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Sales Enablement Director

Sales Enablement Director

Company Overview:

Are you looking to work in a high growth business?

We are the Smart Group. The business consists of two Foreign Exchange Brokerages, a Fintech hub, a Property Media Company and a Luxury Property Brand.

We are a privately owned, debt-free leading foreign exchange broker in the FinTech industry, specialising in risk management solutions for private and corporate clients. Our primary focus is to educate and assist individuals and businesses in managing their risk. As a high growth and innovative business, we are consistently expanding our horizons to deliver exceptional service.

We are entrepreneurial, customer focused and ambitious, looking to grow a business for the future through our consultative approach, our technology drive and through working as a team.

Job Description:

We are seeking a strategic and motivated Sales Enablement Director to join our team. The successful candidate will be working with the Managing Director of our Private Client business in supporting them achieve their growth targets.  This role requires a process-driven individual who will be instrumental in supporting the implementation of strategies set by the Managing Director. We are looking for a high performer with the track record to demonstrate this.

The successful candidate will be responsible for driving operational excellence across all sales processes. Operational excellence in this role involves streamlining and enhancing sales processes to eliminate inefficiencies, enhancing conversions, the quality of our accounts, and ensuring a high level of consistency and quality in sales deliverables.

This role also includes a keen focus on key income drivers, developing and implementing effective sales strategies, and fostering a high-performance sales culture. The Sales Enablement Director will play a pivotal role in our businesses success, enhancing our sales team's skills and capabilities, and ensuring our growth objectives are met.

Key Responsibilities:

  1. Collaborate closely with the Managing Director to understand and support the strategic direction of the company.
  2. Drive operational excellence across all sales processes to maximise conversions, margins, efficiency, productivity, and retention.
  3. Analyse and implement effective sales processes and strategies that align with our objectives.
  4. Identify and manage key income drivers to ensure consistent revenue growth.
  5. Train and coach, the sales teams to enhance their skills and improve their performance.
  6. Maintain a deep understanding of our products and services to effectively communicate our value proposition to clients.
  7. Conduct market research to stay updated on industry trends and to identify new opportunities.
  8. Foster a high-performance sales culture through the implementation of effective motivation and recognition strategies.
  9. Liaise with other departments such as Marketing, Product Development, and Customer Service to ensure alignment of strategies and to facilitate income growth.

  • Proven Experience: A substantial background as a Sales Enablement Director or similar role.
  • Leadership Skills: Demonstrated ability to lead and motivate a team, as well as to interact effectively with all levels of management.
  • Communication Skills: Exceptional verbal and written communication skills are required, as the Sales Enablement Director will be interacting with various stakeholders, including the sales team, customers, and senior management.
  • Analytical Skills: Ability to analyse sales data and trends, and use this information to drive sales strategies and initiatives.
  • Knowledge of Sales Techniques: Deep understanding of sales techniques and methodologies, as well as the sales process.
  • Training and Coaching: Experience in training, coaching, or mentoring sales teams, and developing training materials and programmes.
  • Knowledge of CRM Systems: Familiarity with CRM systems, as these are often used to track sales and customer interactions.
  • Project Management: Strong project management skills to handle multiple projects simultaneously and meet deadlines.
  • Strategic Thinking: Ability to develop strategic sales enablement plans that align with the company's goals
  • Technical Proficiency: Understanding of our products and services, and the ability to explain complex concepts in a way that's easy to understand.
  • Customer-Focused: A customer-centric approach, with the ability to understand and anticipate customer needs.
  • Industry Knowledge: Familiarity with the industry, including key trends & challenges,

  • Competitive salary + bonus
  • Company pension scheme, medical cash plan, access to our IFA, cycle to work scheme, and long service awards., (Mont Blanc Pen, £1000 Retail voucher and a money towards a holiday abroad)
  • Beautiful office in Hammersmith completes with a communal bar, gym, cafe, and stunning views of the city.
  • Type of working: Hybrid
  • Open office environment. Great social scene with team nights out, Summer, and Christmas parties.
  • Life insurance x 3 salary
  • Workplace nursery scheme
  • Electric car salary sacrifice scheme
What You Should Know About Sales Enablement Director, Smart Group

Are you ready to take your career to the next level? The Smart Group is on the lookout for a passionate and strategic Sales Enablement Director to join our dynamic team. If you thrive in a fast-paced environment and have a knack for operational excellence, this could be the perfect opportunity for you! As a key player in our Private Client business, you will work closely with our Managing Director, driving strategies that align with our ambitious growth targets. Your mission? To enhance our sales processes – making them streamlined, efficient, and most importantly, effective in converting leads into satisfied clients. This role is all about fostering a high-performance sales culture while training and coaching our talented sales teams to reach their full potential. You’ll dive deep into sales data, analyze trends, and develop innovative strategies that keep us ahead of the game. With your strong communication and leadership skills, you’ll collaborate with various departments to ensure our sales efforts resonate across the board. Plus, we’re a company that values employee satisfaction and growth, offering perks like a competitive salary, a bonus scheme, and even a beautiful office space in Hammersmith. Join us, and help shape the future of risk management solutions within the FinTech industry while having some fun along the way!

