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Business Operations Assistant (part-time)

Job Description

SUMMARY: Queens University Athletics Department is seeking a dedicated and enthusiastic Business Operations Assistant to support our Business Operations and Corporate Sponsorship team. The successful candidate will play a crucial role in assisting with various administrative and operational tasks essential for the smooth functioning of our athletic programs. This position offers valuable hands-on experience in sports management and administration within a collegiate athletics environment. This position allows for networking opportunities with athletics professionals and exposure to various facets of sports management and opportunities for professional development and mentorship from experienced athletics administrators.

This is a part-time, up to 20 hour per week position that reports to Senior Associate Athletic Director for Business Development and Sponsorship. This position is not exempt from the provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay or compensatory time off for additional hours worked. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include:

  • Provide support in managing financial transactions and budget tracking for athletics programs.
  • Assist with inventory management of athletic equipment and apparel.
  • Coordinate logistics for athletic events, including scheduling, venue arrangements, and staffing.
  • Assist with data entry, record-keeping, and database management related to athletics operations.
  • Support the development and execution of marketing and promotional initiatives for athletic events and programs as it pertains to corporate sponsorships.
  • Collaborate with other departments within the athletics program to ensure efficient communication and coordination of activities.
  • Assist in coordinating travel arrangements and accommodation for athletic teams.
  • Provide excellent customer service to athletes, coaches, staff, and external stakeholders.
  • Receive and direct incoming calls to the Athletics Department, providing courteous and professional assistance to callers.

Non-Essential Duties

  • Other duties and special projects may be assigned to meet department and university needs.

Qualifications

Experience, Knowledge & Skills Preferred

  • Strong organizational skills with attention to detail and ability to prioritize tasks effectively.
  • Excellent interpersonal communication (both oral and written), and customer service skills. 
  • High level of initiative, resourcefulness, and the ability to work independently as well as part of a team
  • Strong knowledge and demonstrated experience using all Microsoft Office products.  
  • Bachelor’s degree in business administration, Sports Management, or a related field or equivalent combination of education and experience.
  • Prior experience in athletics administration or event management is preferred but not required.
  • Passion for sports and a desire to pursue a career in collegiate athletics administration.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

  1. A cover letter addressing the position qualifications and experience
  2. Current résumé
  3. Salary requirements
  4. Contact information for three professional references.

Applications received by January 3, 2025will receive first consideration. Queens will continue to accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors. 

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger. 

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges. 

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community. 

Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work. 

Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, and students and visitors to our campus. If there are accommodations, we can provide to make your application process more accessible, please contact the Director of Human Resources ([email protected], 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process. 

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

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What You Should Know About Business Operations Assistant (part-time), Queens University of Charlotte

Queens University Athletics Department is excited to welcome a passionate and detail-oriented Business Operations Assistant to our dynamic team! This part-time role, up to 20 hours a week, is tailored for individuals eager to deepen their understanding of sports management and operations within a collegiate setting. As a vital support to the Business Operations and Corporate Sponsorship team, you’ll dive into various administrative tasks, from managing financial transactions to assisting in inventory management of athletic gear. You’ll coordinate logistics for thrilling athletic events—think scheduling, venue arrangements, and staffing essentials. Plus, you’ll help with data entry and database management, ensuring everything runs smoothly behind the scenes. A standout feature of this opportunity is the potential for networking with professionals in athletics, providing a unique platform for professional development and mentorship from experienced staff. The ideal candidate would have a knack for organization, strong communication skills, and a burning passion for sports. A bachelor’s in a related field is preferred, although significant experience can substitute for formal education. By joining us at Queens University, you’ll not only enrich your skillset but also contribute to a vibrant community dedicated to fostering a transformative educational experience. Ready to become part of our spirited environment? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Business Operations Assistant (part-time) Role at Queens University of Charlotte
What are the responsibilities of a Business Operations Assistant at Queens University?

As a Business Operations Assistant at Queens University, you will be responsible for managing financial transactions, tracking budgets for athletics programs, and helping with inventory management for athletic equipment. You'll coordinate logistics for athletic events, assist with data entry and database management, and support marketing initiatives related to corporate sponsorships. Your role will also involve handling travel arrangements for teams and providing excellent customer service to staff, athletes, and stakeholders.

