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Strategic Account Manager

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.


 The Opportunity That Awaits You:    

Reporting to the Senior Director, Sales, the Strategic Accounts Manager will be responsible for achieving sales revenue targets by developing, implementing, and overseeing the execution of strategic plans with key hospitalIntegrated Delivery Networks (IDNs). Responsibilities will include managing the capital sales process, installations, training, and utilization growth within the assigned IDNs.  


What Your Day-To-Day Will Involve:
  • Executes Sales Strategy withinassigned IDN targets 
  • Manage the complex sales process of the Aquabeam System into new and existing hospitals 
  • Develop and implement sales activities to achieve and exceed goals set by senior management 
  • Identify key institutions, generate market awareness, and drive sales of the Aquabeam System  
  • Develop initial contact with National and Regional IDN administrators and senior hospital executives and administrators 
  • Build clinical and administrative support through technical presentations, executive meetings, and marketing events 
  • Support the expansion of clinical usage in all accounts 
  • Adhere to monthly reports analyzing regional business performance 
  • Develop key relationships in targeted accounts 
  • Foster the development of key opinion leaders to create strong corporate relationship 
  • Provide updates to management regarding competition, product use, clinical updates, reimbursement, and other important business metrics 
  • Participate as an integral member of the management team that develops, delivers, and improves programs and training events  
  • Cultivate and maintain positive relationships throughout PROCEPT-BioRobotics 
  • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance 
  • Understand and adhere to the PROCEPT BioRoboticsQuality & EHS policies 


The Qualifications We Need You to Possess
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Bachelor’s degree – four-year degree from an accredited, reputable institution  
  • Start-up company experience selling disruptive technology  
  • A minimum of 5 years of experience within a sales, sales management, and/or training or marketing organization is required. Minimum of 3 years of capital selling experience preferred. 
  • High level of technical/clinical product knowledge 
  • Ability to manage multiple tasks 
  • Strong organizational and communication skills 
  • Excellent communication skills and the ability to work as a cross-functional team member is required 
  • Excellent presentation (platform) skills are required 
  • Proven ability to be a self-starter and goal-oriented is required 
  • Excellent interpersonal, written, and oral communication skills are required 
  • Must thrive in a complex environment and be able to multi-task and prioritize 
  • Strong local relationships within the healthcare community in specified geographic area  
  • Leadership skills as demonstrated through past professional performance in the medical device arena, and involvement in sports, professional clubs, or associations 
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations 
  • Level of competency in Microsoft Word, Excel, and PowerPoint 
  • Ability to effectively present information and respond to questions from other internal groups, clients, customers, and the general public 
  • Ability to travel uploads to 75% 


SUPERVISORY RESPONSIBILITIES
  • Manage Sales Representatives in designated region.  Directly supervises employees in the Sales department.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include recruiting, interviewing, hiring, and training & developing employees; planning, assigning, and directing work; appraising performance, rewarding, and disciplining; addressing complaints and resolving problems.  Ensures team members have the appropriate resources, education, skills, and tools to be successful with assigned tasks. 


Candidates can live in Chicago, Denver, and San Francisco for this role.


Understanding PROCEPT's Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

 

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

 

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

 

BENEFITS OF WORKING AT PROCEPT! 

PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!



 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

 

PAY RANGE TRANSPARENCY

Procept is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

 

WORK ENVIRONMENT

We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.

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CEO of Procept BioRobotics
Procept BioRobotics CEO photo
Reza Zadno
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What You Should Know About Strategic Account Manager, Procept BioRobotics

Join PROCEPT BioRobotics as a Strategic Account Manager and be part of a team that's revolutionizing treatment for benign prostatic hyperplasia with cutting-edge surgical robotics. In this remote role, you'll report to the Senior Director of Sales and play a critical role in achieving sales revenue targets by implementing strategic plans with key hospital Integrated Delivery Networks (IDNs). Your day-to-day will involve managing the complex sales process related to the Aquabeam System, initiating strong connections with national and regional IDN administrators, and conducting impactful presentations to drive sales growth and expand clinical usage. At PROCEPT, we value career growth, and this position offers transformative opportunities to develop your career while improving the lives of patients and healthcare providers. You'll become a vital part of not just selling a product, but fostering relationships with key opinion leaders and influencing the landscape of medical devices. As a company, we pride ourselves on our culture of curiosity, collaboration, and commitment to making a difference. If you're ready to dive into an exciting career with us in a supportive environment that encourages engagement and innovation, we want to hear from you!

Frequently Asked Questions (FAQs) for Strategic Account Manager Role at Procept BioRobotics
What are the primary responsibilities of a Strategic Account Manager at PROCEPT BioRobotics?

