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Associate Clinical Representative - Nebraska

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.


The Opportunity That Awaits You:         


The Clinical Associate Representative will provide technical and clinical support for the AQUABEAM Robotic System and provide surgeon and staff training, in-service support, and clinical assistance for existing and potential customers. This role may also be responsible for field service support including system installations and repairs and making software upgrades.

At the core of this role, we are looking for an individual with the ability to manage very complex surgical procedures and sophisticated robotically assisted operations in the operating room. This requires a high level of management, attention to detail, and the ability to orchestrate multiple professionals all at once.

The Clinical Associate Representative will also work to create competency, comfort, and expertise with all PROCEPT BIOROBOTICS technologies among physicians and support staff.   The ideal candidate works well in a team environment and can exercise independent judgment in planning, organizing, and performing their work. The role will also work closely with various Procept teams on system modifications or execution of any field-based requirements specific to the AQUABEAM Robotic System.


What Your Day-To-Day Will Involve:
  • Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
  • Works closely with the Clinical Specialist, Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers.
  • Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
  • Provides instruction to surgeons and participants in formal classroom and field settings.
  • Troubleshoots product issues in the field and respond to staff and customer product issues.
  • Supports the team to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use.
  • Provides customer feedback to Marketing on product design and customer utilization needs.
  • Builds a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals.
  • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
  • Understand and adhere to the PROCEPT BioRobotics EHS policy.


The Qualifications We Need You to Possess:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Bachelor’s degree from accredited reputable institution 
  • 1 – 2 years of sales experience preferred
  • Ability to travel upwards to 75% (primarily domestic)
  • Solid knowledge in science and medical devices industry
  • Computer proficiency in Microsoft Office
  • Outstanding communication skills (clear and concise in all forms of communications)
  • Ability to function effectively across many departments
  • Maintain strong attention to detail
  • Ability to handle multiple assignments and effectively adapt or change priorities as needed
  • Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions)
  • Ability and willingness to "roll up the sleeves" and become actively engaged in tactical execution
  • Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner
  • Excellent interpersonal and presentation skills with the ability to persuade in a credible fashion.


PHYSICAL DEMANDS & WORK ENVIRONMENT
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee occasionally packs and unpacks packages
  • The employee may occasionally lift and/or move up to 50 pounds.
  • The employee may be exposed to engineering labs, a machine shop, and manufacturing clean rooms. The environment is subject to moderate noise from machinery (IE machine shop equipment, the PROCEPT Aquablation unit, computer equipment, printers, etc.), for which proper hearing protection may be assigned and worn. 
  • The employee may be exposed to hazards including electrical sparking, water, and chemicals, for which proper protective equipment will be assigned and worn.
  • The employee will frequently be exposed to clinical operating rooms, for which proper personal protection equipment will be assigned and worn. 



For US Based Candidates Only

For this role, the anticipated base pay is $85,000 a year plus MBO Bonus.

 

PROCEPT BioRobotics is committed to fair and equitable compensation practices and we aim to provide employees with total compensation packages that are market competitive. In addition to base salary, our positions are eligible for variable compensation through one of our incentive plans as well as equity compensation based on role and level. PROCEPT also offers a comprehensive suite of benefits including, but not limited to, health insurance plans, ESPP, 401k retirement savings plan with a company match, and paid time off programs. All compensation and benefits programs are subject to the discretion of the company


Understanding PROCEPT's Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

 

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

 

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

 

BENEFITS OF WORKING AT PROCEPT! 

PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!



 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

 

PAY RANGE TRANSPARENCY

Procept is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

 

WORK ENVIRONMENT

We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.

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CEO of Procept BioRobotics
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$85000K

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What You Should Know About Associate Clinical Representative - Nebraska, Procept BioRobotics

Welcome to PROCEPT BioRobotics, where we are on a mission to transform treatment for benign prostatic hyperplasia (BPH) through cutting-edge surgical robotics! We’re searching for an enthusiastic Associate Clinical Representative to join our vibrant team in Nebraska. In this exciting role, you will be the critical link between our innovative AQUABEAM Robotic System and the medical professionals who use it. Your days will be filled with delivering hands-on training, offering technical support, and ensuring that surgeons and staff are comfortable and competent with our technology. We are looking for someone who thrives in fast-paced environments and enjoys collaborating with healthcare teams, as you'll help orchestrate complex surgical procedures, ensuring everything runs smoothly in the operating room. As an Associate Clinical Representative, you’ll get to travel, train, and innovate daily, all while playing an essential role in improving patient outcomes. Your background in the medical field, combined with a genuine desire to help others through advanced technology, will set you up for success in fostering relationships and trust with surgeons and staff. You’ll also work with various internal teams at PROCEPT to adapt to feedback and improve our offerings continuously. If you’re ready to join us in making a genuine impact on healthcare and patient lives, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Associate Clinical Representative - Nebraska Role at Procept BioRobotics
What are the key responsibilities of the Associate Clinical Representative at PROCEPT BioRobotics?

