Inside Sales Account Manager

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.

How we’re making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise

Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.

Pumpkin is looking for an assertive and results-oriented Territory Account Manager to join our team! You will play a crucial role in driving Pumpkin's growth by engaging veterinary clinics through an Omni-channel approach, developing and growing the account base of your territory. Utilizing solution selling, territory management, and business development capabilities, you’ll execute strategies to maximize territory sales performance. In order to exceed sales goals, you will employ an entrepreneurial mindset, strong persuasive skills, and an ability to influence clients effectively.

This will be a hybrid position, with a requirement of 2-3 days a week in the Columbus, Ohio office.

• Assume ownership of a portfolio of approximately 250-300 accounts, managing and nurturing these relationships to drive quote, policy and revenue growth
• Leverage a suite of communication tools, including video conferencing, screen sharing, and a strong phone presence, to facilitate engaging interactions with territory accounts
• Develop and implement creative account nurture programs, deepening relationships and uncovering new opportunities to meet/exceed quarterly sales goals
• Create strategic Territory Business Plans that identify high-potential growth opportunities, set measurable goals and targets, and outline specific actions and resource allocations
• Proactively manage the sales cycle, setting clear next steps, milestones, and deadlines to maintain momentum and drive accounts to successful closure
• Map the key stakeholder landscape within each assigned account, identifying decision-makers, influencers, and champions to cultivate multi-level partnerships

• 2+ years of inside sales experience, ideally in a B2B or B2B2C environment
• Previous experience engaging with prospects at all levels of the sales funnel through virtual sales calls
• Possess a strong phone presence, utilizing active listening skills and a consultative approach to have meaningful conversations
• Adaptable and comfortable navigating change, with the ability to thrive in less established or formalized environments
• Demonstrated proficiency in closing skills, with a strong focus on securing the next meeting, action, or commitment from clients
• Experience with digital and social selling tactics to continuously engage clients and build brand awareness in the market
• Resilience and persistence in the face of challenges, with a positive, optimistic attitude
• Ability to pass/obtain a Property & Casualty License within 30 days
• Willing to travel for occasional trade shows, conferences or territory visits
• Bachelor's degree in business, marketing, or a related field (or equivalent work experience)

• Experience working in a startup environment
• Experience/Familiarity with animal health/hospital sales
• Experience with Salesforce CRM
• Active P&C license

The compensation for this position includes a base salary ranging from $40,000-$50,000 (annually) plus variable incentive compensation, structured as a 50% annual incentive bonus. Compensation may vary outside the listed ranges based on factors including location, qualifications, performance, skills, and experience. This compensation structure is one component of Pumpkin's total rewards package, which may include additional discretionary bonuses and other short or long-term incentives. If hired, employees will be in an 'at-will position' and Pumpkin reserves the right to modify compensation (as well as any other discretionary payment or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

Benefits and Perks:

Comprehensive contributions to medical, dental and vision for colleagues and dependents.

Generous PTO and Paid Holidays

401k with company match.

The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions.

Pet Friendly Offices, Stocked Kitchens, Team Workouts, Team Outings and much more!

Pumpkin's Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care

Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.