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Essentials of Sales Development Program- Inside Sales Representative - job 1 of 2

Today is an exciting time to be in Sales. The Essentials of Sales (EOS) Inside Sales Representative will be responsible for leveraging customer engagement opportunities (leads) from both inbound and outbound interactions to identify, develop, document, and appropriately route sales opportunities to product sales teams. The EOS Inside Sales Representative will work in a team selling atmosphere, collaborating with co-workers, Territory Managers and Regional Managers, along with external sales teams in regions to maximize CertainTeed products engagement with all customers. This position is based in one of our 12 regional areas and is available for remote work with potential travel to the corporate headquarters in Malvern, PA.Why Join us?• Prepares you for a dynamic and exciting career within Sales• Teaches you to apply your lessons and training into real world experiences• Inspires you to build customer relationships that support the growth and vision of CertainTeed• Multiple times a year you will have the opportunity to travel with Territory Managers, attend distributor events, or assist with Trade Shows.• You will learn about our customers, products, and business needs. This exposure will give you valuable insight into the outside sales organization and the impact on CertainTeed.• Participate in trainings to grow your product knowledge and negotiating skills.• Receive hands on product installation training at one of our development centers.• Navigate through large and diverse business units alongside a dedicated mentor, who shares knowledge and advice essential to success and career development.Program Summary:Our 18-month program provides participants a full-time sales development role, where participants will increase their sales skills and their exposure to CertainTeed. Participants are provided with time in the field, hands on learning, and full access to EPS leaders for networking opportunities designed to accelerate career development. These trainings and travel opportunities are a requirement for program completion and full participation should be given, except for extenuating circumstances. EOS Inside Sales Representatives will support CertainTeed businesses in building strong relationships and portfolios of loyal customers through prospecting new customers and following up on existing leads. They will proactively promote CertainTeed products and research elements and commercial lead generation. They will gain a knowledge base and strong communication of all CertainTeed products and promotions. Representatives will also be expected to collaborate with the managers and sales teams to ensure customer requirements are constantly being met.Development Program CompletionUpon the successful completion of the program, the EOS Inside Sales Representatives will work with HR and the Sales Training Manager and Inside Sales Manager to explore available opportunities within one of our 12 sales regions in the US such as the Associate Territory Manager 18 month program, or other roles within Saint-Gobain. Those not able to find another role at the end of a successful completion of the program may qualify for a completion bonus if eligibility requirements are met.• BA/BS or Associates Degree with 1-3 years of customer service related experience• Must have proven planning, organization, and time management skills• A flexibility for travel or relocation if needed

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What You Should Know About Essentials of Sales Development Program- Inside Sales Representative, Saint-Gobain

If you're ready to dive into the dynamic world of sales, the Essentials of Sales Development Program as an Inside Sales Representative at CertainTeed in Fargo, ND, is your chance! You'll be engaging with aspiring customers and making connections that truly matter, whether it’s through inbound queries or outbound calls. This isn't just a desk job; you're stepping into a collaborative environment where teamwork is key. You'll work side by side with Territory Managers and Regional Managers, and even get the chance to team up with external sales groups in various regions. What’s more, this role offers a perfect blend of remote work flexibility with opportunities to travel to our corporate headquarters in Malvern, PA. In this 18-month program, not only will you sharpen your sales skills, but you’ll also gain firsthand experience through mentoring and hands-on product installation training. Dream of jet-setting to trade shows or distributor events? That could be your reality here! By the end of the journey, you’ll not only be fluent in CertainTeed’s extensive product lines but also equipped to build strong relationships with loyal customers. Whether you end up as an Associate Territory Manager or find another opportunity within Saint-Gobain, this program truly prepares you for a successful sales career. So, if you have a BA/BS or an Associates Degree along with some customer service experience (1-3 years), and you’re ready to unleash your planning and organization skills, we can't wait to meet you and see how you’ll embrace this exciting challenge!

Frequently Asked Questions (FAQs) for Essentials of Sales Development Program- Inside Sales Representative Role at Saint-Gobain
What responsibilities does the Inside Sales Representative have at CertainTeed?

