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Resident Care Associate

Description

Summit Place of Mooresville is hiring Resident Care Associates to join their team!

Shift Details: 2nd and 3rd shift

Mon-Fri; Every other weekend required

The Resident Care Associate reports directly to the Family Experience Director, Pearl Director or the Assistant Family Experience Director.

PURPOSE

Resident Care Associate | CNA

The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and

Memory care neighborhoods. This role includes providing hands on care, physical and emotional support as outlined in each resident’s Personalized Service Plan (PSP) while maintaining a safe, comfortable home like environment. The Resident Care Associate is responsible for demonstrating all elements of wellness, remaining in accordance with federal, state and local standards and regulations and Phoenix policies to promote the highest degree of quality care and services to our residents.

PRINCIPLE DUTIES AND RESPONSIBILITIES

RESIDENT CARE

Resident Care Associate | CNA

  • Participates in the development of the Personalized Service Plans and updates; attends service plan review meetings with families as requested
  • Follows the hydration schedule established for the residents is maintained during the shift
  • Completes resident meal attendance sheets have been completed and any resident who has not dined in the dining room has been provided room service and / or accounted for.
  • Knows and complies with all resident rights
  • Initiates, assigns, and assist with activities, as appropriate
  • Check all assigned residents daily for cleanliness, appropriate clothing, any continence issues and change in condition
  • Uses proper sanitary procedures and universal precautions
  • Checks on assigned resident rooms daily for general cleanliness and neatness and takes appropriate action; ensures high risk rooms are double checked
  • Assist with conducting laundry rooms, common areas – including bathrooms – checks for cleanliness and any exposed hazardous chemicals; and takes appropriate action (i.e. contacting housekeeping, personally cleaning the room, securing the chemicals)
  • Completes all ADLs for assigned residents according to the resident’s Personalized Service Plan (PSP)
  • Responds to security system and resident call bells promptly & immediately; takes appropriate action including resetting call bells

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Resident Care Associate | CNA

  • High School education preferred and may be required by the state
  • Previous experience working with elders or disabled individuals, preferred
  • Must be at least 18 years of age to perform the personal care aspects of the RCA position
  • Knowledge and experience in Assisted Living industry and Dementia care or Skilled Nursing, preferred
  • Ability to work weekends, evenings and flexible hours, available to our customers at peak service delivery days and times


Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Resident Care Associate, Phoenix Senior Living

Summit Place of Mooresville is excited to invite caring individuals to apply for the Resident Care Associate position in beautiful Mooresville, North Carolina. We are looking for compassionate people to join our collaborative team, providing high-quality care to our residents in assisted living and memory care neighborhoods. As a Resident Care Associate, you will play a crucial role in the daily lives of our residents by delivering hands-on personal care and emotional support as outlined in each resident’s Personalized Service Plan (PSP). Your responsibilities will include monitoring residents’ general well-being, assisting with daily living activities, and ensuring a cheerful, home-like atmosphere. Every day will be unique as you engage with residents, their families, and participate in developing and reviewing personalized care plans. We want you to make a genuine connection with the residents while adhering to all health and safety regulations. As part of the team, you’ll enjoy flexible shift options, including second and third shifts during the week and every other weekend. If you have prior experience in elder care or a certification such as a CNA, we’d love to hear from you! At Summit Place, we believe that every day is an opportunity to make a positive impact in the lives of our residents. Join us and be part of this rewarding journey!

Frequently Asked Questions (FAQs) for Resident Care Associate Role at Phoenix Senior Living
What are the primary responsibilities of a Resident Care Associate at Summit Place of Mooresville?

As a Resident Care Associate at Summit Place of Mooresville, your primary responsibilities include providing hands-on personal care, supporting residents with daily living activities, and ensuring their safety and comfort. You will also assist in developing and maintaining each resident's Personalized Service Plan (PSP) and regularly communicate with families regarding their loved one's care. Daily checks on resident cleanliness and overall well-being are essential, along with assisting with meal services and adhering to hydration schedules.

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What qualifications are required to become a Resident Care Associate at Summit Place of Mooresville?

