniques like asking open-ended questions early in the conversation can foster engagement and help to navigate through the dialogue effectively.

Success can be measured through various metrics, such as the number of qualified leads generated, demos booked, and overall contribution to the sales pipeline. Establishing personal benchmarks and reviewing them regularly shows a commitment to excellence in the Sales Development Representative role.

Emphasize your interests in technology and sales, showcasing relevant past experiences that align with Petvisor’s mission. Mention qualities such as being highly coachable, adaptable, and passionate about veterinary services, which can set you apart as an ideal candidate for the Sales Development Representative position.

In cases of unresponsive leads, creating a strategy for follow-ups tailored to their timeline can be effective. Explore alternative communication methods and try different touchpoints, such as personalized emails or even brief voicemails, to re-engage and show genuine interest in their needs.