Job details

Business Development Manager Kenya

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Kenya (citizens or permanent residents).

What You’ll Do:

Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
Build and maintain a strong, long-lasting relationship with new and existing partners;
Account management of an assigned portfolio of partners, including the first level of support;
Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
Control of compliance with commercial conditions by partners, including the payment flow;
Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Initiate API deals with potential and existing partners.

Who You Are:

Relevant Experience. Minimum of 1 year of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge. Proficient in Swahili and English;
Travel Requirements. Up to 30% of travel time may be required;
Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers;
Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Location: Must be based in Nairobi, Kenya.
Competence in API technology deals is a plus.

We offer you:

Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.

What You Should Know About Business Development Manager Kenya, RateHawk

Join RateHawk as a Business Development Manager in Kenya and take your career to new heights! At RateHawk, part of the innovative Emerging Travel Group, we’re revolutionizing travel technology by making it accessible and convenient. In this exciting role, you will spearhead our sales initiatives, form strategic partnerships, and bolster our client relationships. You'll be the driving force behind expanding our presence in the local market while enjoying the flexibility of remote work from anywhere in Kenya. Your mission will be to implement effective sales activities, achieve ambitious targets, and bring new tour operators and travel agencies onboard. You'll conduct engaging training sessions to help them thrive using our sophisticated systems. Building long-lasting relationships with partners is crucial, and you’ll be managing an assigned portfolio, ensuring their needs are met with the best service. Regular travel will be part of the job, as will providing market insights to strengthen our competitive edge. We’re looking for someone proactive, results-oriented, and eager to thrive in a rapidly evolving environment. If you have a solid foundation in the travel industry and a knack for data-driven decision-making, this is your chance to join an ambitious team that champions innovation. From flexible schedules to opportunities for professional growth, you’ll find support and camaraderie at RateHawk. This is not just a job; it’s a journey with a company that values your contributions. Ready to make an impact? Let’s create memorable travel experiences together!

Frequently Asked Questions (FAQs) for Business Development Manager Kenya Role at RateHawk

What are the main responsibilities of a Business Development Manager at RateHawk?

As a Business Development Manager at RateHawk, your primary responsibilities will include developing and implementing sales strategies to achieve growth in the Kenyan market, signing up new travel industry partners, training them on our platform, and managing relationships with existing clients. You will also be responsible for commercial deals, compliance checks, and market analysis, ensuring that our presence continues to thrive in the local travel industry.