Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Recovery Associate image - Rise Careers
Job details

Recovery Associate

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

 

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.  

  

How we reward you

 

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services

What You’ll do

 

The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.

 Greet customers within a ten-foot radius, creating a welcoming atmosphere.

  • Assist customers in making informed purchase decisions.
  • Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
  • Organize, restock, and arrange products for effective displays.
  • Maintain an in-depth knowledge of all featured products and their specific store locations.
  • Complete the daily department recovery process for your assigned departments.
  • Maintain the department’s cleanliness and organization, including wiping down shelves and sweeping beneath them.
  • Adhere to Indoor Merchandising Guide standards specific to the relevant department.
  • Ensure bathrooms are consistently clean and well-maintained.
  • Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
  • Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

Supervisory Responsibilities

 

None

 

Essential Qualities for Success

 

  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
  • Ability to work independently without supervision.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.

 Physical Requirements  

  • Ability to maintain a seated or standing position for extended durations.
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Ability to use a ladder and/or pallet jack.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.  

 

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Recovery Associate, Rural King

Welcome to Rural King, where we cultivate a vibrant and rewarding workplace as a Recovery Associate in Muncie! If you're someone who thrives in a lively environment and loves contributing to the satisfaction of others, this might be the perfect role for you. As a Recovery Associate, you’ll play an essential role in keeping our store looking sharp and inviting. Your main tasks will revolve around returning merchandise to the sales floor, ensuring shelves are stocked, and maintaining a clean, appealing environment for our customers. Welcoming shoppers with a friendly smile is key - after all, great customer service is at the heart of what we do! You'll also take pride in understanding our product offerings, assisting customers in making informed purchasing decisions, and creating eye-catching displays. Rural King believes in nurturing its associates’ growth, so throughout your journey, you’ll have access to personal development resources, training programs, and workshops to sharpen your skills and elevate your career. Plus, enjoy perks such as a robust benefits package with a matching 401(k) plan, healthcare options, and a 15% discount. Be part of a dedicated team that exemplifies our core values: People First, Integrity, Teamwork, and Continuous Improvement. If you're ready to make a real difference and join a family-oriented community that values you, we invite you to apply to become a Recovery Associate at Rural King today!

Frequently Asked Questions (FAQs) for Recovery Associate Role at Rural King
What are the primary responsibilities of a Recovery Associate at Rural King?

As a Recovery Associate at Rural King, your main responsibilities include maintaining the store's appearance by returning merchandise to the sales floor, restocking shelves, and ensuring that the environment is clean and organized. You'll also play a key role in providing excellent customer service, helping shoppers make informed purchases, and following safety protocols within the store.

Join Rise to see the full answer
What qualifications do I need to apply for the Recovery Associate position at Rural King?

To apply for the Recovery Associate position at Rural King, you should possess excellent customer service skills and ability to communicate effectively. Experience in retail or a customer-facing role is advantageous, but most importantly, a positive attitude and willingness to learn are key qualifications. Additionally, you must be physically capable of lifting and moving items and be comfortable working with store equipment.

Join Rise to see the full answer
How does Rural King support the growth of Recovery Associates?

Rural King supports the growth of its Recovery Associates through various training programs, workshops, and initiatives that focus on personal development and skill enhancement. Employees are encouraged to participate in learning opportunities to stay updated on best practices and product knowledge, ensuring a confident and fulfilling work experience.

Join Rise to see the full answer
What does the work environment look like for a Recovery Associate at Rural King?

The work environment for a Recovery Associate at Rural King is fast-paced and collaborative, emphasizing teamwork and customer service. You'll be actively interacting with both customers and colleagues, ensuring a friendly atmosphere as you take on responsibilities. The role requires flexibility and a proactive approach to tasks while upholding the company's core values.

Join Rise to see the full answer
What benefits can I expect as a Recovery Associate with Rural King?

As a Recovery Associate at Rural King, you'll enjoy a comprehensive benefits package that includes a competitive 401(k) plan with matching contributions, various healthcare options, virtual doctor visits, and an employee discount. Additionally, Rural King promotes associate wellbeing through programs like SmartDollar and a supportive Associate Assistance Program.

Join Rise to see the full answer
Common Interview Questions for Recovery Associate
Can you describe a time you provided excellent customer service?

To effectively answer this question, share a specific example where you went above and beyond to assist a customer. Focus on the actions you took, how you resolved their issue or enhanced their shopping experience, and the positive outcome. Highlight your communication skills and customer focus, as these traits are crucial for a Recovery Associate at Rural King.

Join Rise to see the full answer
How do you prioritize tasks in a busy retail environment?

When asked how you prioritize tasks, explain your approach to assessing the most immediate needs, such as stocking shelves or assisting customers. Mention the importance of maintaining cleanliness and organization while remaining flexible. A good answer will showcase your time management skills and ability to thrive under pressure in a Recovery Associate role.

Join Rise to see the full answer
What strategies would you use to ensure the store remains well-presented?

In your response, discuss specific strategies such as regularly checking stock levels, following the Indoor Merchandising Guide, and proactively cleaning and organizing spaces. Emphasize your attention to detail and how crucial it is to create an inviting shopping environment, which aligns with the core responsibilities of a Recovery Associate at Rural King.

Join Rise to see the full answer
How do you handle encountering an upset customer?

Illustrate your conflict resolution skills by explaining your approach to empathizing with the customer's concerns, actively listening, and seeking effective solutions. Highlight the importance of remaining calm and professional, and how this enhances the customer experience. This is particularly relevant for a Recovery Associate focused on providing excellent service at Rural King.

