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(US) Marketing Manager

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

 

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

 

Join us and be part of a team that is making a real impact.

 

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.


Position Summary:

As a Marketing Manager, you will be involved in planning, executing, and measuring the performance of engagement marketing campaigns for PointClickCare. You will drive product demand through multiple channels including web, email, social and multiple onsite channels. You will work closely with cross-functional teams of Product Managers, Marketers, Content Strategists, Sales Leaders, Senior Business Leaders, and manage paid ad agency production. 


Key Responsibilities:
  • Work Across a dynamic ecosystem of stakeholders to develop, execute and maintain high-impact multi-touch campaigns inclusive of events, that inspire consumers and drive engagement
  • Creations of marketing campaign briefs for project management office to facilitate. Provide clear communication on our goals and KPIs to ensure results.
  • Regularly dive deep into data reports and dashboard to monitor campaign results and drive strategic decision making to optimize
  • Responsible for consuming and leveraging Portfolio narratives to produce audience-centric derivative content
  • Seek out ways to utilize marketing automation to improve MQL to SQL process for higher lead quality
  • Travel: 10-20%


Qualifications & Skills:
  • 5+ years of B2B marketing experience
  • Experience building, executing, and scaling cross-functional programs or marketing campaigns from concept to completion
  • Experience using data and metrics to measure Impact and determine improvements
  • Experience working closely with sales leaders to develop and execute integrated strategies that drive pipeline growth


Preferred Skills:
  • Experience managing external partners to develop marketing programs
  • Experience managing large amounts of data including customer segments and online campaign metrics.
  • Experience working with sales leaders to develop and execute region-specific strategies


$83,700 - $90,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $83,700 - $90,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-Remote

#LI-Hybrid


PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!


It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.


When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com 


PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

PointClickCare Glassdoor Company Review
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PointClickCare DE&I Review
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CEO of PointClickCare
PointClickCare CEO photo
Dave Wessinger
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$83700K
$90000K

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What You Should Know About (US) Marketing Manager, PointClickCare

At PointClickCare, we are on a mission to transform healthcare technology, and we're looking for a talented Marketing Manager to join our vibrant team! Whether you prefer working remotely or in the office, this role offers you the flexibility you need. With over 20 years of history and a focus on delivering meaningful care collaboration, PointClickCare is recognized as a top cloud company and has garnered an outstanding corporate culture award. As a Marketing Manager, you will play a crucial role in planning and executing engaging marketing campaigns that resonate with our audience. You will collaborate with cross-functional teams, including Product Managers and Sales Leaders, to develop campaigns that drive product demand across multiple channels like email, social media, and on-site events. Your analytical skills will be put to good use as you dive into data reports to analyze campaign performance, helping us make strategic decisions to enhance engagement. If you have over 5 years of B2B marketing experience and a flair for building cross-functional programs, you might just be the perfect fit! You'll thrive in our supportive environment that prioritizes employee development and offers great benefits starting from Day 1. Don't miss the chance to make a significant impact in healthcare while advancing your career at PointClickCare!

Frequently Asked Questions (FAQs) for (US) Marketing Manager Role at PointClickCare
What are the primary responsibilities of a Marketing Manager at PointClickCare?

The Marketing Manager at PointClickCare is responsible for planning, executing, and measuring the performance of engaging marketing campaigns. This includes managing cross-functional collaborations with teams and agencies, developing marketing briefs, and leveraging analytics to optimize campaign results and drive product demand across various channels.

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What qualifications do I need to become a Marketing Manager at PointClickCare?

To apply for the Marketing Manager position at PointClickCare, candidates should have a minimum of 5 years of B2B marketing experience. Key qualifications include experience in executing multi-channel marketing strategies, proficiency in data analytics for campaign measurement, and a strong ability to work collaboratively with sales and product teams.

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How does PointClickCare support employee growth for Marketing Managers?

PointClickCare prioritizes employee development by offering continuous support programs and resources. As a Marketing Manager, you will have access to flexible paid time off, wellness support programs, and opportunities for ongoing professional growth—all contributing to a fulfilling career experience.

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What does the compensation package look like for the Marketing Manager role at PointClickCare?

The base salary for the Marketing Manager position at PointClickCare ranges from $83,700 to $90,000 annually, accompanied by bonuses and comprehensive benefits. This compensation reflects the expertise, experience, and work location of the individual, with total rewards information provided by your recruiter.

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Can the Marketing Manager at PointClickCare work remotely?

Yes! PointClickCare offers the flexibility for the Marketing Manager role to be conducted either remotely or in-office, allowing you to choose the working style that best suits your needs while still being part of an impactful healthcare technology journey.

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Common Interview Questions for (US) Marketing Manager
Can you describe your experience with B2B marketing strategies?

In answering this question, focus on specific campaigns you have led, highlighting your strategic approach, target audience understanding, and the outcomes achieved. Be prepared to discuss metrics that demonstrate success.

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How do you measure the success of a marketing campaign?

Discuss your knowledge of metrics such as engagement rates, conversion rates, and ROI. It's beneficial to provide examples of how you’ve used data to inform decisions and optimize future campaigns.

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How do you collaborate with sales leaders in your marketing efforts?

Emphasize your communication and teamwork experiences, detailing specific strategies for aligning marketing objectives with sales goals to enhance lead quality and pipeline growth.

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Could you provide an example of a successful multi-channel marketing campaign you managed?

Share a detailed example that highlights your planning processes, the channels used, and the results achieved. Discuss any challenges faced and how you overcame them to reach your campaign objectives.

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What tools and technologies do you use for campaign management and analytics?

Speak about your familiarity with marketing automation tools, CRM systems, and analytics platforms. Highlight your proficiency in using these tools to track performance and generate insights.

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How do you prioritize tasks when managing multiple marketing campaigns?

Explain your time management strategies and how you assess the urgency and impact of each task. Providing a systematic approach demonstrates your organizational skills.

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What is your approach to developing audience-centric content?

Describe your process for understanding your audience's needs and how you leverage insights to create persuasive messaging and campaigns that resonate with them.

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How familiar are you with conducting market research?

Discuss your experience with various research methods and tools. Stress the importance of understanding market trends and consumer behavior in shaping successful marketing strategies.

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What challenges have you faced in your marketing career, and how did you address them?

Share a relevant challenge and articulate the steps you took to resolve it, underscoring your problem-solving skills and adaptability.

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Why do you want to work as a Marketing Manager at PointClickCare?

Convey your alignment with PointClickCare’s mission and culture. Discuss how the company's commitment to meaningful healthcare outcomes resonates with you and how you hope to contribute to its success.

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Our mission is to help healthcare providers meet the challenges of senior care by enabling them to achieve the business results that matter - enriching the lives of their residents, improving financial and operational health, and mitigating risk.

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DATE POSTED
March 23, 2025

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