As a Strategic Account Manager at PROCEPT BioRobotics, you will be responsible for executing sales strategies within assigned Integrated Delivery Networks (IDNs). This includes managing the sales process for the Aquabeam System, developing relationships with key hospital administrators, and expanding clinical usage in your accounts. You'll analyze market performance, mentor sales representatives, and keep management informed about competition and business metrics.

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What qualifications are necessary to become a Strategic Account Manager at PROCEPT BioRobotics?

To excel as a Strategic Account Manager at PROCEPT BioRobotics, applicants must possess a Bachelor’s degree and significant experience—at least 5 years in sales management or relevant fields, with a preference for at least 3 years in capital sales. A strong technical understanding of medical devices, exceptional communication skills, and the ability to foster relationships within the healthcare community are also essential.

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What does a typical day look like for a Strategic Account Manager at PROCEPT BioRobotics?

A typical day for a Strategic Account Manager at PROCEPT BioRobotics involves strategizing sales activities, managing installations of the Aquabeam System, and engaging in meetings with IDN executives. You’ll provide training and support, analyze business performances thoroughly, and participate in management team initiatives. Building and maintaining relationships with clinical and administrative stakeholders is central to this role.

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How does PROCEPT BioRobotics support the career growth of a Strategic Account Manager?

PROCEPT BioRobotics is committed to your professional development. As a Strategic Account Manager, you'll participate in a unique management training program and have access to resources and training that help you grow into a top-tier manager and professional. The company promotes a culture of curiosity and teamwork that actively supports your journey through new challenges and innovative sales strategies.

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What are the benefits provided to Strategic Account Managers at PROCEPT BioRobotics?

Strategic Account Managers at PROCEPT BioRobotics enjoy a comprehensive benefits package that includes full medical coverage, wellness programs, a 401(k) plan with employer match, and flexible time off. The company also prioritizes employee well-being and offers support for both short-term and long-term disabilities, ensuring you have the resources you need to thrive in your career and personal life.

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Common Interview Questions for Strategic Account Manager
Can you describe your experience with capital sales in the medical device industry?

When answering this question, focus on detailing your specific roles and achievements in capital sales. Highlight your understanding of the sales process, any relevant metrics that demonstrate your success, and how you overcame challenges in the medical device sector. Tailor your response to illustrate how you can apply that experience to the Strategic Account Manager role at PROCEPT.

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How would you develop relationships with key hospital administrators and IDN executives?

Demonstrate your approach by discussing strategies you've used in the past, such as networking at industry events, leveraging existing relationships, and utilizing effective communication. Highlight your persistence in following up and understanding their institutional needs to cultivate long-term partnerships.

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What strategies would you implement to meet and exceed sales targets?

Articulate clear sales strategies you've used previously, such as setting SMART goals, conducting market analysis, understanding client pain points, and leveraging a blend of consultative selling and strong product knowledge to drive results. Be sure to connect your answer to how these strategies would be effective for PROCEPT BioRobotics.

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Describe a successful sales campaign you led in the past.

Provide a specific case where you identified a target market, crafted a sales strategy, executed it, and achieved results. Explain your role in each phase, the challenges faced, and how you adjusted your approach to ensure the campaign's success, focusing on metrics and outcomes.

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How do you keep updated with the latest trends and changes in the medical device industry?

Discuss your techniques for staying informed, such as attending industry conferences, subscribing to relevant journals, networking with peers, and participating in online forums. Illustrate your commitment to continuous learning and how this knowledge enhances your ability to perform as a Strategic Account Manager.

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Can you provide an example of how you handled a difficult client situation?

Reflect on a challenging experience with a client where you successfully resolved an issue. Detail the steps you took to understand their concerns, communicate effectively, and find a solution that satisfied both parties. Show your problem-solving skills and how they relate to the high-stakes environment at PROCEPT.

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How would you approach training and mentoring junior sales representatives?

Illustrate your leadership philosophy by discussing how you would foster a supportive environment for junior team members. Emphasize the importance of hands-on training, providing constructive feedback, and encouraging teamwork and collaboration to help them develop their skills effectively.

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What is your understanding of the Aquabeam System and its benefits?

Prepare by researching Aquabeam System features and benefits thoroughly. Discuss how its unique attributes position it in the market and how they cater to the needs of healthcare providers and patients. Show how this knowledge aligns with your motivations for selling innovative medical technologies.

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How do you prioritize your tasks when juggling multiple accounts?

Discuss your methods for organizing and managing your workload. You can focus on using digital tools for tracking sales activities, setting priorities based on potential impact, and maintaining clear communication with clients to ensure timely follow-ups and responsiveness.

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What motivates you as a sales professional?

Be genuine about your motivations—whether it's achieving goals, fostering client relationships, or the positive impact of your work in the medical field. Relate your motivations back to the mission of PROCEPT BioRobotics and how they inspire you to excel in a strategic sales role.

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Full-time, remote
DATE POSTED
January 4, 2025

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