Network Delivery Manager

Render's singular focus is best summarized by our purpose; continuously innovate and evolve technology to build networks better and connect communities. Render's geospatial network construction platform enables telecommunication network operators and construction teams to digitize the construction workflow and cut the time and cost of large-scale fiber deployment by over 20%.

Network infrastructure spend in the USA is forecast at more than $60 billion per year over the next decade. So, the demand for technology-enabled efficiency and construction innovation is sizable and acute. Render's market-leading platform is experiencing rapid adoption. In partnership with majority partners IFM Investors, Render is perfectly positioned to build on existing momentum and realize significant growth. 

Our entire team has a genuine passion for innovation and understands technology’s role in enabling communities to connect and thrive globally. Our shared values shape everything that we do at Render. We cannot overstate how central the following five cultural statements are to our culture - Innovate for impact, Love what we build, Back ourselves to win, Be the customer outcome, Stay open and connected.

The role you will play

As we continue to scale our team in North America, the role of the Network Delivery Manager is to deliver outstanding customer and project outcomes across Render’s portfolio of fiber network rollouts across the US, working directly with customers and partners to initiate, implement and deliver Render’s unique Digital Network Construction approach.

Reporting into our VP, Customer Operations, this role works within our Network Delivery team to provide technical onboarding of new customers onto the Render platform and ensures they are set up for success and are delighted during their customer onboarding experience.

• You'll be responsible for stakeholder management within your region and deliver the Render solution to customers, construction contractors and other delivery partners
• You'll conduct hands-on solution implementation, training and customer support to ensure projects are initiated, managed and delivered to exceed customer expectations
• You'll develop effective project and account management processes that enable successful delivery to your project portfolio
• You'll provide outstanding service to your customers by ensuring the timely delivery of project deliverables and workshop outcomes in line with contractual obligations

• You’re energized by transforming customer operations into streamlined, efficient processes. You find fulfillment in turning challenges into opportunities for growth and success. Adept at navigating dynamic environments, you have excellent communication skills and manage relationships effectively and thrive in fast-paced, evolving settings.
• Industry Expertise: Deep understanding of telecommunications and network construction, with specific experience in Outside Plant (OSP) Engineering and Construction.
• Project Management Excellence: Proven track record as a technically adept project manager with a strong commercial acumen.
• Self-Motivated Collaborator: Ability to work independently while also thriving in a collaborative team environment.
• Efficient Project Delivery: Demonstrated success in delivering OSP projects on time and within budget, ensuring operational excellence.
• Adaptable in Growth Environments: Comfortable navigating and excelling in fast-paced, high-growth settings.
• Effective Communicator: Strong analytical and communication skills, with the ability to translate complex technical solutions into clear, actionable insights for non-technical stakeholders.
• Data-Driven Insight: Robust data analytics background, including experience with APIs across various software platforms, and advanced proficiency in Excel and/or Google Sheets.
• GIS Proficiency: Familiarity with Geographic Information Systems (GIS), utilizing tools such as QGIS and FME for project support.
• Customer-Centric Approach: Disciplined and process-driven, with a focus on fostering long-term partnerships with customers and consistently exceeding expectations.
• Bonus Skills: Engineering background with hands-on experience in OSP design or expertise in construction management SaaS technology is a plus.

What’s on offer:

At Render, we’re ‘reimagining connection’ and enabling both our customers, and the communities they exist to serve, to reach their full potential. We do this by building world-class technology that improves: deployment speed, connectivity quality, and economic outcomes for some of society's most vulnerable families and communities. 

Engagement is important to us at Render. We strive to ensure our people remain connected in thoughtful ways:

- Flexible working: We treat our employees as adults. They understand the importance of coming together to collaborate, innovate, and perform and we understand the importance of providing the flexibility to work remotely, connect virtually, and at different times

- Professional development: In addition to having goal-oriented check-ins to ensure potential is realized and performance maximized, our culture focuses on supportive and robust development, including learning opportunities customized for an individual’s needs

- Collaborative culture: We know big ideas can come from anyone. So, we encourage and empower everybody to share their ideas and expertise to feel valued and to make a positive impact

- Technology investment: We work with leading technology platforms and enablement tools to support your success

- Wellbeing focus: All people perform better when they’re firing on all cylinders; health and wellness benefits are essential. Render supports all employees' wellbeing via our Employee Assistance Program (EAP) and we encourage people to be themselves by creating an inclusive workplace

- Employee Benefits: We offer competitive paid parental leave with 12 weeks of paid leave for Primary Caregivers and two weeks of paid leave for Secondary Caregivers. As a US-based employee you are eligible to partake in our health insurance plan with United Healthcare. Render also offers 401k plans via our TriNet outsourced provider.

At Render we celebrate diversity and promote equal employment opportunities in the workplace. Our open, transparent, and inclusive team culture provides a license for every individual to turn ideas into impact. We look for many different skills and abilities, as well as how you can enhance Render and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!

If you have any questions, please reach out to Alli Napier at alli.napier@rendernetworks.com