Frequently Asked Questions (FAQs) for Sales Enablement Director Role at Smart Group
What are the key responsibilities of a Sales Enablement Director at Smart Group?

As a Sales Enablement Director at Smart Group, your responsibilities will include collaborating closely with the Managing Director to align with the company's strategic direction, driving operational excellence in sales processes, and implementing effective sales strategies to boost conversions and revenue growth. You will also train and coach the sales teams, enhance their performance, and conduct market research to identify new opportunities in the FinTech sector.

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What qualifications and skills are required for the Sales Enablement Director role at Smart Group?

Candidates applying for the Sales Enablement Director position at Smart Group should have substantial experience in a similar role, alongside proven leadership and communication skills. Strong analytical abilities, a deep understanding of sales techniques, and experience in training and coaching sales teams are essential. Familiarity with CRM systems and strategic thinking abilities will also contribute to your success in this position.

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What is the company culture like for a Sales Enablement Director at Smart Group?

Smart Group promotes a vibrant and collaborative company culture where innovation and teamwork thrive. As a Sales Enablement Director, you’ll benefit from an open office environment with great social scenes including team nights out, summer and Christmas parties. Our focus is on creating a positive work-life balance, alongside providing perks like a hybrid working model and access to various employee benefits.

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How does the Sales Enablement Director contribute to the growth strategy at Smart Group?

The Sales Enablement Director plays a pivotal role in the growth strategy of Smart Group by implementing sales strategies that directly impact revenue. Your analytical skills will help identify key income drivers, fostering a high-performance sales culture, and ensuring sales processes are optimized for maximum efficiency. Your contributions will directly support the Managing Director in achieving overall business growth objectives.

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What are the benefits offered to a Sales Enablement Director at Smart Group?

At Smart Group, we value our employees and offer a competitive salary coupled with a bonus scheme. Additional benefits include a company pension scheme, medical cash plan, electric car salary sacrifice scheme, and long-service awards. You can also look forward to enjoying a beautiful office in Hammersmith, complete with communal spaces such as a bar, gym, and cafe, promoting both work collaboration and employee wellbeing.

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Common Interview Questions for Sales Enablement Director
What experience do you have that makes you a good fit for the Sales Enablement Director role?

When addressing this question, focus on your previous roles that involved sales strategy development, training, and operational excellence. Highlight specific achievements, such as improved conversion rates or successful sales initiatives, that demonstrate your qualifications for the Sales Enablement Director position.

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Can you describe how you foster a high-performance sales culture?

In answering this question, emphasize your methods for motivating teams, such as implementing recognition programs or continuous training. Showcase examples of initiatives or techniques you’ve used in the past that have boosted morale and drive within the sales team.

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How do you handle underperforming sales team members?

It's crucial to approach underperformance with empathy and a clear plan. Discuss your approach to identifying the root cause, whether it’s lack of training or personal issues, and how you would implement targeted coaching or support to help the individual improve and succeed in their role.

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Describe a successful sales strategy you have implemented in the past.

Use the STAR technique (Situation, Task, Action, Result) to describe a specific sales strategy you developed. Detail the initial challenges, the actions you took to implement the strategy, and the measurable outcomes that resulted from it to show your strategic thinking and effectiveness in the role.

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What sales tools and CRM systems are you familiar with?

Discuss your experience with various CRM systems and sales tools you have utilized in your past roles. Highlight how these tools have aided your efforts in tracking sales performance, customer interactions, and overall strategy implementation, emphasizing your technical proficiency.

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How do you keep your sales team updated on industry trends?

Here, you can talk about methods you employ for continuous learning, such as hosting regular training sessions, sharing relevant articles, or providing subscriptions to industry resources. Emphasize the importance of staying informed to adjust strategies and maintain a competitive edge.

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How do you measure the success of sales processes?

Discuss the key performance indicators (KPIs) you consider vital in measuring effectiveness, such as conversion rates, sales cycle length, and overall sales volume. Highlight tools or methodologies you use to analyze this data and drive process improvement.

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What techniques do you employ for effective sales training?

You might discuss the diverse training methods you use, such as on-the-job training, workshops, or e-learning modules. Explain the importance of adapting your training style based on team member needs and how you measure the training's effectiveness post-implementation.

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What motivates you as a Sales Enablement Director?

Take this opportunity to express your passion for driving results and supporting your team. Discuss how seeing tangible improvements in sales performance or team morale fuels your motivation and success in the role, making you a strong candidate for the position.

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How do you approach cross-department collaboration to enhance sales performance?

Emphasize your understanding of the importance of interdepartmental cooperation. Discuss your communication strategies and collaborative initiatives that ensure alignment between sales, marketing, product development, and customer service for overall success.

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DATE POSTED
January 2, 2025

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