Join Rise to see the full answer
Describe your experience with team collaboration in a retail setting.

When answering this question, share a specific example of how you collaborated with team members to achieve shared goals, such as sales targets or store organization projects. Emphasize your communication skills and flexibility as a team player, both essential qualities for a Recovery Associate at Rural King.

Join Rise to see the full answer
What motivates you to succeed in a retail position?

Discuss your intrinsic motivations, such as a passion for customer service and satisfaction in a job well done. Mention how being part of a team that contributes positively to the community motivates you, aligning with Rural King's values like accountability and teamwork as a Recovery Associate.

Join Rise to see the full answer
How would you maintain a customer-focused mindset during busy periods?

Explain your techniques for staying organized and proactive, even when the store is bustling. Discuss how you prioritize customer interactions while balancing restocking and maintaining a clean environment. This is key for a Recovery Associate, where customer experience is like the core of the business.

Join Rise to see the full answer
How do you stay informed about new products and store policies?

Mention your commitment to continuous learning and staying updated by participating in training programs, workshops, or asking team leads questions. Demonstrate your initiative to ensure you have the latest information to assist customers effectively as a Recovery Associate.

Join Rise to see the full answer
What role does safety play in a retail environment?

Describe how safety is essential in ensuring both customer and employee wellbeing. Discuss your understanding of safety protocols and your responsibility as a Recovery Associate to follow these practices when handling equipment and maintaining clean spaces.

Join Rise to see the full answer
What are your long-term career goals in retail?

Share your aspirations within the retail field, whether it’s advancing to supervisory roles or pursuing specialized roles in customer service or merchandising. Express your desire for growth and development alongside Rural King's commitment to nurturing associate talent and creating a supportive working environment.

Join Rise to see the full answer
Similar Jobs

Excite Ballpark is seeking an engaging part-time Bartender to enhance guest experiences at live events in San Jose, California.

Photo of the Rise User

Join Wealthsimple as a Customer Success Manager and help transform the way businesses manage retirement assets with innovative solutions.

Photo of the Rise User
Posted 2 days ago

Join Extra Space Storage for an opportunity to advance your career as an Assistant Store Manager in a supportive virtual environment.

Photo of the Rise User
Loews Hotels & Co Hybrid LA - New Orleans - Loews New Orleans Hotel
Posted 12 days ago

Join Loews New Orleans Hotel as a Bell Valet Attendant and create memorable experiences for guests with outstanding service.

Become a key player at Houston Methodist as a Registered Nurse (RN) II in the Emergency Department, where your compassionate care will make a difference in patients' lives.

Photo of the Rise User

Join Quest Diagnostics as a Phlebotomy and Customer Service Representative, where you'll help connect clients with essential medical services in Phoenix.

Posted 11 days ago

Become a vital part of the Convention Center's safety operations as a Public Safety Team Member, ensuring the security and well-being of visitors and staff.

Photo of the Rise User
Karna Hybrid US, Prince George's County, MD; Maryland, Greenbelt, MD
Posted 15 hours ago

An opportunity to impact the community by processing medical claims with Karna, requiring significant experience and attention to detail.

Check out our career opportunities at www.RKtalent.com. We are growing at record speed, opening on average 10 new stores each year! Rural King planted its roots in Mattoon, IL in 1960. Since that time we have added 111+ stores in 13 states (...

17 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 14, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
17 people applied to Partner Success Manager at Xero
Photo of the Rise User
1000+ people applied to Web Chat Representative at Netflix
Photo of the Rise User
29 people applied to Online chat service at Upwork
S
Someone from OH, Ottoville just viewed Full Stack Developer at Sunreef Yachts
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Developer at NRF
P
Someone from OH, Ottoville just viewed Principal Software Developer - TS/SCI at Parsons
F
Someone from OH, Ottoville just viewed Software Developer at Fil
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Backend Developer - Big Data at LiveRamp
Photo of the Rise User
Someone from OH, Ottoville just viewed Software Developer - Product Analytics (Python) at Autodesk
Photo of the Rise User
Someone from OH, Ottoville just viewed Software Application Developer at Boeing
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior FullStack Developer at CVS Health
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Software Developer at Cinemark
T
Someone from OH, Ottoville just viewed Full Stack Developer at Talent Worx
B
Someone from OH, Ottoville just viewed Digital Designer/Front-End Developer at Blackbridge
M
Someone from OH, Ottoville just viewed Full Stack Developer (React/NodeJS) at MySigrid
b
Someone from OH, Ottoville just viewed .Net Developer, ReactJS at bbinsurance
D
Someone from OH, Ottoville just viewed Full Stack Developer (Automation), AVP at DB
Photo of the Rise User
Someone from OH, Ottoville just viewed Fullstack / PHP Backend Developer at Dentsu
A
Someone from OH, Ottoville just viewed FullStack Automation Developer at Abra
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior Backend Developer at Sourcescrub
Photo of the Rise User
Someone from OH, Ottoville just viewed Sr Software Developer II (R&D) at B. Braun
Photo of the Rise User
Someone from OH, Ottoville just viewed Appian Software Developer at Qualysoft
Photo of the Rise User
Someone from OH, Ottoville just viewed Senior API Developer at Midland States Bank
Photo of the Rise User
Someone from OH, Ottoville just viewed 929 | Middle+ Backend Developer at Intetics
Photo of the Rise User
Someone from OH, Ottoville just viewed It Software Developer at Eurofins