As an Associate Clinical Representative at PROCEPT BioRobotics, your main responsibilities include providing in-depth technical and clinical support for the AQUABEAM Robotic System, conducting training sessions for surgeons and staff, and ensuring effective troubleshooting during product use. You'll also collaborate with internal teams to enhance training programs and ensure they align with regulatory standards, ultimately facilitating superior patient care.

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What qualifications are necessary for the Associate Clinical Representative role at PROCEPT BioRobotics?

To qualify for the Associate Clinical Representative position at PROCEPT BioRobotics, candidates should hold a bachelor’s degree from an accredited institution, with 1-2 years of sales experience preferred. A solid understanding of the medical device industry and strong communication skills are essential, along with the ability to travel domestically up to 75% of the time.

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How does PROCEPT BioRobotics support career growth for Associate Clinical Representatives?

PROCEPT BioRobotics actively promotes career development for Associate Clinical Representatives by offering transformative opportunities for growth through tailored training programs, mentorship, and an inclusive culture that values every employee's contributions. You'll find an environment that encourages curiosity and innovation, fostering a path for future leaders.

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What type of training will I receive as an Associate Clinical Representative at PROCEPT BioRobotics?

As an Associate Clinical Representative at PROCEPT BioRobotics, you will receive comprehensive training that includes hands-on experience with the AQUABEAM Robotic System, product knowledge, and best practices for engaging with healthcare professionals. The training programs are designed to ensure that you feel confident and prepared to support medical teams effectively.

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What does the work environment look like for an Associate Clinical Representative at PROCEPT BioRobotics?

The work environment for an Associate Clinical Representative at PROCEPT BioRobotics is dynamic and collaborative, with frequent interaction with medical personnel in clinical settings. You might spend time in operating rooms, clinical environments, and occasionally in office spaces when designing educational programs. Adherence to safety protocols is essential, ensuring both your safety and that of the patients.

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Common Interview Questions for Associate Clinical Representative - Nebraska
What experience do you have with medical devices similar to the AQUABEAM Robotic System?

When answering this question, highlight any relevant experience in operating or supporting medical devices. Emphasize your familiarity with medical terminology and protocols, as well as any training you’ve provided to healthcare professionals or customer-facing roles in the medical industry.

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Can you describe a time when you resolved a complex issue in a professional environment?

Provide a specific example that showcases your problem-solving skills. Discuss the challenge you faced, the actions you took, and the positive outcome. This will demonstrate your ability to think on your feet and handle stressful situations effectively, aligning with the role's demands.

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How do you manage your time and tasks while on the road for training and support?

Discuss your organizational skills and techniques you use to prioritize tasks and manage your schedule. Mention any tools or methods for tracking appointments, setting reminders, and ensuring timely communications with clients and teams, emphasizing your ability to handle multiple assignments.

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What strategies do you employ to build relationships with healthcare professionals?

Highlight your interpersonal skills and specific strategies such as active listening, open communication, and regular follow-up. Additionally, stress the importance of empathy and understanding their challenges in order to position yourself as a reliable partner in patient care.

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Are you comfortable delivering training sessions? Can you provide an example?

Yes, share a past experience where you successfully delivered training. Discuss how you prepared, engaged your audience, and utilized feedback to improve your sessions. Highlight your communication skills and how you adapt to different learning styles.

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What do you know about PROCEPT BioRobotics and our mission?

Demonstrate your knowledge of PROCEPT BioRobotics' mission to innovate surgical treatments for BPH. Discuss how their values align with your professional goals and your enthusiasm for contributing to patient care improvements through their technology.

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How do you ensure compliance with quality management systems and regulatory standards?

Answer by discussing your understanding of compliance protocols and your experience working in regulated environments. Mention your attention to detail, awareness of industry standards, and commitment to upholding quality in all stages of product support.

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Describe a time when you had to adapt quickly to unexpected changes in a project.

Provide an example demonstrating your agility and adaptability in a work context. Talk about the changes encountered, how you adjusted your approach, and the successful outcome that resulted from your adaptability.

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What motivates you to excel in a clinical support role?

Share your passion for healthcare, your desire to improve patient outcomes, and how you thrive when supporting medical teams. Express your commitment to lifelong learning and staying up-to-date with the latest medical technology advancements.

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What do you think are the most important attributes of a successful Associate Clinical Representative?

Discuss essential attributes such as strong communication skills, technical proficiency, empathy, problem-solving abilities, and teamwork. Explain how these qualities help build trust with clients and enhance the overall support provided.

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Revolutionize BPH treatment globally in partnership with urologists by delivering best in class robotic solutions that positively impact patients and drive value.

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DATE POSTED
December 15, 2024

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