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Credentialing Liaison Specialist

Overview:

The Credentialing Liaison Specialist plays a vital role in supporting the credentialing and re-credentialing processes for both W2 and 1099 healthcare providers. This position is instrumental in ensuring that all providers meet the organization’s compliance standards and regulatory requirements. Initial responsibilities will focus on documentation collection and verification, application processing, NPDB checks, and maintaining accurate provider records.

Key Responsibilities

1. Welcome Letters (W2):

  • Review provider files for certificates, licenses, and immunizations
  • Prepare and send welcome letters ensuring accuracy and a warm introduction
  • Maintain an organized database of initial credentialing information

2. References:

  • Send reference forms for all placed W2 and 1099 candidates, including Pine Ridge and Rosebud sites
  • Collect, review, and verify references for completeness
  • Follow up on outstanding references every 48 hours via phone
  • Support re-credentialing processes by sending and tracking required reference forms

3. Application Processing:

  • Prefill hospital applications for new hires and reappointments
  • Ensure all required documents are completed accurately
  • Maintain up-to-date provider files
  • Coordinate with internal departments to address outstanding requirements
  • Assist credentialing team members as needed

4. National Practitioner Data Bank (NPDB) Checks:

  • Conduct NPDB checks for initial and re-credentialing candidates
  • Document and report findings, discrepancies, or adverse actions

5. Case Logs:

  • Request, collect, and review case logs from facilities
  • Ensure compliance with hospital and regulatory standards
  • Maintain accurate records and follow up on missing data

6. Hospital Verifications:

  • Perform primary source verifications for credentials, privileges, and work history
  • Track and document all verification activities

7. Documentation Management:

  • Organize and securely store credentialing documents digitally
  • Follow naming conventions to facilitate easy retrieval and audit readiness

8. Audit Preparation and Support:

  • Prepare credentialing files for internal and external audits
  • Resolve discrepancies and ensure files are complete and compliant

9. Empower Reappointment and Document Management:

  • Provide support for reappointment cycles and ensure updated documentation is properly maintained

Skills and Competencies

  • Attention to Detail:
    High accuracy in documentation, applications, and reference reviews
  • Organizational Skills:
    Efficient multitasking and time management to meet deadlines
  • Communication:
    Strong written and verbal skills for coordination and follow-ups
  • Problem Solving:
    Proactive in resolving discrepancies and handling incomplete documentation
  • Confidentiality and Integrity:
    Handles sensitive information with discretion and professionalism
  • Adaptability:
    Ability to adjust to evolving processes in a fast-paced environment
  • Team Collaboration:
    Works well with Credentialing Specialists and cross-functional teams
  • Compliance Knowledge:
    Foundational understanding of healthcare regulations and standards
  • Dependability:
    Consistent, reliable, and committed to quality and timely deliverables

This is a 100% Remote Work

Full time

Night shift

$5/hr

Average salary estimate

$10400 / YEARLY (est.)
min
max
$10400K
$10400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Credentialing Liaison Specialist, Remote Raven

The Credentialing Liaison Specialist is a crucial position at our organization, working diligently to support both W2 and 1099 healthcare providers in the credentialing and re-credentialing processes. With a fully remote setup, this position shines a spotlight on exceptional organization, communication, and attention to detail. Your day-to-day responsibilities will revolve around gathering necessary documentation, verifying applications, and conducting National Practitioner Data Bank checks, ensuring that all our providers meet compliance standards and regulatory requirements. You’ll be responsible for crafting and sending welcome letters to new providers, maintaining an organized database, and managing reference requests for both W2 and 1099 candidates. Collaborating closely with the credentialing team, you'll assist with processing applications and keeping provider files up-to-date. As discrepancies arise, your problem-solving skills will come into play as you address issues efficiently, ensuring our records are impeccable. With audit preparations on your plate, your meticulous nature will help us stay compliant and ready for any assessments. If you pride yourself on your ability to handle sensitive information with integrity and professionalism while thriving in a fast-paced environment, this full-time night shift position at our organization is waiting for you!

Frequently Asked Questions (FAQs) for Credentialing Liaison Specialist Role at Remote Raven
What are the main responsibilities of a Credentialing Liaison Specialist at our organization?

