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Sales Assistant - PNC Investments - job 2 of 2

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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Sales Assistant within PNC Investments, you will be based in Pittsburgh, PA. The position will primarily be located at the Tower at PNC Plaza.

Job Description

Provides sales, service and execution support for new and ongoing client relationships.
Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans.
Acts as a point of contact for clients, client teams or service partners and may act as an escalation point for client implementation and servicing issues.
Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
May perform general administrative support.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results-Oriented

Competencies

Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support and Administration

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Associates

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Average salary estimate

$55000 / YEARLY (est.)

min

max

$50000K

$60000K

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What You Should Know About Sales Assistant - PNC Investments, PNC

Join PNC Investments as a Sales Assistant in our bustling Pittsburgh office, where you’ll play a vital role in enhancing client relationships and contributing to our team’s success! As a Sales Assistant, your day-to-day tasks will involve providing exceptional sales and service support to both new and ongoing client relationships. You’ll gather and verify documentation, ensuring accuracy and compliance with all regulations. Acting as a primary contact for our clients and internal teams, you will help resolve inquiries and facilitate a smooth service experience. You’ll also get to dive into systems to manage client details and generate insightful reports as needed. At PNC, we believe that our employees are our greatest asset, and we prioritize fostering an inclusive workplace where everyone feels valued. If you have a knack for client relationship building, a results-oriented mindset, and a background in sales support or administration, we’d love for you to apply. We need someone with excellent attention to detail, effective communication skills, and a strong initiative to thrive in this role. PNC provides comprehensive benefits and development opportunities, so you can focus on what you do best - delivering outstanding service to our clients! Come be part of a team that values your contributions and encourages you to grow your career.

Frequently Asked Questions (FAQs) for Sales Assistant - PNC Investments Role at PNC

What are the main responsibilities of a Sales Assistant at PNC Investments?

As a Sales Assistant at PNC Investments, your primary responsibilities will include supporting client relationships by gathering and verifying important documentation, ensuring compliance with regulations, and serving as a point of contact for clients and internal teams. You'll also manage client details within our systems and help facilitate smooth transaction processes.