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Managing Consultant, Back of House Restaurant Technology

Point B is a business innovation firm that takes the guesswork out of transformation.  We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead.   


We're consulting done different. While others might say it, we live it—your success is our success.  


We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. 

 

When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. 

 

We're ready to start generating your future today. 


WHAT YOU’LL GET TO DO:  

Lead and advise clients on the strategy, selection, planning, implementation (design, configuration, testing, etc.), pilot readiness, pilot execution, and deployment of back of house restaurant technologies (Inventory, Purchasing, Labor Management, Recipe, Culinary, Kitchen Management, Forecasting, Reporting & Analytics, etc.) 

Lead and facilitate working sessions and meetings, including requirements gathering, process design, conference room pilots, Steering Committees, and deployment planning 

Help grow and shape our Digital & Tech Modernization practice and our restaurant technology transformation offering by contributing thought leadership and experience to its products and capabilities 

Drive business development by strengthening existing client relationships, attending and presenting at industry conferences, and identifying and engaging with new, untapped clients 

Contribute to the firm’s growth and reputation by helping to develop and lead other Point B Associates  

Guide and mentor Point B associates on client engagements 


WHAT WE OFFER: 

The opportunity to serve in a key leadership role and help build an emerging practice area within Point B  

The support of a well-established consulting firm and access to a broad network of experienced people  

The ability to chart your career path based on expertise and passions 

An environment that encourages you to identify new opportunities and supports you in reaching your goals 

The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model 

The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 

A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm

Opportunity to travel nationally and to align yourself to one of our existing geographic markets for culture and community  


WHAT WE EXPECT YOU’VE ALREADY DONE:     

Earned a B.A. or B.S. degree  

10+ years of experience in Digital Transformation and Enterprise Application modernization strategy and execution 

2-4 years management consulting experience 

2-4 years of multi-unit back of house restaurant technology experience  

Prefer candidates who have operational experience in multi-unit restaurants or have worked for a restaurant brand 

Hands-on experience in restaurant technology transformation advisory, and program/delivery leadership   

Experience and subject matter expertise related to Enterprise Application Cloud infrastructure (IaaS, PaaS)and SaaS solution (enterprise back of house and kitchen management solutions)planning, selection, & implementation  

Developed holistic strategies (people, process, technology) for client Enterprise-wide back of house initiatives 

Built and cultivated business relationships and contributed to the growth of a practice area  

Demonstrated an ability to serve and act as a trusted advisor to senior leadership teams  

Provided leadership across multiple industries (Retail, Restaurant/Hospitality)and a variety of business functional areas   


THE KIND OF PEOPLE WE LOOK FOR: 

Versatile consultants who are passionate about technology and thrive on variety and challenge  

Innate problem solvers who want to grow in a flexible, collaborative culture 

Comfortable transitioning between strategic and execution responsibilities to maximize client value

Confident decision makers with a proactive mindset  

Engaging leaders who make a positive impact on their firm, clients, and communities  

Those who have a growth mindset regarding training, practice, and evolving their skills 

Successful in ambiguous environments   

Desire to and ability to learn 

Passion for Point B’s Mission, Vision, Values & Culture 

Gets it done brand and attitude  

Ability to work from home 

Ability to work non-standard work hours when necessary

Flexibility and willingness to travel up to 50% 


COMPENSATION AND BENEFITS: 

The estimated salary range for this role is $137,000 - $221,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.  

 

Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance.


INTRIGUED TO LEARN MORE?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

 

WHAT MAKES POINT B DIFFERENT?

We put our passion for change to work, using our purpose and values as our north start. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities.

 

Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish.

 

Employee Ownership – We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.

 

Award winning – Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity. 

 

Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website.

 

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

 

Legal Information for Job Seekers can be accessed on our Careers Website.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Average salary estimate

$179250 / YEARLY (est.)
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$137000K
$221500K

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What You Should Know About Managing Consultant, Back of House Restaurant Technology, Point B

At Point B, we are transforming the restaurant industry with our Managing Consultant, Back of House Restaurant Technology role in sunny Charlotte, NC! This isn’t just another consulting job; it’s a chance to lead and advise clients on how to effectively implement cutting-edge technology that optimizes their restaurant operations. Here, you’ll spearhead everything from strategy planning to execution of advanced systems such as inventory and labor management, ensuring our clients are not only equipped but thriving in a competitive environment. Your role will also involve facilitating engaging sessions with clients, gathering requirements, and designing processes that work seamlessly for their specific needs. Plus, you’ll have the opportunity to shape the growth of our Digital & Tech Modernization practice, contributing your unique insights and experiences to our collaborative culture. Don’t worry; you won't be in this alone! You'll mentor fellow Point B associates, guiding them on their journey while taking ownership of new client relationships and business development. With a flexible consulting model, you can maintain a balanced lifestyle while making significant impacts. So, if you have a passion for technology and a knack for strategic problem-solving, come and discover how we can engineer the future together at Point B!