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What qualifications are required for becoming a Business Operations Assistant at Queens University?

To become a Business Operations Assistant at Queens University, candidates generally should possess strong organizational skills and a bachelor's degree in business administration, Sports Management, or a related field. Experience in athletics administration or event management is preferred but not required. Excellent communication and interpersonal skills, along with a passion for sports and the ability to work well both independently and as part of a team, are crucial for success in this position.

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How does the part-time schedule work for the Business Operations Assistant position at Queens University?

The Business Operations Assistant at Queens University works part-time, with a commitment of up to 20 hours per week. This flexible schedule is designed to accommodate students or individuals seeking to gain experience while juggling other commitments. The position also reports to the Senior Associate Athletic Director for Business Development and Sponsorship, ensuring a well-structured workflow.

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Does Queens University offer any mentorship opportunities for Business Operations Assistants?

Absolutely! The Business Operations Assistant position at Queens University comes with rich opportunities for mentorship. You'll be working closely with experienced athletics administrators who are eager to share their knowledge and guide you. This role not only provides hands-on experience but also opens doors to networking within the athletic community, fostering relationships that can benefit your career long-term.

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What type of work culture can a Business Operations Assistant expect at Queens University?

At Queens University, the work culture is vibrant, collaborative, and dedicated to creating transformative educational experiences. As a Business Operations Assistant, you will be part of a team that values diversity, equity, and inclusion. You will find a supportive environment where everyone's ideas are valued, and there's a strong emphasis on professional growth and community engagement.

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Common Interview Questions for Business Operations Assistant (part-time)
Can you describe your experience with managing financial transactions?

When answering this question, highlight any relevant experience you have with financial management, such as budgeting or tracking expenses. Provide examples of how you have utilized tools like spreadsheets or specific software to ensure accuracy in financial transactions and discuss the importance of detail-oriented work in financial roles.

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How do you prioritize tasks, especially in a fast-paced environment like athletics?

Demonstrate your organizational skills by explaining your prioritization process. Discuss tools or techniques you use, such as to-do lists, project management software, or time-blocking schedules, and share examples from previous experiences where you successfully managed competing deadlines.

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What approaches do you take to provide excellent customer service?

To respond effectively, share examples of your customer service experiences that highlight your communication skills and ability to handle challenging situations. Mention how active listening, patience, and a positive attitude contribute to satisfactory resolutions and building lasting relationships with clients or stakeholders.

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Can you give an example of a time you worked as part of a team?

Select an experience where teamwork was critical, and explain your role and contributions. Highlight the importance of collaboration, flexibility, and how diverse perspectives lead to better outcomes. This shows not only your ability to work with others but also your dedication to team success.

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What interests you about working in sports management?

Share your passion for sports and how it aligns with your career goals. Discuss personal experiences, such as participating in sports or engaging with sports management during your studies, that sparked your interest. Convey your commitment to a long-term career in this field and your eagerness to contribute to NCAA athletics.

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How do you handle tight deadlines and pressure?

Discuss your strategies for coping with pressure, such as maintaining a positive mindset, keeping open lines of communication with your team, and using prioritization techniques. Share specific instances when you met tight deadlines successfully and what you learned from those experiences.

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What software and tools are you proficient in that would benefit this role?

Mention relevant software like Microsoft Office Suite and any project management tools you've used. Describe how these tools streamline processes and improve efficiency in your work. Providing specific examples of how you've applied these tools in previous positions can reinforce your skills.

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How do you ensure effective communication with diverse stakeholders?

Highlight your interpersonal skills and adaptability in communicating with various stakeholders, from athletes to administrative staff. Provide examples of creating clear, concise messages tailored to each party and how those communication strategies foster successful collaborations.

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Describe a time when you had to manage a logistical issue. How did you resolve it?

Use a situation where logistical challenges arose, such as scheduling conflicts or unforeseen changes. Outline the steps you took to identify the problem, collaborate with relevant parties, and implement a solution. Emphasizing your problem-solving and organizational skills here can make your answer stand out.

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What do you expect to gain from this Business Operations Assistant role?

Articulate your desire for professional development, networking opportunities, and hands-on experience in athletic administration. Mention specific skills you're eager to enhance and how you see this role contributing to your long-term career goals within collegiate sports management.

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Part-time, on-site
DATE POSTED
December 20, 2024

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