The Credentialing Liaison Specialist at our organization is responsible for a variety of tasks, including collecting and verifying documentation, processing applications, conducting NPDB checks, and maintaining comprehensive provider records. This role also involves preparing welcome letters, handling references for both W2 and 1099 candidates, and supporting audit preparations, ensuring all compliance standards are met.

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What qualifications do I need to be a Credentialing Liaison Specialist?

To be a successful Credentialing Liaison Specialist at our organization, candidates should possess strong organizational skills, excellent attention to detail, and the ability to multitask effectively. Experience in healthcare credentialing processes, as well as familiarity with compliance knowledge and regulations, are also highly beneficial to excel in this role.

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Is the Credentialing Liaison Specialist position a remote role?

Yes, the Credentialing Liaison Specialist position is a 100% remote role! This allows for flexibility while managing your responsibilities related to credentialing and re-credentialing healthcare providers, all from the comfort of your own home.

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What kind of communication skills are needed for a Credentialing Liaison Specialist?

The Credentialing Liaison Specialist must have strong written and verbal communication skills. This is crucial for effectively coordinating with healthcare providers, following up on documentation, and ensuring clear communication within the credentialing team. Ensuring that everyone is updated and informed contributes significantly to the smooth functioning of the credentialing processes.

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How do the working hours look for the Credentialing Liaison Specialist position?

The Credentialing Liaison Specialist position operates on a night shift schedule, providing full-time hours. This structure allows individuals who prefer or require evening work hours to effectively contribute to our credentialing efforts while maintaining a work-life balance during the day.

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Common Interview Questions for Credentialing Liaison Specialist
Can you describe your experience with credentialing processes?

In answering this question, highlight any relevant experience you have with credentialing, especially in healthcare settings. Discuss specific responsibilities you've held, such as document verification, application processing, or interacting with healthcare providers, and how those experiences have prepared you for the role of Credentialing Liaison Specialist.

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What strategies do you employ to ensure compliance with credentialing standards?

When answering, underline your attention to detail and organizational skills. Talk about your strategies for maintaining accurate records, conducting regular audits, and staying updated with compliance regulations. Demonstrating a proactive approach can significantly impress interviewers.

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How do you handle discrepancies in documentation?

Describe your methodical approach to identifying and resolving discrepancies. Discuss how you would first confirm the issue and then work collaboratively with relevant parties to rectify inaccuracies, emphasizing communication and problem-solving as key skills.

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What do you know about the National Practitioner Data Bank checks?

In your response, outline what NPDB checks are—the verification of a healthcare professional's credentials and any history of malpractice. Express your understanding of the importance of these checks in protecting patient safety and ensuring provider integrity.

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What computer skills do you possess that are relevant to this role?

Discuss your proficiency in using various software programs essential for documentation management and database maintenance. Mention specific tools or systems you’ve used in the past and how they’ve contributed to your efficiency and accuracy in managing credentialing processes.

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How would you organize and prioritize your tasks in this role?

Illustrate your time management skills by discussing how you would use tools like to-do lists or prioritization methods (like the Eisenhower Matrix) to manage your workload. Providing examples of how you’ve successfully balanced competing deadlines in past roles will demonstrate your effectiveness.

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Can you explain how you maintain confidentiality while working with sensitive information?

Stress the importance of confidentiality in the credentialing process. Explain any protocols or processes you've followed in your past positions to ensure that sensitive information remains secure, demonstrating your understanding of compliance and integrity.

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How would you prepare for an internal or external audit?

Discuss the steps you would take to ensure proper documentation is in place for audits, including reviewing files for completeness, organizing documents systematically, and resolving any discrepancies beforehand. Showing that you're proactive in your approach to audits can be very appealing to employers.

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What role do teamwork and communication play in the credentialing process?

Emphasize that effective teamwork and communication are fundamental to the success of the credentialing process. Share examples from your previous experiences where collaboration led to successful outcomes, highlighting your ability to work cross-functionally.

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Why are you interested in the Credentialing Liaison Specialist position?

This is your chance to express your passion for healthcare compliance and processes. Talk about your motivation to support healthcare providers in delivering quality care and how the role aligns with your career goals and aspiration to make a difference in the industry.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 15, 2025

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