To qualify for the Resident Care Associate role at Summit Place of Mooresville, candidates should have a high school education, preferred experience working with elderly or disabled individuals, and be at least 18 years old. Moreover, familiarity with the assisted living industry and dementia care is preferred. Certification as a CNA is advantageous but not mandatory. Potential candidates should be amenable to working flexible hours, including evenings and weekends.

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What is the work environment like for Resident Care Associates at Summit Place of Mooresville?

The work environment for Resident Care Associates at Summit Place of Mooresville is energetic and compassionate, focused on creating a warm and supportive atmosphere for residents. You will work closely with fellow team members and have regular interactions with residents and their families. The facility emphasizes teamwork, communication, and adherence to safety regulations to ensure a comfortable living experience for everyone.

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What is expected of a Resident Care Associate when it comes to hygiene and safety at Summit Place of Mooresville?

At Summit Place of Mooresville, Resident Care Associates are expected to follow strict sanitary procedures and universal precautions to maintain hygiene. Daily checks on resident rooms for cleanliness and safety are part of your responsibilities. You will also be in charge of ensuring that potential hazards, like exposed chemicals, are managed promptly by either notifying housekeeping or taking corrective action yourself.

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Are there opportunities for professional development for Resident Care Associates at Summit Place of Mooresville?

Yes, Summit Place of Mooresville is dedicated to the professional development of its staff. As a Resident Care Associate, you will have access to ongoing training programs, the opportunity to attend workshops, and the potential for career advancement within the organization, especially for those seeking certifications or further education in elder care or health services.

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Common Interview Questions for Resident Care Associate
What inspired you to apply for the Resident Care Associate position at Summit Place of Mooresville?

A great way to answer this question is to share your passion for helping others, particularly the elderly. Discuss any experiences with elderly care, how it affected your decision to apply, and your admiration for Summit Place of Mooresville's mission to provide high-quality, compassionate care.

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How would you handle a resident who becomes agitated or upset?

Address this question by outlining steps like remaining calm, using a soothing tone, and actively listening to the resident's concerns. Emphasize your training in conflict resolution and your commitment to ensuring the resident feels understood and safe.

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Can you describe your experience with personal care assistance such as bathing or grooming?

Reveal your preparedness for this aspect of the role by discussing previous hands-on experiences, the importance of maintaining dignity during personal care tasks, and any relevant skills or techniques you've learned in prior positions or training.

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What strategies would you use to promote the emotional well-being of residents at Summit Place of Mooresville?

Share specific strategies that have worked for you in previous roles, such as initiating engaging conversations, planning activities that align with residents' interests, and being present and attentive to their individual needs.

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How do you ensure a safe environment for residents?

Focus on your commitment to safety protocols, including routine checks of resident areas for hazards, adherence to safety policies, and regular training on best practices in elderly care. Mention your proactive approach to identifying and mitigating risks.

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How would you prioritize responsibilities during a busy shift?

Discuss your time-management skills, providing specific examples of how you've successfully prioritized tasks in high-pressure situations. Mention creating a checklist and assessing urgent resident needs to determine immediate actions.

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What role do you believe family involvement plays in the care of residents?

Express your understanding that family involvement significantly enhances a resident’s well-being. Share how you would actively communicate with families and include them in care decisions or activities whenever possible.

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Tell me about a time you worked as part of a team. What was your role?

Provide an example that illustrates your teamwork abilities, focusing on collaboration, communication, and how you contributed to achieving a common goal while highlighting the importance of a cohesive team in a care environment.

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What experience do you have with developing or following Personalized Service Plans (PSP)?

Discuss your previous experience working with PSPs, including how you contributed to the development or updates. Highlight the significance of personalization in care plans and your commitment to following them diligently.

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What are your long-term career goals in the field of elder care?

Share your aspirations in the elder care field, focusing on your dedication to improving the lives of residents and your desire for ongoing professional development, whether through attending workshops or pursuing further certifications.

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Phoenix Senior Living is a regional owner/operator/developer of senior living communities throughout the Southeastern United States. Headquartered out of Roswell, Georgia, PSL develops and acquires independent living, assisted living, and memory c...

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Full-time, on-site
DATE POSTED
April 16, 2025

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