Frequently Asked Questions (FAQs) for Managing Consultant, Back of House Restaurant Technology Role at Point B
What are the primary responsibilities of the Managing Consultant, Back of House Restaurant Technology at Point B?

As the Managing Consultant, Back of House Restaurant Technology at Point B, your responsibilities include leading clients in the strategy, planning, and implementation of various back of house operational technologies. You'll manage working sessions to gather requirements, design processes, and ensure that our clients navigate through their technology transformation successfully.

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What qualifications are necessary for the Managing Consultant role at Point B?

To qualify for the Managing Consultant position at Point B, you should have a B.A. or B.S. degree along with at least 10 years of experience in Digital Transformation and multi-unit restaurant technologies. Management consulting experience and a comprehensive understanding of restaurant operations will also be crucial to your success in this role.

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How does Point B support the career growth of a Managing Consultant?

At Point B, we prioritize your development as a Managing Consultant by offering extensive support and a clear career progression path. You’ll have access to experienced mentors and a collaborative culture where you can identify new opportunities and define your career trajectory based on your skills and passions.

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What opportunities for travel are available for the Managing Consultant at Point B?

The Managing Consultant role includes the opportunity to travel up to 50%. This allows for engagement with local and national clients, offering diverse experiences and the chance to make an impact across various markets while embracing different cultures.

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Can you describe the company culture at Point B for a Managing Consultant?

Point B's culture for a Managing Consultant is built on collaboration, passion for community impact, and a commitment to diversity and inclusivity. We foster a supportive environment where innovative ideas thrive, and team members are encouraged to be engaged, resourceful, and driven to make a positive impact.

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Common Interview Questions for Managing Consultant, Back of House Restaurant Technology
What experience do you have with back of house restaurant technologies?

In answering this question, consider providing specific examples of your direct involvement in managing or advising on restaurant technology projects. Highlight any software solutions you have implemented and the impacts they made on operational efficiency.

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How do you approach strategy planning when working with a new restaurant client?

When addressing strategy planning, outline your method for understanding the client's unique challenges, including conducting thorough assessments and facilitating collaborative sessions to align technology solutions with their specific goals.

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Can you give an example of a successful project you led in a multi-unit restaurant setting?

Select a specific project that emphasizes your leadership qualities, problem-solving skills, and measurable results. Discuss challenges faced and how your strategic decisions contributed to the success of the initiative.

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How do you keep updated on the latest restaurant technologies?

Discuss your proactive approach to staying informed, such as following industry publications, attending conferences, and network engagement. This showcases your commitment to ongoing professional development in the fast-evolving tech landscape.

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What’s your experience with change management in client organizations?

Explain your understanding of change management principles and provide examples of how you effectively led clients through transitions, addressing barriers and ensuring employee buy-in during technology implementations.

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How do you manage multiple client projects simultaneously?

Illustrate your organizational methods, such as using project management tools, priority setting, and regular communication with stakeholders. This demonstrates your capability to handle diverse responsibilities effectively.

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What do you believe are the critical challenges facing the restaurant industry today?

Share your perspective on current issues like labor shortages, rising costs, or technology integration. This not only demonstrates your industry knowledge but also your ability to think strategically about overcoming these challenges.

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How would you mentor a junior consultant at Point B?

Highlight your mentoring approach, focusing on your ability to share knowledge, provide constructive feedback, and foster a supportive learning environment, ensuring that they develop the skills needed for their professional growth.

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Can you discuss a time when you had to pivot during a project? How did you handle it?

Remember to illustrate adaptability by recounting a specific instance that required you to reassess your approach. Emphasize your decision-making process and the positive outcomes that resulted from your flexibility.

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Why are you interested in working as a Managing Consultant at Point B?

Articulate your passion for technology in the restaurant industry by connecting your values with Point B’s mission. Share what excites you about this role and how you see yourself contributing to the company’s objectives.

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Full-time, hybrid
DATE POSTED
December 19, 2024

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