As an Inside Sales Representative for CertainTeed, you'll be responsible for engaging with customers through both inbound and outbound leads. This includes identifying, developing, documenting, and routing sales opportunities to the relevant product sales teams. You'll also collaborate closely with co-workers, Territory Managers, and external sales teams to enhance customer engagement and satisfaction.

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What qualifications do I need to apply for the Essentials of Sales Development Program?

To apply for the Essentials of Sales Development Program as an Inside Sales Representative at CertainTeed, you should have a BA/BS or an Associates Degree, along with 1-3 years of related customer service experience. Strong planning, organization, and time management skills are essential, and flexibility for travel or relocation may also be required.

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How does the training process work for an Inside Sales Representative at CertainTeed?

The training process for an Inside Sales Representative at CertainTeed involves structured programs that include hands-on learning and mentorship. You'll gain exposure to the company's products and sales techniques and participate in field activities and training sessions designed to enhance both your product knowledge and negotiation abilities.

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What can I expect in terms of career development after completing the program?

Upon successful completion of the Essentials of Sales Development Program, you'll have opportunities to work with HR and Sales Training Management to explore various roles within CertainTeed, including the Associate Territory Manager program or other roles across Saint-Gobain. Completing the program also opens doors for networking and potential career advancements.

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Is there a travel requirement for the Inside Sales Representative position at CertainTeed?

Yes, there is a travel requirement for the Inside Sales Representative position at CertainTeed. As part of the Essentials of Sales Development Program, you will have the opportunity to travel to corporate headquarters and attend events like trade shows and distributor meetings, all designed to enhance your sales experience and networking opportunities.

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Common Interview Questions for Essentials of Sales Development Program- Inside Sales Representative
What do you understand about the role of an Inside Sales Representative?

An Inside Sales Representative is primarily focused on building relationships with customers, addressing their needs, and promoting products effectively. To answer this question well, discuss your understanding of lead generation and your experience in sales or customer service.

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How do you prioritize and manage your leads?

Prioritizing leads is crucial for an Inside Sales Representative. Discuss your use of organization techniques and software that help you manage follow-ups and your approach to assessing which leads require immediate attention based on their potential value.

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Can you describe a time you successfully built a customer relationship?

Share a specific example where you engaged a customer, addressed their concerns, and created a loyal relationship. Highlight the positive outcome and your key strategies used to form that relationship.

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What strategies do you use for effective communication with customers?

Effective communication involves active listening and clear articulation. Discuss the strategies you implement to ensure customer comprehension and engagement, perhaps mentioning tools or methods you find most effective.

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How do you handle objections from customers?

Handling objections requires patience and empathy. Share a technique or a story about how you turned a potential rejection into a successful engagement, emphasizing your skills in conflict resolution.

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What do you know about CertainTeed and its products?

Show your commitment by discussing specific CertainTeed products, their market positioning, and how they address customer needs. Researching the company beforehand will set you apart in interviews.

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How have you demonstrated teamwork in your previous roles?

Discuss experiences where you've collaborated with colleagues to achieve a common goal. Share specific outcomes and how teamwork contributed to your success in past projects.

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Why are you interested in the Essentials of Sales Development Program at CertainTeed?

Communicate your enthusiasm for sales and your desire to work with CertainTeed’s esteemed products. Discuss how the program aligns with your career goals and what you hope to learn.

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Describe a challenge you faced in a sales context and how you overcame it.

Provide a concise account of a challenging situation with a customer or a difficult sales target. Detail your problem-solving approach and the successful results of your efforts.

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What do you believe makes a successful Inside Sales Representative?

A successful Inside Sales Representative combines strong communication skills, problem-solving abilities, and a genuine interest in helping customers. Discuss examples of how you embody these traits and how they contribute to a productive sales environment.

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Worldwide leader in light and sustainable construction, Saint-Gobain designs, manufactures and distributes materials and solutions for the construction, mobility and industrial markets. Developed through a continuous innovation process, our integr...

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Full-time, remote
DATE POSTED
December 19, 2024

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